2011 Mazda CX-7

THERE WAS A RECALL ON MY VEHICLE IN OCT 2016 , I HAD ALREADY LOST CONTROL OF MY VEHICLE AND HAD AN ACCIDENT IN SEPT 2016 AND HAD TO PAY INSURANCE FEES STORAGE FEES AND LOST WAGES DUE TO ACCIDENT. MAZDA SENT ME A LETTER AS OF MARCH 2018 SAYING THAT THET NOW HAVE THE PARTS TO FIX IT AFTER 6 MONTHS..I WAS DRIVING DOWN THE STREET AND LOST CONTROL OF STEERING AND CRASHED INTO A PARKED CAR. I WOULD LIKE TO FIND OUT HOW I CAN BE COMPENSATED BECAUSE I LOST CONTROL OF THE VEHICLE BECAUSE OF DEFECT

TL* THE CONTACT OWNED A 2011 MAZDA CX-7. WHILE DRIVING 40 MPH, THE STEERING WHEEL TURNED TO THE LEFT AND FAILED TO MANEUVER WITHOUT WARNING. THE VEHICLE CRASHED INTO AN EMBANKMENT, HYDROPLANED, AND CRASHED INTO ANOTHER EMBANKMENT. THE DRIVER'S SIDE AIR BAGS DEPLOYED OVER THE TOP OF THE STEERING WHEEL AND UPWARDS TOWARD THE ROOF OF THE VEHICLE. THE CONTACT SUSTAINED A CRACKED CHEST PLATE, LEFT SHOULDER LIGAMENT DAMAGE, A HEAD CONCUSSION, AND NERVE AND SPINAL DAMAGE. MEDICAL ATTENTION WAS PROVIDED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED A TOTAL LOSS. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO REPLACE THE VEHICLE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

TAKATA RECALL NHTSA #17V-429; ALSO RECALL NHTSA #16V-593 (MANUFACTURER RECALL #9716H) FRONT SUSPENSION/STEERING RECALL. ATTEMPTED TO OBTAIN REPLACEMENTS AT MAZDA IN TEXAS, WAS ALWAYS TOLD "PARTS UNAVAILABLE". RECENTLY ATTEMPTED TO OBTAIN REPLACEMENTS IN OREGON, WAS ALSO TOLD "PARTS ON ORDER/UNAVAILABLE." HAVE NOT HAD ANY ACCIDENTS RELATED TO THESE RECALLS, JUST DIFFICULTY OBTAINING REPLACEMENT PARTS FROM SEVERAL MAZDA SERVICE CENTERS.

FRONT SUSPENSION BALL JOINT FITTING. WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT CAUSING CORROSION. AS A RESULT THE BALL JOINT LOOSENS AND A RATTLE MAY OCCUR. EXTENDED OPERATION IN THIS CONDITION WILL DETERIORATE THE BALL JOINT AND THE LOWER CONTROL ARM COULD SEPARATE. SIGNIFICANT LOSS OF STEERING CONTROL MAY INCREASE THE CHANCE OF A FATAL CRASH. AT THIS TIME WE ARE EXPERIENCING A SMALL RATTLE IN THE FRONT.

FRONT SUSPENSION BALL JOINT FITTING: UPON EITHER RECEIVING OR LEARNING OF THE SAFETY RECALL NOTICE LAST YEAR, MY WIFE AND I CONTACTED OUR LOCAL MAZDA DEALER, FERMAN MAZDA OF BRANDON 9809 E ADAMO DRIVE TAMPA, FL 33619, LAST YEAR. SHE WAS TOLD THAT PARTS WERE NOT CURRENTLY AVAILABLE FOR OUR VEHICLE AND THAT THEY STARTED REPAIRS IN THE NORTHEAST, BEFORE WINTER ARRIVED, AND WE WOULD BE CONTACTED SUMMER (2018). THE SUMMER HAS COME AND IS ON ITS WAY OUT AND WE STILL HAVE NOT BEEN CONTACTED. MY WIFE CALLED OUR MAZDA DEALERSHIP ON MONDAY 18 SEPTEMBER 2018, SHE WAS TOLD SHE NEEDED TO BRING IN THE NOTICE, ASSUMING FROM MAZDA, REGARDING THE RECALL NOTICE. MY QUESTION IS: DO ONE NEED THE ACTUAL NOTICE OR CAN ONE USE THE NHTSA RECALL NOTICE TO CARRY OUT THE RECALL.

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOMENTUM MAZDA (49811 WILKINSON BLVD, GASTONIA, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR SOUTHERN STATES DUE TO NORTHERN STATES HAVING PRIORITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/02/17*LJ UPDATED 7/16/18*JB *TR