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2024 Mazda CX-50

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 6 of 33 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports3 injury reports

Electrical System complaints

7 reports
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Mileage unknown · Jul 21, 2026
Electrical SystemSeats

This is the 2nd time I’m reporting that I was severely burnt on my thigh from my drivers seat heater, overheating. There are on going glass action law suits against Mazda for this issue. My 2024 CX-50 has not been in service at Olympia Mazda with no updates on repairs and when I will get my car back. Please help me!

NHTSA ODI #11751806

Mileage unknown · Jul 16, 2026
Electrical System

I'm curious how many other Mazda owners are dealing with the same battery drain issue. I'm now on my third battery since 2024: Factory battery replaced under warranty in 2025. Second replacement purchased in March 2026. Within a month, the "Battery Low - Drive Vehicle to Recharge" warning was back. The dealer kept my vehicle f…

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I'm curious how many other Mazda owners are dealing with the same battery drain issue. I'm now on my third battery since 2024: Factory battery replaced under warranty in 2025. Second replacement purchased in March 2026. Within a month, the "Battery Low - Drive Vehicle to Recharge" warning was back. The dealer kept my vehicle for four days to monitor it, but they couldn't find anything abnormal. This started long before I had a dashcam professionally installed, so that's not the cause. I've read numerous posts on Facebook from other owners mentioning: A door module that can get wet after heavy rain and cause a parasitic battery drain. The key fob constantly communicating with the vehicle when it's within about 20 feet, potentially contributing to battery drain. I mentioned the door module issue to my dealer, but they said they had never heard of it. At this point, it's becoming incredibly frustrating. A modern vehicle shouldn't be going through batteries like this, especially when the dealer can't identify the root cause. I started to document the times that my dashboard warning pops up that the battery is low.

NHTSA ODI #11750756

Mileage unknown · Jul 13, 2026
Electrical SystemService BrakesVehicle Speed ControlCrash

Driver of the vehicle was parking the vehicle in a parking lot, foot nowhere near the accelerator when the car suddenly surged forward striking a parking pole.. The driver side front quarter panel took on heavy damage along with the sensors.. Car had to be towed... It accelerated by itself...

NHTSA ODI #11750004

Mileage unknown · Mar 31, 2026
Electrical SystemEngineStructureFire

Vehicle was dormant overnight and caught fire. Battery disintegrated and fire tore across the entire engine compartment and front end. Fire department conducted investigation and determined mechanical failure. Showed no signs of issue before hand was driven shortly the night before to move parking spots.

NHTSA ODI #11728409

Mileage unknown · Sep 2, 2025
Electrical System

The vehicle had the original OEM battery fail at 15 months. It dropped to 7v under light load. It's a bad battery. Upon being jump started, the power steering went in and out while driving and the dashboard blinked on and off...throwing a lot of errors that are unrelated to the battery problem. The failure state of the vehicle w…

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The vehicle had the original OEM battery fail at 15 months. It dropped to 7v under light load. It's a bad battery. Upon being jump started, the power steering went in and out while driving and the dashboard blinked on and off...throwing a lot of errors that are unrelated to the battery problem. The failure state of the vehicle with a bad battery is unlike any vehicle I have ever seen and it is extremely dangerous. Furthermore, Mazda roadside assistance does not know about this issue and only offers jumpstarts, putting customers into danger by suggesting that the vehicle is safe to drive with a battery that is not stable.

NHTSA ODI #11684560

13,522 miles · Dec 10, 2024
Back Over PreventionElectrical SystemService Brakes

The contact owns a 2024 Mazda CX-50. The contact stated that while reversing at approximately 2 MPH into a parking slot, the rear back up sensor warning was illuminated. The contact stated that the sensor was designed to alert the driver whenever the vehicle was too close to an object. The contact stated that the rear collision …

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The contact owns a 2024 Mazda CX-50. The contact stated that while reversing at approximately 2 MPH into a parking slot, the rear back up sensor warning was illuminated. The contact stated that the sensor was designed to alert the driver whenever the vehicle was too close to an object. The contact stated that the rear collision braking system warning was also illuminated. Additionally, the contact stated that a factory installed trailer hitch warning was also illuminated intermittently. The contact stated that the electrical failure was intermittent and occurred at various speeds. The contact stated that while depressing the brake pedal, the front brakes were making an abnormal rubbing sound. The contact stated that after releasing the brake pedal the sound stopped. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure. The contact stated that the vehicle had been taken to the same dealer several times. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 13,522.

NHTSA ODI #11629934

Mileage unknown · Jul 7, 2024
Electrical SystemEngineLane Departure

Automatic transmission failure, engine malfunction, safety driver function. My car will not accelerate, or move out of 1,2,3 gear.

NHTSA ODI #11599854

Official recalls

1

25V167000 · Trailer Hitches

Mar 14, 2025

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.

Consequence & remedy

Consequence: A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.