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2011 Mazda CX-7

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Mazda CX-7 do not stand out strongly from the model-year median of 153.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

61 reports with mileage · 92 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports0 fire reports3 injury reports

What owners actually said

153 reports
Mileage unknown · Jan 13, 2017
Steering

RECALL DATE OF AUGUST 10, 2016.I RECEIVED NOTICE FROM MAZDA NORTH AMERICAN OPERATIONS THAT MY CAR IS SUBJECT OF THIS FRONT LOWER CONTROL ARMS. TO DATE JANUARY 11, 2017 I HAVE NOT RECEIVED ANOTHER NOTIFICATION FROM MAZDA INFORMING ME THAT REPLACEMENT PARTS ARE AVAILABLE. I BELIEVE THIS TIME PERIOD OF 158 DAYS IS BEYOND A REAS…

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RECALL DATE OF AUGUST 10, 2016.I RECEIVED NOTICE FROM MAZDA NORTH AMERICAN OPERATIONS THAT MY CAR IS SUBJECT OF THIS FRONT LOWER CONTROL ARMS. TO DATE JANUARY 11, 2017 I HAVE NOT RECEIVED ANOTHER NOTIFICATION FROM MAZDA INFORMING ME THAT REPLACEMENT PARTS ARE AVAILABLE. I BELIEVE THIS TIME PERIOD OF 158 DAYS IS BEYOND A REASONABLE AMOUNT OF TIME TO HAVE MADE THE NOTICE FOR BRINGING IN THE VEHICLE FOR REPAIR. I EXPECT THAT I WILL BE CONTACTED TO SET AN APPOINTMENT FOR THAT REPAIR WITHIN THE NEXT 30 DAYS.

NHTSA ODI #10945189

Mileage unknown · Jan 3, 2017
Air BagsSuspension

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANU…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #10939275

Mileage unknown · Dec 28, 2016
Suspension

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONT…

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TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #10937822

Mileage unknown · Dec 21, 2016
Structure

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000 (STRUCTURE:BODY) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE…

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TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000 (STRUCTURE:BODY) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

NHTSA ODI #10936676

Mileage unknown · Dec 19, 2016
Air BagsSuspension

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANU…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #10936252

Mileage unknown · Dec 9, 2016
Air Bags

TAKATA RECALL. I WAS NOTIFIED IN JULY OF 2016 THAT MY VEHICLE WAS RECALLED DUE TO A DEFECTIVE AIRBAG. I LIVE IN FLORIDA WHERE TEMPERATURES AND HUMIDITY ARE VERY HIGH, SO I AM IN A HIGH RISK AREA FOR A DEFECTIVE AIRBAG. I CHECKED WITH MY DEALER TODAY - THEY ARE STILL AWAITING REPLACEMENT AIRBAGS. IT IS OF UTMOST IMPORTANCE …

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TAKATA RECALL. I WAS NOTIFIED IN JULY OF 2016 THAT MY VEHICLE WAS RECALLED DUE TO A DEFECTIVE AIRBAG. I LIVE IN FLORIDA WHERE TEMPERATURES AND HUMIDITY ARE VERY HIGH, SO I AM IN A HIGH RISK AREA FOR A DEFECTIVE AIRBAG. I CHECKED WITH MY DEALER TODAY - THEY ARE STILL AWAITING REPLACEMENT AIRBAGS. IT IS OF UTMOST IMPORTANCE THAT YOU REMEDY THIS PROBLEM, AS I AM PLANNING A LONG DISTANCE TRIP THIS XMAS AND I HAVE NOTIFIED MY MAZDA DEALER OF THIS.

NHTSA ODI #10934210

70,000 miles · Dec 4, 2016
Electrical SystemExterior Lighting

FOR THE LAST 2 YEARS I HAVE BEEN TRYING TO GET OUR HEADLIGHTS TO WORK PROPERLY WITH NO SUCCESS. EVEN WHEN BOTH DIM HEADLIGHTS ARE WORKING THEY ARE SO DIMM WE CAN'T DRIVE WITH THEM AND IF ONE OF THEM GOES OUT WE MIGHT AS WELL NOT HAVE A HEADLIGHT. I HAVE A VW AND IF ONE OF IT'S LOW BEAM LIGHTS IS OUT IT IS 100 TIMES BRIGHTER THAN…

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FOR THE LAST 2 YEARS I HAVE BEEN TRYING TO GET OUR HEADLIGHTS TO WORK PROPERLY WITH NO SUCCESS. EVEN WHEN BOTH DIM HEADLIGHTS ARE WORKING THEY ARE SO DIMM WE CAN'T DRIVE WITH THEM AND IF ONE OF THEM GOES OUT WE MIGHT AS WELL NOT HAVE A HEADLIGHT. I HAVE A VW AND IF ONE OF IT'S LOW BEAM LIGHTS IS OUT IT IS 100 TIMES BRIGHTER THAN THE MAZDA WITH BOTH LOW BEAMS. THIS IS VERY DANGEROUS BECAUSE IF WE ARE OUT AT NIGHT WE HAVE TO USE THE HIGH BEAMS WHICH BLINDS ON COMING TRAFFIC. I HAVE TAKEN IT TO JIM ELLIS MAZDA TWICE AND THE FIRST TIME I DIDN'T EVEN GET HOME WITH OUT THE LIGHT FALLING OUT. TOOK IT BACK AND THEY ASSURED ME IF WAS FIXED BUT IT WASN'T AND NOW THE SERVICE REP NOR THE SERVICE MANAGER WILL EVEN RETURN MY CALL. I HAVE HAD IT TO 3 DIFFERENT LOCAL SHOPS AND THEY CAN'T FIX IT EITHER. ONE OF THEM FINALLY GOT THE LIGHT FROM FALLING OUT AND REPLACED THEM BOTH WITH THE BRIGHEST LIGHT WE COULD FIND AND THEY ARE STILL VERY VERY DIMM. I HAVE ALSO SPENT HUNDREDS OF DOLLARS ON THIS ISSUE SO IT IS NOT ONLY DANGEROUS BUT VERY DISAPPOINTING NOT TO MENTION VERY DANGEROUS. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10929796

Mileage unknown · Nov 10, 2016
Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS FOR SEVERAL MONTHS. THE MANUFACTURER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE AVAI…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS FOR SEVERAL MONTHS. THE MANUFACTURER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #10925321

Mileage unknown · Nov 10, 2016
Air Bags

"TAKATA RECALL" MY CAR HAS BEEN UNDER RECALL SINCE MAY 2016. BY MANUFACTORS DIRECTION, I SHOULD NOT USE THE CAR BECAUSE OF DANGER TO PASSINGERS. WE ARE A 2 PERSON FAMILY, AND THIS IS OUR ONLY TRANSPORT. FIVE (5) MONTHS HAS PUT A SERIOUS STRAIN ON US. I BELIEVE THIS DEFECT SHOULD HAVE BEEN SOLVED IN A MORE TIMELY MANNER.

NHTSA ODI #10925309

Mileage unknown · Oct 22, 2016
Vehicle Speed Control

THE CAR HAS A ACCELERATION PROBLEN WHEN YOU ARE ON A DRIVE ON A STOP POSITION OR ON A RED LIGHT.

NHTSA ODI #10918043

Official recalls

4

19V782000 · Air Bags:frontal:passenger Side:inflator Module

Oct 31, 2019

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.

18V717000 · Air Bags:frontal:passenger Side:inflator Module

Oct 12, 2018

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

17V429000 · Air Bags:frontal:passenger Side:inflator Module

Jun 29, 2017

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

16V593000 · Suspension:front:control Arm:lower Ball Joint

Aug 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.

Consequence & remedy

Consequence: A loss of steering control can increase the risk of a crash.

Remedy: Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.