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2014 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.

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When problems were reported

Mileage at the reported incident

281 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

Electrical System complaints

132 reports
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30,000 miles · Dec 10, 2018
Electrical SystemEngine

WHEN THE CAR IS STATIONARY AND IN PARK THE ENGINE DOESN'T COMPLETELY SHUT DOWN, THE RADIO ANDDASH LIGHTS STAY ON. ALSO THE DOORS DO NOT LOCK BECAUSE THE CAR WILL BEEP CONSISTENTLYAND I FEAR THE BATTERY MAY DIE. I HAVE TO MOVE THE CAR IN AND OUT OF PARK AND THEN MOVE THE GEAR SHIFT LEFT AND RIGHT QUICKLY MULTIPLE TIMES AND THEN M…

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WHEN THE CAR IS STATIONARY AND IN PARK THE ENGINE DOESN'T COMPLETELY SHUT DOWN, THE RADIO ANDDASH LIGHTS STAY ON. ALSO THE DOORS DO NOT LOCK BECAUSE THE CAR WILL BEEP CONSISTENTLYAND I FEAR THE BATTERY MAY DIE. I HAVE TO MOVE THE CAR IN AND OUT OF PARK AND THEN MOVE THE GEAR SHIFT LEFT AND RIGHT QUICKLY MULTIPLE TIMES AND THEN MAYBE IT WILL CUT OFFCOMPLETELY. SOMETIMES IT TAKES ME UP TO 10 MINUTES AND 8-10 TRIES OF MOVING MY CAR OUT OF PARK AND BACK TO PARK AND MOVE THE GEAR SHIFT LEFT AND RIGHT TO GET MY CAR TO SHUT OFF COMPLETELY. I KNOW THE PROBLEM IS THE GEAR SHIFTER. THERE IS A SENSOR THAT TELLS IT WHEN IT'S IN PARK, AND IN MY CAR IT STOPPED WORKING. THERE SHOULD HAVE BEEN A RE-CALL BECAUSE ACCORDING TO SEVERAL FORUMS THERE HAVE BEEN MANY COMPLAINTS REGARDING THIS SPECIFIC ISSUE WITH THIS MAZDA CX-5 MAKE AND MODEL.

NHTSA ODI #11160551

31,000 miles · Oct 4, 2018
Electrical System

WILL NOT SHUT DOWN WHEN IGNITION IS SHUT OFF HAVE TO MAKE SEVERAL ATTEMPS AT REATARTING TO SHUT DOWN AND REMOTE DOES NOT REACT PROPPERLY IN OPENING AND CLOSING ON GOING KNOW FOR 6 MONTHS TODAYS DATE 10-04-18 CAR IS PARKED

NHTSA ODI #11133333

65,000 miles · Sep 17, 2018
Electrical System

VEHICLE WILL NOT SHUT OFF COMPLETELY WHEN THE START/OFF BUTTON IS PUSHED. ACCESSORIES STAY ON. I SEE OTHER COMPLAINTS REGARDING THIS SAME PROBLEM TO THE SHIFT SWITCH PART #KDY0-46-040. HAVE TO JIGGLE SHIFTER 10 TO 15 TIMES TO GET IT TO SHUT OFF.

NHTSA ODI #11129920

84,000 miles · Sep 6, 2018
Electrical System

WHEN POWERING OFF THE CAR USING THE PUSH IGNITION, THE ELECTRONICS STAY ON

NHTSA ODI #11127965

43,000 miles · Sep 5, 2018
Electrical System

VEHICLE WILL NOT SHUT OFF COMPLETELY WHEN THE START/OFF BUTTON IS PUSHED. ACCESSORIES STAY ON. I SEE OTHER COMPLAINTS REGARDING THIS SAME PROBLEM TO THE SHIFT SWITCH PART #KDY0-46-040. HAVE TO JIGGLE SHIFTER 10 TO 15 TIMES TO GET IT TO SHUT OFF.

NHTSA ODI #11124568

Mileage unknown · Aug 24, 2018
Electrical System

MY MAZDA WILL NOT TURN OFF WHEN I PUT IT IN PARK. THE ENGINE STOPS BUT ALL MY OTHER CONTROLS ARE ON. SOMETIMES IT TAKES ME 30-40 MINUTES TO GET IT TO COMPLETELY SHUT OFF.

NHTSA ODI #11122171

119,000 miles · Aug 5, 2018
Electrical System

VEHICLE WILL NOT SHUT OFF COMPLETELY WHEN PLACED INTO PARK POSITION (AN ISSUE WITH THE TRANSMISSION SENSOR IN THE GEARBOX ACCORDING TO ONLINE FORUMS). PROBLEM IS WHEN VEHICLE IS STATIONARY. THIS LEADS TO THE BATTERY BEING DRAINED AND NEEDING TO BE JUMPED. FORUMS WITH HUNDREDS OF SIMILAR STORIES WHERE THEIR VEHICLE WILL NOT PROP…

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VEHICLE WILL NOT SHUT OFF COMPLETELY WHEN PLACED INTO PARK POSITION (AN ISSUE WITH THE TRANSMISSION SENSOR IN THE GEARBOX ACCORDING TO ONLINE FORUMS). PROBLEM IS WHEN VEHICLE IS STATIONARY. THIS LEADS TO THE BATTERY BEING DRAINED AND NEEDING TO BE JUMPED. FORUMS WITH HUNDREDS OF SIMILAR STORIES WHERE THEIR VEHICLE WILL NOT PROPERLY SHUT OFF HAVE REVEALED THAT THERE IS A PART NUMBER FOR THE DEFECTIVE SWITCH/SENSOR (KDY0-46-040). MAZDA NEEDS TO DO THE RIGHT THING AND REPAIR THIS DEFECTIVE PART. FOR EXAMPLE, NO ONE SHOULD HAVE THEIR CAR PARKED VIA VALET AND DISCOVER THAT THEIR VEHICLE IS DEAD WHEN THEY RETURN TO IT (ESPECIALLY WHEN IT IS NO FAULT TO THE VALET DRIVER). I HAVE BEEN DEALING WITH THIS ISSUE FOR OVER A YEAR NOW, ENOUGH IS ENOUGH.

NHTSA ODI #11115852

59,000 miles · Jul 26, 2018
Electrical SystemService Brakes

WENT IN FOR A SERVICE AROUND 55,000 MILES AND WAS TOLD THAT NEW REAR BRAKES WERE NEEDED. GOT A SECOND OPINION AND WAS TOLD THAT THEY COULD GO A LITTLE LONGER. STARTED HEARING SQUEAKING, TOOK THEM BACK TO THE MECHANIC WHO SAID THEY NEEDED REPLACING. REPLACED AT 59,000 MILES. WENT IN TODAY 7/26/18 AND WAS TOLD MY REAR BRAKES WERE …

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WENT IN FOR A SERVICE AROUND 55,000 MILES AND WAS TOLD THAT NEW REAR BRAKES WERE NEEDED. GOT A SECOND OPINION AND WAS TOLD THAT THEY COULD GO A LITTLE LONGER. STARTED HEARING SQUEAKING, TOOK THEM BACK TO THE MECHANIC WHO SAID THEY NEEDED REPLACING. REPLACED AT 59,000 MILES. WENT IN TODAY 7/26/18 AND WAS TOLD MY REAR BRAKES WERE AT 4% AND WOULD NEED REPLACING BY MY NEXT VISIT. THIS WOULD MEAN 2 REAR BRAKE REPLACEMENTS WITHIN 10,000 MILES. MY FRONT BRAKES ARE STILL FINE. I SEE MANY COMPLAINTS ABOUT THIS FOR THE CX 5, THERE A SEVERAL TSBS OUT. CALLED MAZDA WHO SAID THEY WEREN'T AWARE OF THIS PROBLEM AND THAT BRAKES ARE CONSIDERED A NORMAL PART OF WEAR AND TEAR. MY SECOND ISSUES IS THAT WHEN I PUT MY CAR IN PARK AND ATTEMPT TO SHUT IF OFF BUT IT WILL NOT POWER OFF. THIS DOESN'T HAPPEN EVERY TIME, BUT PROBABLY EVERY 4TH OR 5TH TIME. I READ ONLINE THAT IT'S A TRANSMISSION SENSOR ISSUE AND THAT THE TRANSMISSION SENSOR NEEDS REPLACING. BOTH OF THESE ISSUES ARE VERY PREVALENT AND I'M HOPING THERE CAN BE A RECALL ON BOTH.

NHTSA ODI #11113889

Mileage unknown · Jul 17, 2018
Electrical System

DUE TO A FAULTY AT POSITION SWITCH (PART #KDY0-46-040) IN THE GEARSHIFT, MY VEHICLE WILL NOT RELIABLY FULLY TURN OFF. THE ISSUE CAUSES THE VEHICLE TO REMAIN IN ACCESSORY MODE UNTIL I RESTART THE ENGINE AND ATTEMPT TO TURN THE VEHICLE OFF A SUFFICIENT AMOUNT OF TIMES. THIS IS A DANGER TO DRIVERS SINCE IT COULD LEAVE THEM STRANDED…

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DUE TO A FAULTY AT POSITION SWITCH (PART #KDY0-46-040) IN THE GEARSHIFT, MY VEHICLE WILL NOT RELIABLY FULLY TURN OFF. THE ISSUE CAUSES THE VEHICLE TO REMAIN IN ACCESSORY MODE UNTIL I RESTART THE ENGINE AND ATTEMPT TO TURN THE VEHICLE OFF A SUFFICIENT AMOUNT OF TIMES. THIS IS A DANGER TO DRIVERS SINCE IT COULD LEAVE THEM STRANDED WITH NO BATTERY CHARGE IF THEY MUST RESTART THEIR VEHICLE OVER AND OVER.

NHTSA ODI #11111837

35,000 miles · Jul 16, 2018
Electrical System

WHEN PRESSING THE START/STOP BUTTON, THE IGNITION OFTEN WILL NOT TURN OFF. ALTHOUGH THE SHIFT LEVER IS IN 'P' POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION WILL STAY ON (IN ACCESSORY MODE).

NHTSA ODI #11111675

Official recalls

3

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems