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2014 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.

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When problems were reported

Mileage at the reported incident

281 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

Electrical System complaints

132 reports
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70,000 miles · Apr 23, 2018
Electrical SystemPower Train

CAR WILL NOT TURN OFF WHEN BRAKE IS PRESSED, CAR IS IN PARK AND I HIT THE POWER OFF BUTTON. LEAVING CAR RUNNING IN GARAGE - VERY UNSAFE. NOT THE ONLY ONE... HERE IS A LINK TO SITE WITH 100'S OF PEOPLE WITH SAME ISSUES. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849

NHTSA ODI #11089712

66,938 miles · Mar 6, 2018
Electrical SystemPower Train

CHECK ENGINE LIGHT AND A/T WARNING LIGHT REMAIN ON. UNEXPECTED ISSUE DOES NOT APPEAR TO HAVE ANY CAUSE THAT IS BASED ON DRIVER USAGE OF VEHICLE. OEM BLOGS FOR VARIOUS OWNERS OF THIS MODEL APPEAR TO HAVE SIMILAR ISSUES. MANUFACTURER IS CHARGING CUSTOMERS TO UPDATE THE TCM AND PCM CODES ON PROGRAMMING BOARDS, FOR AN ISSUE IT IS…

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CHECK ENGINE LIGHT AND A/T WARNING LIGHT REMAIN ON. UNEXPECTED ISSUE DOES NOT APPEAR TO HAVE ANY CAUSE THAT IS BASED ON DRIVER USAGE OF VEHICLE. OEM BLOGS FOR VARIOUS OWNERS OF THIS MODEL APPEAR TO HAVE SIMILAR ISSUES. MANUFACTURER IS CHARGING CUSTOMERS TO UPDATE THE TCM AND PCM CODES ON PROGRAMMING BOARDS, FOR AN ISSUE IT IS AWARE OF. CODES APPEAR TO ARISE RANDOMLY, AND NOT AS PART OF VEHICLE BEING IN MOTION.

NHTSA ODI #11076518

23,033 miles · Feb 27, 2018
Electrical System

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS STARTED, THE IGNITION REMAINED IN THE ON POSITION. OVER THE COURSE OF TIME, THE CONTACT HAD TO REPLACE THE BATTERY DUE TO THE FAILURE. NORTH SHORE MAZDA (84 NEWBURY ST, DANVERS, MA 01923, (978) 619-0220) WAS CONTACTED. THE CONTACT WAS INFORMED THA…

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TL* THE CONTACT OWNS A 2014 MAZDA CX-5. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS STARTED, THE IGNITION REMAINED IN THE ON POSITION. OVER THE COURSE OF TIME, THE CONTACT HAD TO REPLACE THE BATTERY DUE TO THE FAILURE. NORTH SHORE MAZDA (84 NEWBURY ST, DANVERS, MA 01923, (978) 619-0220) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN; HOWEVER, THE DEALER WAS NOT OBLIGATED TO REPAIR THE VEHICLE AND STATED THAT IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON 02/27/2018 AND REFUSED TO AUTHORIZE THE NECESSARY REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 23,033. *TT *TR

NHTSA ODI #11075171

75,000 miles · Jan 9, 2018
Electrical System

ACCELERATED FROM A TRAFFIC LIGHT AND CHECK ENGINE AND TRACTION CONTROL LIGHT CAME ON AND CAR WOULD NOT ACTUALLY ACCELERATE. LUCKILY I WAS IN FRONT OF MY WORKPLACE, BUT EARLIER DURING THE DRIVE, THE BLUETOOTH CONSOLE POWERED COMPLETELY DOWN AND RESTARTED ITSELF. NOT SURE IF ELECTRICAL OR WHAT. VERY SCARY.

NHTSA ODI #11061351

60,000 miles · Nov 25, 2017
Electrical SystemUnknown Or Other

WHEN I PUT MY CAR IN PARK AND GO TO TURN THE CAR OFF, IT WON'T TURN OFF. I THEN HAVE TO PUT IT IN REVERSE AND FORCEFULLY PUSH FORWARD AND LEFT (SOMETIMES 5+ TIMES) AND THEN EVENTUALLY IT WILL ALLOW ME TO TURN OFF THE CAR. I LOOKED IT UP ON THE INTERNET AND I SAW THAT THERE WERE MANY OTHERS HAVING THE SAME PROBLEM. MY CAR IS O…

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WHEN I PUT MY CAR IN PARK AND GO TO TURN THE CAR OFF, IT WON'T TURN OFF. I THEN HAVE TO PUT IT IN REVERSE AND FORCEFULLY PUSH FORWARD AND LEFT (SOMETIMES 5+ TIMES) AND THEN EVENTUALLY IT WILL ALLOW ME TO TURN OFF THE CAR. I LOOKED IT UP ON THE INTERNET AND I SAW THAT THERE WERE MANY OTHERS HAVING THE SAME PROBLEM. MY CAR IS ONLY 4 YEARS OLD AND THIS HAS BEEN HAPPENING FOR THE PAST YEAR.

NHTSA ODI #11048396

Mileage unknown · Sep 15, 2017
Electrical SystemEngine

VEHICLE LOST POWER AND WOULD NOT ACCELERATE, CHECK ENGINE, TMPS AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE DASH. LUCKILY DIDN'T HAPPEN ON A HIGHWAY. IGNITION COIL AND SPAR PLUG WERE REPLACED. CAR MILEAGE 48000, SPARK PLUGS SHOULD LAST TO 75000 MILES ACCORDING TO MANUFACTURER.

NHTSA ODI #11023706

73,000 miles · Sep 15, 2017
Electrical SystemExterior LightingSteering

WHEN I START THE CAR ALL THE DASH LIGHTS ILLUMINATED AND STAYED ON AS I DROVE THE CAR. WHEN I TURNED ON THE RIGHT TURN SIGNAL ALL THE WARNING LIGHTS FLASHED RAPIDLY THE NAVIGATION, ELECTRICAL SYSTEM SHUT DOWN AND THE CAR STARTED TO DIE. THE SERVICE ENGINE LIGHT STAYS LIT THE WARNING ABOUT A POWER STEERING FAILURE, BRAKE FAILU…

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WHEN I START THE CAR ALL THE DASH LIGHTS ILLUMINATED AND STAYED ON AS I DROVE THE CAR. WHEN I TURNED ON THE RIGHT TURN SIGNAL ALL THE WARNING LIGHTS FLASHED RAPIDLY THE NAVIGATION, ELECTRICAL SYSTEM SHUT DOWN AND THE CAR STARTED TO DIE. THE SERVICE ENGINE LIGHT STAYS LIT THE WARNING ABOUT A POWER STEERING FAILURE, BRAKE FAILURE AND KEYLESS ENTRY PROBLEM, ABS, SPEED MONITORING TIRE PRESSURE ALL COMES UP IN THE WARNING AREA. THE POWER STEERING DOES FAIL MAKING IT HARD TO TURN. IN DOING RESEARCH ON THE ISSUE IT COMES FROM A FAULTY GROUND CABLE ISSUE ON THE RIGHT SIDE OF THE CAR. I HAVE HAD THIS OCCUR 3 DIFFERENT TIMES NOW ON THIS CAR.

NHTSA ODI #11023630

Mileage unknown · Jul 31, 2017
Electrical System

SINCE WE BOUGHT THIS CAR, THE BATTERY GOES DEAD IF NOT DRIVEN IN 1 TO 2 WEEKS. WE CHARGE IT AND THEN WE CHECK THE BATTERY AND IT'S O.K. OF COURSE IT IS STATIONARY AND CAN'T BE DRIVEN. WHAT IT CAUSING IT TO DIE SO QUICKLY - CAN'T DRIVE IT IF IT DOESN'T START.

NHTSA ODI #11011887

Mileage unknown · Jul 6, 2017
Electrical SystemEngine

TL* THE CONTACT'S DAUGHTER OWNS A 2014 MAZDA CX-5. WHILE DRIVING, THE CONTACT HEARD A CLICKING NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT COULD NOT DETERMINE THE LOCATION OF THE CLICKING NOISE. THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE CONTACT'S DAUGHTER ATTEMPTED TO STA…

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TL* THE CONTACT'S DAUGHTER OWNS A 2014 MAZDA CX-5. WHILE DRIVING, THE CONTACT HEARD A CLICKING NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT COULD NOT DETERMINE THE LOCATION OF THE CLICKING NOISE. THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE CONTACT'S DAUGHTER ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY DRAINED DUE TO IT NOT GROUNDING ONE OF THE CIRCUITS. ALSO, THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE INDEPENDENT MECHANIC STATED THAT NO PARTS WERE AVAILABLE TO REPAIR THE VEHICLE AT ANY OF THE LOCAL DEALERS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ODI #11003314

60,000 miles · Jun 26, 2017
Electrical System

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT AFTER DEPRESSING THE ON/OFF BUTTON TO TURN THE VEHICLE OFF, THE ENGINE WOULD SHUT OFF BUT THE VEHICLE WOULD REMAIN ON. WHILE THE ELECTRONICS WERE STILL ON, THE VEHICLE WAS UNABLE TO BE REMOTELY LOCKED. THE CONTACT MENTIONED HE WAS AN INDEPENDENT MECHANIC WHO DIAGNOS…

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TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT AFTER DEPRESSING THE ON/OFF BUTTON TO TURN THE VEHICLE OFF, THE ENGINE WOULD SHUT OFF BUT THE VEHICLE WOULD REMAIN ON. WHILE THE ELECTRONICS WERE STILL ON, THE VEHICLE WAS UNABLE TO BE REMOTELY LOCKED. THE CONTACT MENTIONED HE WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH UNIT WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI #11001480

Official recalls

3

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

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