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2014 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.

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When problems were reported

Mileage at the reported incident

281 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

Electrical System complaints

132 reports
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50,000 miles · Mar 9, 2019
Electrical System

THERE IS A FAULTY SENSOR ISSUE WITH MAZDA CX-5 CIRCA 2014 WHERE IT DOESN'T REGISTER THE CAR IS IN PARK AND THUS THE ELECTRONIC ON/OFF WON'T TURN THE CAR OFF PROPERLY. IT TURNS THE ENGINE OFF BUT LEAVES THE REST OF THE ELECTRICAL SYSTEM ON AND CAN LEAD TO MANY DEAD BATTERY SITUATIONS. HERE ARE SEVERAL FORUMS DETAILING THE SITUATI…

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THERE IS A FAULTY SENSOR ISSUE WITH MAZDA CX-5 CIRCA 2014 WHERE IT DOESN'T REGISTER THE CAR IS IN PARK AND THUS THE ELECTRONIC ON/OFF WON'T TURN THE CAR OFF PROPERLY. IT TURNS THE ENGINE OFF BUT LEAVES THE REST OF THE ELECTRICAL SYSTEM ON AND CAN LEAD TO MANY DEAD BATTERY SITUATIONS. HERE ARE SEVERAL FORUMS DETAILING THE SITUATION: HTTPS://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2014/ELECTRICAL/WILL_NOT_COMPLETELY_SHUT_DOWN.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849 THIS CAN LEAD TO UNSAFE CONDITIONS STRANDING PEOPLE WITH A DEAD CAR THROUGH A FAULTY PART. IMAGINE, SOMEONE NEEDING TO ESCAPE THE CALIFORNIA WILDFIRE OR EVACUATE ONLY TO BE BLOCKED BY THIS ISSUE.

NHTSA ODI #11185525

50,000 miles · Mar 4, 2019
Electrical System

IGNITION DOES NOT TURN OFF WHEN PRESSING THE START/STOP BUTTON. MINE HAS BEEN DOING THIS FOR ABOUT A YEAR PERIODICALLY. IT WAS CORRECTED BY PLACING IT IN PARK WITH SLIGHT ADDED FORCE. IT'S NOW ESCALATED TO THE POINT WHERE THE FORCE IS BECOMING EXCESSIVE AND MAY DAMAGE OTHER COMPONENTS. THE PROBLEM AND FIX IS LISTED HERE. HTTPS:/…

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IGNITION DOES NOT TURN OFF WHEN PRESSING THE START/STOP BUTTON. MINE HAS BEEN DOING THIS FOR ABOUT A YEAR PERIODICALLY. IT WAS CORRECTED BY PLACING IT IN PARK WITH SLIGHT ADDED FORCE. IT'S NOW ESCALATED TO THE POINT WHERE THE FORCE IS BECOMING EXCESSIVE AND MAY DAMAGE OTHER COMPONENTS. THE PROBLEM AND FIX IS LISTED HERE. HTTPS://MAZDA.OEMDTC.COM/665/IGNITION-DOES-NOT-TURN-OFF-WHEN-PRESSING-STARTSTOP-BUTTON-2013-2014-MAZDA IF YOU SEARCH IN GOOGLE '2014 MAZDA CX-5 IGNITION STAYS ON' YOU'LL SEE IT'S A COMMON ISSUE. WHEN PART KDY0-46-040 IS MALFUNCTIONING YOU ARE UNABLE TO SECURE YOUR CAR. THE DOORS WILL NOT LOCK, THE ALARM WILL NOT ARM AND THE BATTERY CONTINUES TO DRAIN IF YOU DO NOT MANUALLY TURN OFF THE RADIO.

NHTSA ODI #11184027

34,000 miles · Feb 17, 2019
Electrical System

THE CAR ACCESSORIES STAY ON AFTER TURNING THE CAR OFF. THIS MAKES THE CAR BATTERY RUN DOWN. ALSO LEAVES THE CAR IN A MODE WHERE SOMEONE COULD POSSIBLY STEAL IT EASIER. ONCE THIS STARTED HAPPENING IT RANDOMLY OCCURS DAILY.

NHTSA ODI #11180631

68,000 miles · Feb 13, 2019
Electrical SystemElectronic Stability Control (esc)Engine

MY WIFE COMPLAINED ABOUT HOW SHE TRIED TO ACCELERATE AND IT DIDN'T WORK ONE RANDOM TIME WHILE SHE WAS DRIVING. I TOOK IT AROUND THE NEIGHBORHOOD TO TEST IT OUT. I WASN'T EVEN OUT OF MY BLOCK BEFORE THE INCIDENT HAPPENED. I WAS IN THE MIDDLE OF A TURN AND EVERYTHING JUST STOPPED. I WAS GOING LESS THAN 10 MPH WHEN IT HAPPENED.…

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MY WIFE COMPLAINED ABOUT HOW SHE TRIED TO ACCELERATE AND IT DIDN'T WORK ONE RANDOM TIME WHILE SHE WAS DRIVING. I TOOK IT AROUND THE NEIGHBORHOOD TO TEST IT OUT. I WASN'T EVEN OUT OF MY BLOCK BEFORE THE INCIDENT HAPPENED. I WAS IN THE MIDDLE OF A TURN AND EVERYTHING JUST STOPPED. I WAS GOING LESS THAN 10 MPH WHEN IT HAPPENED. SEVERAL LIGHTS CAME ON ON THE DASHBOARD. THE TRACTION CONTROL LIGHT, THE AT LIGHT, THE TPMS LIGHT, AND THE CHECK ENGINE LIGHT. SOMETHING BAD HAPPENED AND THIS COULD HAVE KILLED SOMEONE HAD IT HAPPENED ON THE HIGHWAY. I TURNED THE CAR OFF AND ON AND NOW ONLY THE CHECK ENGINE LIGHT IS ON. I WAS ABLE TO DRIVE IT AGAIN AT THAT POINT.

NHTSA ODI #11176668

72,000 miles · Feb 4, 2019
Electrical System

VEHICLE SOMETIMES DOES NOT COMPLETELY SHUT-OFF WHEN SHIFTING INTO "PARK" AND PRESSING 'START/OFF' BUTTON. ACCESSORY FUNCTIONS REMAIN 'ON'. WARNING LIGHT STATES "PLEASE SHIFT INTO 'PARK'". SOMETIMES REQUIRES MULTIPLE ATTEMPTS SHIFTING OUT OF AND BACK INTO 'PARK' BEFORE ALL SYSTEMS SHUTDOWN WHEN PRESSING 'START/OFF' BUTTON. BASED …

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VEHICLE SOMETIMES DOES NOT COMPLETELY SHUT-OFF WHEN SHIFTING INTO "PARK" AND PRESSING 'START/OFF' BUTTON. ACCESSORY FUNCTIONS REMAIN 'ON'. WARNING LIGHT STATES "PLEASE SHIFT INTO 'PARK'". SOMETIMES REQUIRES MULTIPLE ATTEMPTS SHIFTING OUT OF AND BACK INTO 'PARK' BEFORE ALL SYSTEMS SHUTDOWN WHEN PRESSING 'START/OFF' BUTTON. BASED ON NUMEROUS OTHER DRIVERS HAVING SIMILAR ISSUES, APPEARS TO BE PROBLEM WITH THE SHIFTER SWITCH (PART# KDY046040). VERY IRRITATING HAVING TO DEAL WITH THIS PROBLEM...MAZDA NEEDS TO DO RECALL ON THIS, IMO!

NHTSA ODI #11173907

89,000 miles · Feb 2, 2019
Electrical System

REPLACED BATTERY JANUARY 29, 2019. BATTERY NOT HOLDING A CHARGE IT GOES COMPLETELY DEAD AFTER NOT DRIVING ONE DAY. THERE IS NO OBVIOUS CAUSE AS TO WHY THE BATTERY IS DRAINED DEAD NO LIGHTS ON NO DASH LIGHTS NO NOTHING INDICATING THAT THE BATTERY SHOULD GO DEAD . UPON CHECKING THE INTERNET THERE HAVE BEEN MANY OTHER INSTANCE…

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REPLACED BATTERY JANUARY 29, 2019. BATTERY NOT HOLDING A CHARGE IT GOES COMPLETELY DEAD AFTER NOT DRIVING ONE DAY. THERE IS NO OBVIOUS CAUSE AS TO WHY THE BATTERY IS DRAINED DEAD NO LIGHTS ON NO DASH LIGHTS NO NOTHING INDICATING THAT THE BATTERY SHOULD GO DEAD . UPON CHECKING THE INTERNET THERE HAVE BEEN MANY OTHER INSTANCES WHERE THIS PROBLEM HAS ALSO HAPPENED WITH THIS YEAR MAKE AND MODEL. PROBLEM MAY LIE WITHIN THE MAZDA ELECTRICAL SYSTEM ITSELF AND HARD FOR THE MANUFACTURE DEALER OR CAR OWNER TO IDENTIFY .

NHTSA ODI #11173710

74,000 miles · Jan 8, 2019
Electrical System

WHEN THE IGNITION BUTTON IS PRESSED TO SHUT THE CAR OFF IT STOPS THE ENGINE BUT THE RADIO STAYS ON AND THE DOORS CANNOT BE LOCKED. THE SHIFTER IS IN PARK WHEN THIS OCCURS. FORCED TO LEAVE VEHICLE UNLOCKED AND "ON". THIS HAPPENS 3-4 TIMES PER WEEK.

NHTSA ODI #11165127

55,000 miles · Jan 3, 2019
Electrical System

IF ANYONE HAS EXPERIENCED THE GEAR SHIFTER ISSUE WITH THEIR 2014 MAZDA CX-5, PLEASE CALL MAZDA DIRECTLY AND MAKE A COMPLAINT. THE VEHICLE DOES NOT POWER OFF WHEN YOU PUT IT IN PARK. THE CAR THINKS IT IS STILL IN DRIVE, THEREFORE ACCESSORY POWER STAYS ON AND THUS CAUSING THE BATTERY TO DIE WHEN YOU DON'T REALIZE THAT THE CAR WAS …

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IF ANYONE HAS EXPERIENCED THE GEAR SHIFTER ISSUE WITH THEIR 2014 MAZDA CX-5, PLEASE CALL MAZDA DIRECTLY AND MAKE A COMPLAINT. THE VEHICLE DOES NOT POWER OFF WHEN YOU PUT IT IN PARK. THE CAR THINKS IT IS STILL IN DRIVE, THEREFORE ACCESSORY POWER STAYS ON AND THUS CAUSING THE BATTERY TO DIE WHEN YOU DON'T REALIZE THAT THE CAR WAS STILL IN THE WHOLE TIME. IF ENOUGH PEOPLE REACT/MAKE COMPLAINTS THEN MAYBE WE CAN GET THIS ISSUE IN FOR A RECALL. IF YOU'VE ALREADY PAID FOR IT TO BE FIXED OUT OF POCKET THEN YOU COULD GET REIMBURSED IF IT DOES GET RECALLED. SO PLEASE CALL. THIS IS THE MAZDA CUSTOMER SERVICE NUMBER. 800-222-5500. NO ONE SHOULD HAVE TO PAY FOR AN ISSUE THAT ISNT THEIR FAULT.

NHTSA ODI #11165689

45,762 miles · Dec 24, 2018
Electrical SystemPower Train

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER THE CONTACT SHIFTED INTO THE DRIVE POSITION, THE VEHICLE ROLLED BACKWARDS AND WOULD NOT DRIVE FORWARD. ALSO, THE VEHICLE WOULD NOT SHUT OFF WHEN THE ENGINE POWER BUTTON WAS PRESSED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (KOEPPEL MAZDA, 7712 NORTHERN BLVD, QUEENS, NY) WHERE IT WAS…

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TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER THE CONTACT SHIFTED INTO THE DRIVE POSITION, THE VEHICLE ROLLED BACKWARDS AND WOULD NOT DRIVE FORWARD. ALSO, THE VEHICLE WOULD NOT SHUT OFF WHEN THE ENGINE POWER BUTTON WAS PRESSED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (KOEPPEL MAZDA, 7712 NORTHERN BLVD, QUEENS, NY) WHERE IT WAS DIAGNOSED THAT THE SHIFTER WAS FAULTY. THE SHIFTER WAS REPLACED, BUT THE CONTACT STILL EXPERIENCED FAILURES WITH THE VEHICLE POWERING OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 45,762. *DT*JB

NHTSA ODI #11163258

67,000 miles · Dec 18, 2018
Electrical System

PRESSING THE PUSH-START BUTTON DOES NOT SHUT OFF VEHICLE. CAR IS IN PARK. HAVE HAD TO WALK AWAY WITH CAR STILL "ON", DRAINING THE BATTERY.

NHTSA ODI #11162224

Official recalls

3

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems