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2014 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.

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When problems were reported

Mileage at the reported incident

281 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

Electrical System complaints

132 reports
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50,000 miles · Jun 18, 2019
Electrical System

WHEN PLACED IN PARK AND THE BUTTON PUSHED TO TURN CAR OFF THE ENGINE TURNS OFF BUT THE ACCESSORIES STAY ON. THEN YOU HAVE TO RESTART SEVERAL TIMES EACH TIME TAKING OUT OF PARK AND BACK IN TO FINALLY GET IT TO WORK. I'VE BEEN DEALING WITH THIS FOR OVER 2 YEARS NOW AND I'M TIRED OF THERE NOT BEING A RECALL FOR THIS. THERE ARE A…

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WHEN PLACED IN PARK AND THE BUTTON PUSHED TO TURN CAR OFF THE ENGINE TURNS OFF BUT THE ACCESSORIES STAY ON. THEN YOU HAVE TO RESTART SEVERAL TIMES EACH TIME TAKING OUT OF PARK AND BACK IN TO FINALLY GET IT TO WORK. I'VE BEEN DEALING WITH THIS FOR OVER 2 YEARS NOW AND I'M TIRED OF THERE NOT BEING A RECALL FOR THIS. THERE ARE A LOT OF COMPLAINTS FOR THIS PROBLEM SO MAZDA NEEDS TO DO THE RIGHT THING AND FIX IT!

NHTSA ODI #11221074

Mileage unknown · Jun 10, 2019
Electrical System

AFTER SHIFTING THE GEAR TO PARK, ELECTRICAL WILL NOT SHUT OFF. FORMAL COMPLAINT WAS MADE TO MAZDA, BUT THEY WILL NOT HELP. BATTERY WILL BE DRAINED IF NOT ABLE TO SHUT OFF.

NHTSA ODI #11218949

130,000 miles · Jun 4, 2019
Electrical SystemUnknown Or Other

CARS ELECTRICAL WILL NOT SHUT OFF AFTER PUTTING IN PARK. CAR CAN BE PUT INTO GEAR AFTER BEING PUT INTO PARK. THIS IS A KNOWN ISSUE TO THE DEALER, AND WAS TOLD TO CALL AND MAKE FORMAL COMPLAINT TO MAZDA. THEY WILL.NOT HELP. THIS IS A SERIOUS ISSUE, BATTERY COULD DIE, LEAVING PERSON STRANDED OR CAR COULD ROLL AWAY.

NHTSA ODI #11217712

70,000 miles · Jun 1, 2019
Electrical System

VEHICLE WOULD NOT SHUT OFF EVEN WHEN IN PARK. DEFECTIVE SHIFTER MODULE PART NUMBER KD31-46-100F.

NHTSA ODI #11217254

50,000 miles · Apr 15, 2019
Electrical SystemPower Train

TRANSMISSION SAFETY SWITCH WHICH ALLOWS RECOGNIZES THE GEAR SELECTOR SWITCH IS IN THE P POSITION IS FAULTY/DEFECTIVE. DEFECTIVE SWITCH IS A SAFETY CONCERN AS WILL NOT ALLOW VEHICLES TO COMPLETELY TURN OFF. MAZDA IS AWARE OF THE PROBLEM AND HAS ISSUED A MAINTENANCE BULLETIN ON MANY AFFECTED 2013 AND 2014 MODEL VEHICLES. THIS STAR…

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TRANSMISSION SAFETY SWITCH WHICH ALLOWS RECOGNIZES THE GEAR SELECTOR SWITCH IS IN THE P POSITION IS FAULTY/DEFECTIVE. DEFECTIVE SWITCH IS A SAFETY CONCERN AS WILL NOT ALLOW VEHICLES TO COMPLETELY TURN OFF. MAZDA IS AWARE OF THE PROBLEM AND HAS ISSUED A MAINTENANCE BULLETIN ON MANY AFFECTED 2013 AND 2014 MODEL VEHICLES. THIS STARTED HAPPENING RANDOMLY 3 YEARS AGO, BUT HAS PROGRESSED TO 3-4 TIMES PER WEEK.

NHTSA ODI #11196414

53,700 miles · Mar 29, 2019
Electrical System

WHEN TURNING THE CAR OFF, THE CAR DOESN'T TURN OFF ALL THE WAY AND DRAINS THE BATTERY. . I HAD TO BUY A NEW BATTERY AND ENDED UP GETTING HAVING TO HAVE MY CAR TOWED IN. MAZDA ISSUED A SERVICE BULLETIN FOR THIS IN 2015 (FOR 2013 MODELS) AND UPDATED IN 2016 TO INCLUDE 2014 MODELS: HTTP://EP.YIMG.COM/TY/CDN/YHST-24809172479195/KDY…

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WHEN TURNING THE CAR OFF, THE CAR DOESN'T TURN OFF ALL THE WAY AND DRAINS THE BATTERY. . I HAD TO BUY A NEW BATTERY AND ENDED UP GETTING HAVING TO HAVE MY CAR TOWED IN. MAZDA ISSUED A SERVICE BULLETIN FOR THIS IN 2015 (FOR 2013 MODELS) AND UPDATED IN 2016 TO INCLUDE 2014 MODELS: HTTP://EP.YIMG.COM/TY/CDN/YHST-24809172479195/KDY0-46-040.PDF. THE WARNING LIGHTS ALL COME ONE WHILE YOU ARE DRIVING. VERY SCARY

NHTSA ODI #11192451

Mileage unknown · Mar 25, 2019
Electrical System

TAKATA RECALL RECALL FROM NEW

NHTSA ODI #11191368

77,000 miles · Mar 18, 2019
Electrical SystemPower Train

VEHICLE WON'T SHUT COMPLETELY OFF. INFOTAINMENT SYSTEM REMAINS ON, DOORS WON'T LOCK AND KEY FOBS WON'T WORK. ALL AFTER PRESSING THE START BUTTON IN ORDER TO SHUT IT OFF.

NHTSA ODI #11189851

31,000 miles · Mar 16, 2019
Electrical System

WHEN PLACING THE SHIFTER IN PARK AND TURNING THE CAR OFF, THE ENGINE SHUTS OFF BUT NOT THE ELECTRONICS. WHEN RETURNING TO THE CAR, IT MAY NOT START DUE TO DRAINED BATTERY. ON LINE REPORTS SHOW MANY MAZDAS HAVE THIS PROBLEM.

NHTSA ODI #11187205

80,450 miles · Mar 14, 2019
Electrical System

THE BLUETOOTH PANDORA USB AUX CD DOES NOT LIGHT UP ON THE STEREO SCREEN EVERYTHING ELSE WORK EXCEPT ALL THAT

NHTSA ODI #11186695

Official recalls

3

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems