AFTER PUTTING MY 2014 MAZDA CX-5 TOURING AT IN PARKING MODE/GEAR AND PRESSING START/STOP ENGINE BUTTON, IT DOES NOT SHUTOFF ELECTRICAL COMPONENTS/ACCESSORIES. ENGINE SHUTS OFF, BUT ALL ELECTRICAL COMPONENTS/ACCESSORIES STAYS ON THAT RESULTS IN DRAINING THE BATTERY. CAR DOES NOT REGISTER THAT IT'S IN PARK MODE/GEAR. HENCE CAR CAN…
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AFTER PUTTING MY 2014 MAZDA CX-5 TOURING AT IN PARKING MODE/GEAR AND PRESSING START/STOP ENGINE BUTTON, IT DOES NOT SHUTOFF ELECTRICAL COMPONENTS/ACCESSORIES. ENGINE SHUTS OFF, BUT ALL ELECTRICAL COMPONENTS/ACCESSORIES STAYS ON THAT RESULTS IN DRAINING THE BATTERY. CAR DOES NOT REGISTER THAT IT'S IN PARK MODE/GEAR. HENCE CAR CAN NOT BE LOCKED WHEN STEPPING AWAY FROM CAR. ITS THE SAFETY ISSUE IF CAR IS NOT READING THAT ITS FULLY PARKED AND IT MAY START ROLLING/MOVING ON ITS OWN ON SLOPE SURFACE. MAZDA ISSUED A SERVICE BULLETIN FOR THIS ISSUE BUT DOES NOT WANT TO DO RECALL ON IT. FOLLOWING IS FROM MAZDA SERVICE BULLETIN: "WHEN PRESSING THE START/STOP BUTTON, THE IGNITION MAY NOT TURN OFF ON SOME VEHICLES EQUIPPED WITH A GATE- TYPE AT SHIFTER. ALTHOUGH THE SHIFT LEVER IS IN 'P' POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION MAY STAY ON (IN ACCESSORY MODE). THIS CONCERN MAY BE CAUSED BY A WORN SWITCH UNIT. TO ELIMINATE THIS CONCERN, THE SWITCH UNIT MATERIAL HAS BEEN CHANGED TO IMPROVE WEAR RESISTANCE. MODIFIED SWITCH UNITS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS." I DID A LOT OF RESEARCH ONLINE AND FOUND MANY OWNERS OF MAZDA CX-5 AND MAZDA 6 HAVING THE SAME ISSUE BY THEIR FAULTY PART(AT SHIFTER SWITCH). SHIFT GEAR SWITCH SHOULD NOT FAIL WITH LESS THAN 35000 MILES. MAZDA SHOULD OWN THIS ISSUE AND DO A RECALL ON ALL MAZDA SWITCHES. CONSUMERS DON'T HAVE TO SUFFER BECAUSE OF THEIR MISTAKES/FAULTS. FAULTY PART NUMBER: KDY0-46-040
NHTSA ODI #11111173
100,000 miles · Jul 9, 2018
Electrical System
WHEN I PUSH THE BUTTON TO TURN OFF THE CAR THE ENGINE SHUTS OFF BUT THE RADIO AND EVERYTHING INSIDE THE CAR DOESN'T TURN OFF. MY CAR'S BATTERY HAS DIED BECAUSE OF IT NOT TURNING OFF. I CALLED THE DEALERSHIP THEY KNEW EXACTLY WHAT WAS WRONG. THEY SAID IT WAS A COMMON PROBLEM IN THE CX5. MY CAR'S BATTERY HAS BEEN DEAD SEVERAL …
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WHEN I PUSH THE BUTTON TO TURN OFF THE CAR THE ENGINE SHUTS OFF BUT THE RADIO AND EVERYTHING INSIDE THE CAR DOESN'T TURN OFF. MY CAR'S BATTERY HAS DIED BECAUSE OF IT NOT TURNING OFF. I CALLED THE DEALERSHIP THEY KNEW EXACTLY WHAT WAS WRONG. THEY SAID IT WAS A COMMON PROBLEM IN THE CX5. MY CAR'S BATTERY HAS BEEN DEAD SEVERAL TIMES BECAUSE OF THIS ISSUE.
NHTSA ODI #11110303
80,000 miles · Jul 9, 2018
Electrical System
MANY TIMES WHEN PUSHING THE IGNITION BUTTON TO TURN THE VEHICLE OFF IT DOES NOT COMPLETELY SHUT DOWN THE ELECTRICAL SYSTEM AND LEAVES THE RADIO AND OTHER ACCESSORIES ON. THIS HAS LED TO THE BATTERY RUNNING DOWN ON 2 OCCASIONS. THIS IS AN INTERMITTENT PROBLEM THAT DOES NOT HAPPEN EVERY TIME I SHUT THE VEHICLE OFF. BUT WHEN IT …
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MANY TIMES WHEN PUSHING THE IGNITION BUTTON TO TURN THE VEHICLE OFF IT DOES NOT COMPLETELY SHUT DOWN THE ELECTRICAL SYSTEM AND LEAVES THE RADIO AND OTHER ACCESSORIES ON. THIS HAS LED TO THE BATTERY RUNNING DOWN ON 2 OCCASIONS. THIS IS AN INTERMITTENT PROBLEM THAT DOES NOT HAPPEN EVERY TIME I SHUT THE VEHICLE OFF. BUT WHEN IT DOES HAPPEN I MAY HAVE TO RESTART AND SHUT OFF THE VEHICLE MULTIPLE TIMES TO GET IT TO FULLY SHUT DOWN THE VEHICLE AND ACCESSORIES. MANY PEOPLE WITH THE SAME VEHICLE ARE EXPERIENCING THIS PROBLEM BASED ON RESEARCH I HAVE DONE. THIS HAS BEEN ONGOING FOR 3-4 MONTHS
NHTSA ODI #11110241
Mileage unknown · Jul 5, 2018
Electrical System
FOR THE LAST FEW WEEKS THE VEHICLE WILL NOT SHUT OFF COMPLETELY. I HAVE TO TURN THE CAR ON AND OFF SEVERAL TIMES BEFORE IT WORKS. DUE TO THIS ISSUE I CANNOT LOCK THE VEHICLE AND IT HAD DRAINED THE BATTERY.
NHTSA ODI #11109717
53,000 miles · Jun 21, 2018
Electrical System
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER SWITCHING THE SHIFTER TO THE PARK POSITION, TURNING THE ENGINE OFF, AND REMOVING THE IGNITION KEY, THE RADIO WOULD REMAIN ACTIVATED. ALSO, AN ERRONEOUS AUDIBLE ALARM WAS ACTIVATED, WHICH WARNED THE CONTACT THAT THE IGNITION KEY WAS NOT REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WA…
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TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER SWITCHING THE SHIFTER TO THE PARK POSITION, TURNING THE ENGINE OFF, AND REMOVING THE IGNITION KEY, THE RADIO WOULD REMAIN ACTIVATED. ALSO, AN ERRONEOUS AUDIBLE ALARM WAS ACTIVATED, WHICH WARNED THE CONTACT THAT THE IGNITION KEY WAS NOT REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (JAKE SWEENEY MAZDA WEST IN CINCINNATI, OH) WAS NOTIFIED OF THE FAILURE, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS 53,000.
NHTSA ODI #11103017
80,000 miles · Jun 20, 2018
Electrical SystemExterior LightingUnknown Or Other
A FEW WEEKS AGO MY KEYLESS SYSTEM BEGAN MALFUNCTIONING. WHEN I PUSH THE CAR OFF BUTTON AND GO TO GET OUT OF CAR A WARNING BEEP GETS MY ATTENTION THAT THE DASH IS STILL ON. THE ONLY WAY I HAVE FOUND TO GET EVERYTHING TO SHUT OFF COMPLETELY IS TO RESTART THE CAR AND PUT IT IN REVERSE OR DRIVE AND I MAY HAVE TO DO THIS SEVERAL TIME…
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A FEW WEEKS AGO MY KEYLESS SYSTEM BEGAN MALFUNCTIONING. WHEN I PUSH THE CAR OFF BUTTON AND GO TO GET OUT OF CAR A WARNING BEEP GETS MY ATTENTION THAT THE DASH IS STILL ON. THE ONLY WAY I HAVE FOUND TO GET EVERYTHING TO SHUT OFF COMPLETELY IS TO RESTART THE CAR AND PUT IT IN REVERSE OR DRIVE AND I MAY HAVE TO DO THIS SEVERAL TIMES BEFORE EVERYTHING SHUTS DOWN.
NHTSA ODI #11102880
Mileage unknown · Jun 18, 2018
Electrical System
WHEN I TURN OFF THE CAR- IT SAYS - SHIFT TO P- IT IS ALREADY IN PARK AND THE VEHICLE WILL NOT TURN OFF- THE AUXILIARY STAYS ON- FIRST TIME THIS HAPPENED, I DIDN'T REALIZE IT AND CAME OUT TO A DEAD BATTERY. NOW IT HAPPENS ALL THE TIME AND I HAVE TO KEEP STARTING AND STOPPING THE CAR AND JIGGLING THE SHIFTER TO GET IT TO TURN OFF.…
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WHEN I TURN OFF THE CAR- IT SAYS - SHIFT TO P- IT IS ALREADY IN PARK AND THE VEHICLE WILL NOT TURN OFF- THE AUXILIARY STAYS ON- FIRST TIME THIS HAPPENED, I DIDN'T REALIZE IT AND CAME OUT TO A DEAD BATTERY. NOW IT HAPPENS ALL THE TIME AND I HAVE TO KEEP STARTING AND STOPPING THE CAR AND JIGGLING THE SHIFTER TO GET IT TO TURN OFF. GOOGLED THE ISSUE AND IT IS A DEFECTIVE SHIFTER SWITCH THAT MAZDA WILL NOT RECALL
NHTSA ODI #11102300
75,000 miles · Jun 8, 2018
Electrical System
VEHICLE WILL NOT TURN OFF COMPLETELY AS IT SHOULD. I AM THE FIRST OWNER AND PROBLEM HAS BEEN GOING ON FOR ABOUT A MONTH. ENGINE WILL SHUT OFF BUT ELECTRONICS INSIDE OF THE VEHICLE WILL STAY ON. I CHECKED ONLINE TO SEE WHAT IT COULD BE BUT THERE IS NO ANSWER VARIOUS OTHER OWNERS HAVE THE SAME ISSUE.
NHTSA ODI #11100584
60,000 miles · May 31, 2018
Electrical SystemEngine
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE FAILED TO TURN OFF WHEN THE KEYLESS IGNITION BUTTON WAS DEPRESSED. THE CONTACT STATED THAT THE BUTTON HAD TO BE DEPRESSED SEVERAL TIMES UNTIL THE ENGINE TURNED OFF. THE INSTRUMENT PANEL GAUGES WOULD STILL FUNCTION AND THE GREEN IGNITION LIGHT REMAINED ILL…
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TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE FAILED TO TURN OFF WHEN THE KEYLESS IGNITION BUTTON WAS DEPRESSED. THE CONTACT STATED THAT THE BUTTON HAD TO BE DEPRESSED SEVERAL TIMES UNTIL THE ENGINE TURNED OFF. THE INSTRUMENT PANEL GAUGES WOULD STILL FUNCTION AND THE GREEN IGNITION LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED AND WAS SCHEDULED FOR MAINTENANCE AT RAY BRANDT MAZDA (1884 WESTBANK EXPY, HARVEY, LA 70058, (504) 372-6131). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11099031
56,000 miles · May 30, 2018
Electrical System
THE CAR WILL NOT COMPLETELY SHUT OFF WHEN IT IS SET TO PARK AND THE PUSH BUTTON IS PUSHED FOR SHUT OFF.THE ELECTRICAL COMPONENTS STAY ON AND I HAVE TO MOVE THE SHIFTER TO DRIVE THEN PARK AGAIN ABOUT 5 TIMES BEFORE IT ACTUALLY SHUTS DOWN.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗