2014 Mazda CX-5

A SENSOR THAT COMMUNICATES WHAT GEAR THE VEHICLE IS IN IS FAULTY. THE VEHICLE THEREFORE WILL NOT TURN OFF COMPLETELY. THE SENSOR DOES NOT RECOGNIZE THAT THE VEHICLE IS IN PARK. THE AUXILIARY PANEL REMAINS ON, AND THE VEHICLE BATTERY WILL DRAIN. REPEATED RESTATING AND SHIFTING IN AND OUT OF GEAR WILL FINALLY GET THE VEHICLE TURNED OFF. THIS PROCESS SOMETIMES TAKES SEVERAL MINUTES. THIS ISSUE COULD EASILY LEAVE THE DRIVER STRANDED WITH A DEAD BATTERY IF THEY ARE UNABLE TO GET THE VEHICLE TURNED OFF. THE FAULTY SENSOR HAS BEEN CONFIRMED BY A MECHANIC UNAFFILIATED WITH MAZDA.

THE DASHBOARD INDICATORS SUDDENLY CAME ON ALL AT ONCE WHILE DRIVING ON THE HIGHWAY. AFTER PULLING OVER TO THE BREAKDOWN LANE AND PUTTING IT IN PARL, THE ENGINE WOULD NOT TURN OFF WHEN PRESSING THE ON/OFF BUTTON. AFTER ARRIVING AT OUR DESTINATION, WE NEEDED SEVERAL ATTEMPTS OF PUTTING IT IN DRIVE AND BACK TO PARK BEFORE THE ENGINE FINALLY SHUT OFF. BUT THE DASHBOARD INDICATORS REMAINED ON AND WOULD NOT TURN OFF, DRAINING THE BATTERY ALL THE WAY DOWN. THE FOLLOWING MORNING, WE HAD TO HAVE THE VEHICLE TOWED TO A NEARBY MAZDA SERVICE CENTER.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE SHIFTER WOULD NOT IMMEDIATELY CHANGE INTO THE PARK POSITION AND THE VEHICLE WOULD NOT COMPLETELY SHUT OFF. ON SEVERAL OCCASIONS, THE BATTERY DRAINED DUE TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.

WHEN THE CAR IS PUT INTO PARK IT DOES NOT ALWAYS REGISTER COMPLETELY. THE GEAR IS CLEARLY IN PARK, THE DOORS UNLOCK, BUT WHEN I PUSH THE IGNITION OFF THE RADIO STAYS ON. THIS APPARENTLY HAPPENS TO A LOT OF PEOPLE AND IS A FAULTY AT SHIFTER SWITCH (ACCORDING TO THE INTERNET). IT WILL OFTEN TAKE SOME FIDDLING AND 'AGGRESSIVELY' PUTTING IT INTO PARK SOMETIMES 15 TIMES BEFORE I ACTUALLY GET IT TO SHUT OFF. MAZDA HAS CHANGED THE WAY THEY MAKE THIS PART, BUT HAVEN'T ISSUED A RECALL.

WE'VE HAD THIS PROBLEM FOR ABOUT 4-MONTHS AND FINALLY HAD TO TAKE THE VEHICLE TO THE DEALERSHIP TO BE REPAIRED WHICH COSTED ME $340. WE HAD A PROBLEM WITH THE PUSH BUTTON WHICH STARTS AND TURNS THE CAR ON/OFF. IT WILL START FINE BUT WHEN YOU GO TO TURN THE CAR OFF IT KILLS THE ENGINE BUT THE RADIO AND DASH LIGHTS STAY ON ? WE HAVE TO KEEP STARTING THE CAR ABOUT FIVE TIMES AND TRYING TO TURN IT OFF BEFORE IT FINALLY TURNS OFF EVERYTHING COMPLETELY. THIS HAPPENS EVERY TIME WE GET INTO THE VEHICLE. I'M REALLY SHOCKED THAT MAZDA HAS NOT RECALLED THIS PROBLEM ? THE DEALERSHIP ACTED LIKE THEY NEVER SEEN THIS PROBLEM BEFORE ? I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM ON NHTSA. PLEASE GET THEM TO RECALL THIS PROBLEM SO I CAN GET MY MONEY BACK ! THX YOU FOR YOUR HELP. I DO HAVE A COPY OF THE INVOICE WHERE I HAD IT REPAIRED.

MY VEHICLE WILL NOT TURN OFF WHEN I PLACE IT IN PARK AND TURN OFF THE ENGINE. IT CAUSES ME TO TURN ON THE ENGINE, MOVE THE VEHICLE'S SHIFT LEVEL, PLACE IT BACK IN PARK, AND TRY TURNING IT OFF AGAIN. SOMETIMES IT TAKES 5 TO 10 MIN OF REPEATING THIS PROCESS IN ORDER TO TURN OFF THE VEHICLE. THIS SEEMS TO BE A KNOWN ISSUE FOR OTHER MAZDA CX-5 OWNERS BASED ON THOUSANDS OF RELATED COMPLAINTS ON FORUMS DATING BACK TO AT LEAST 2015 ON GOOGLE AND BING. THIS EFFECTS THE CARS, BATTERY, ENGINE, SHIFT LEVER, AND ALSO MAKES IT UNCERTAIN IF YOU ACTUALLY HAVE THE CAR TRULY IN PARK OR ON/OFF. THE ISSUE HAPPENED OCCASIONALLY BEFORE BUT IS NOW EVERYTIME I TRYING AND TURN OFF THE VEHICLE! MAZDA USDA IS AWARE OF THE ISSUE NOT TAKING RESPONSIBILITY.

AUXILIARY SYSTEM WILL NOT TURN OFF WHEN THE CAR IS TURNED OFF! THE ENGINE SHUTS OFF BUT THE IGNITION STAYS IN ACCESSORY MODE. HAVE TO TAP BRAKES, GEAR SHIFT, AND SOMETIMES STOP/START CAR AGAIN,WHILE REPEATEDLY PRESSING THE IGNITION STARTER BUTTON. IT'S COMPLETELY RANDOM AND IT HAS DRAINED MY CAR BATTERY TO THE POINT WHERE IT DIED AND MY CAR HAD TO BE JUMP STARTED. THERE ARE MULTIPLE ONLINE FORUMS FROM OTHER PEOPLE HAVING THESE EXACT SAME ISSUES WITH THIS MAZDA. THE DEALERSHIP IS TRYING TO CHARGE $145 JUST TO RUN DIAGNOSTICS ON THIS. THIS IS A SERIOUS PROBLEM AND A SAFETY LIABILITY. I CAN'T BELIEVE THAT MAZDA HAS NOT RECALLED THIS MALFUNCTION. THEY SHOULD BE 100% RESPONSIBLE FOR REPLACING THE SWITCH UNIT. THIS HAS HAPPENED TO WAY TOO MANY PEOPLE!!