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2023 Mazda CX-5

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2023 Mazda CX-5 are lower than the model-year median of 133.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 62 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports0 fire reports4 injury reports

Steering complaints

2 reports
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Mileage unknown · Apr 13, 2025
Steering

Extremely heavy steering causing excessive driver fatigue making it difficult to maintain control of the vehicle at highway speeds (up to 70mph). Dealers unable to reproduce, likely due to it being cold outside when I had time to go. The hotter and dryer the roads gets, the better grip the tires have and the worse the heavy stee…

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Extremely heavy steering causing excessive driver fatigue making it difficult to maintain control of the vehicle at highway speeds (up to 70mph). Dealers unable to reproduce, likely due to it being cold outside when I had time to go. The hotter and dryer the roads gets, the better grip the tires have and the worse the heavy steering gets. It is significantly heavier than my old car at higher speeds and that car has no power steering. My arms are very sore after 30min - 1 hour. Mazda refuses to admit this is a significant safety issue. It gets worse when the LKAS activates at least once (too heavy I am veering around in my lane)

NHTSA ODI #11654342

Mileage unknown · Aug 19, 2024
SteeringCrash

Was driving up [XXX] when simultaneously my dash board lit up with errors and malfunctions, my interior lights started flickering and my steering wheel and brakes locked. Unable to control the vehicle I gripped the wheel for dear life praying as it veered left. The 2023 CX 5 with only 18K struck the guard rail and went black on …

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Was driving up [XXX] when simultaneously my dash board lit up with errors and malfunctions, my interior lights started flickering and my steering wheel and brakes locked. Unable to control the vehicle I gripped the wheel for dear life praying as it veered left. The 2023 CX 5 with only 18K struck the guard rail and went black on the inside and out. Only then was I able to counter the ricochet of the impact by redirecting the vehicle back on the grass to avoid getting smacked by 2 tractor trailers. SMH, I really almost died and now have to fight with my insurance to prove to them this is a real issue with these vehicle malfunctioning. I hope this helps someone and possibly save a life(s) - toyota_would_never, Greensboro, US INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11609317

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems