NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
22 reportsClear category filter62,000 miles · Aug 17, 2016
Air BagsElectrical SystemSeat Belts
JUST CALLED FORD MOTOR COMPANY AND THEY SAY THAT NHTSA, ISSUES THE RECALLS ,NOT FORD MOTOR COMPANY, WHY HAVEN;T YOU ISSUED ONE FOR THIS MODEL CAR? YOU WOULD THINK FORD WOULD BE CONCERNED ABOUT OUR SAFETY, THEY DON;T CARE AND NEITHER DOES NHTSA.....HOW MANY PEOPLE , INCLUDING CHILDREN MUST DIE BEFORE YOU ISSUE A SAFETY RECAL…
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JUST CALLED FORD MOTOR COMPANY AND THEY SAY THAT NHTSA, ISSUES THE RECALLS ,NOT FORD MOTOR COMPANY, WHY HAVEN;T YOU ISSUED ONE FOR THIS MODEL CAR? YOU WOULD THINK FORD WOULD BE CONCERNED ABOUT OUR SAFETY, THEY DON;T CARE AND NEITHER DOES NHTSA.....HOW MANY PEOPLE , INCLUDING CHILDREN MUST DIE BEFORE YOU ISSUE A SAFETY RECALL NOTICE? THATS WHY WE NEED A CHANGE IN OUR GOVERNMENT, AND VERY SOON...
NHTSA ODI #10896636
62,000 miles · Aug 17, 2016
Air BagsElectrical SystemSeat Belts
WE HAVE CONTACTED FORD MOTOR COMPANY AND THEY STILL REFUSE TO DO A RECALL ON OUR 2005-LINCOLN TOWN CAR.,WHY IS THIS NOT BEING FIXED? WE HAVE SPENT $1200 DOLLARS TO LOCATE THE PROBLEM AND HAVE ONE SEAT BELT REPLACED,AND AIRBAG INFLATOR. AFTER REPLACING ONE SIDE, THE OTHER SIDE NOW NEEDS REPLACING,WHICH THERE WAS NOT ANOTHER PAR…
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WE HAVE CONTACTED FORD MOTOR COMPANY AND THEY STILL REFUSE TO DO A RECALL ON OUR 2005-LINCOLN TOWN CAR.,WHY IS THIS NOT BEING FIXED? WE HAVE SPENT $1200 DOLLARS TO LOCATE THE PROBLEM AND HAVE ONE SEAT BELT REPLACED,AND AIRBAG INFLATOR. AFTER REPLACING ONE SIDE, THE OTHER SIDE NOW NEEDS REPLACING,WHICH THERE WAS NOT ANOTHER PART AVAILABLE. SO NOW IT'S ALL DISCONNECTED,AND ALL WE HAVE FOR SAFETY IS THE SEAT BELTS,WHICH FORD SAID THAT WOULD BE SAFE ENOUGH. I FIND THIS UNACCEPTABLE BY THIS COMPANY AND WILL NEVER BUY ANOTHER FORD PRODUCT... WHY HASN'T YOUR ORGANIZATION DONE SOMETHING TO SECURE OUR SAFETY? WE CAN'T EVEN TAKE THE GRAND-KIDS IN OUR CAR ,BECAUSE OF THIS SAFETY -HAZARD. WE HAVE FILLED A COMPLAINT WITH YOUR ORGANIZATION LAST YEAR,WHEN IS THIS GOING TO BE RECTIFIED ? PLEASE NOTIFY US AS TO WHAT YOU ARE GOING TO DO ABOUT THIS? HELP!
NHTSA ODI #10896617
77,000 miles · Jun 15, 2016
Air Bags
AIRBAG LIGHT ON DASH CAME ON WHILE DRIVING. SHOP ESTIMATE IS APPROXIMATELY $1300 TO REPLACE BOTH DRIVER AND PASSENGER SEAT BELT TENSIONERS. CAR HAS ONLY 77,000 MILES ON IT AND GARAGE KEPT SINCE HAVE HAD IT IN THE FAMILY FOR THE PAST 50,000 MILES.
NHTSA ODI #10874505
65,000 miles · Dec 8, 2014
Air BagsBack Over PreventionSeat Belts
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE DEALER STATED THAT BOTH FRONT SEAT BELT ASSEMBLY MODULES FAILED. IN ADDITION, THE CONTACT MENTIONED THAT THE BACK UP SENSORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FA…
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TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE DEALER STATED THAT BOTH FRONT SEAT BELT ASSEMBLY MODULES FAILED. IN ADDITION, THE CONTACT MENTIONED THAT THE BACK UP SENSORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 1/16/15*CN UPDATED 01/20/15*LJ UPDATED 06/4/2015 *JS UPDATED 9/8/2017*CN
NHTSA ODI #10662958
74,000 miles · Nov 29, 2014
Air BagsSeat Belts
AIR BAG WARNING LIGHT ILLUMINATED WHEN STARTING CAR. BOTH OUTBOARD FRONT SEAT BELTS MUST BE REPLACED DUE TO DEFECTIVE CONNECTORS. *TR
NHTSA ODI #10661248
190,000 miles · Jun 27, 2014
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE ROLLED INTO INCOMING TRAFFIC AS A RESULT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE HEAD INJURIES. THE CONTACT WAS TAKEN FROM THE SCENE MY P…
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TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE ROLLED INTO INCOMING TRAFFIC AS A RESULT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE HEAD INJURIES. THE CONTACT WAS TAKEN FROM THE SCENE MY PARAMEDICS. A POLICE REPORT WAS FILED. THE CONTACT WAS TREATED FOR BRAIN DAMAGE, INTERMITTENT AMNESIA AND WAS PARALYZED FROM THE WAIST DOWN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. UPDATED 09/05/14*LJ UPDATED 09/12/2014 *JS
NHTSA ODI #10606442
32,500 miles · Jun 17, 2014
Air BagsSeat Belts
VEHICLE DASHBOARD "AIR BAG" LIGHT CAME ON! TOOK TO LINCOLN DEALER WHO STATED IT LOOKED LIKED THE PASSENGER SEAT PRETENSIONER NEEDED TO BE REPLACED. STATED THAT MOST LIKELY THE DRIVER SIDE WOULD ALSO ULTIMATELY NEED REPLACEMENT AS WELL, AS IT IS A CONTINUAL AND ON-GOING PROBLEM! COST TO REPAIR ONE SIDE APPROX. $750.00 AFTER DIS…
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VEHICLE DASHBOARD "AIR BAG" LIGHT CAME ON! TOOK TO LINCOLN DEALER WHO STATED IT LOOKED LIKED THE PASSENGER SEAT PRETENSIONER NEEDED TO BE REPLACED. STATED THAT MOST LIKELY THE DRIVER SIDE WOULD ALSO ULTIMATELY NEED REPLACEMENT AS WELL, AS IT IS A CONTINUAL AND ON-GOING PROBLEM! COST TO REPAIR ONE SIDE APPROX. $750.00 AFTER DISCOUNT. THIS CAR HAS ALWAYS BEEN SERVICED BY LINCOLN, NEVER IN AN ACCIDENT, AND ONLY HAS 35,500 MILES ON IT. DEALER ALSO STATED, THAT IT IS A REAL SAFETY ISSUE AND IF NOT FIXED, AIR BAGS MIGHT NOT DEPLOY IF IN AN ACCIDENT. ALTHOUGH, I HAVE AN AFTER MARKET SERVICE WARRANTY - OEM BUMPER TO BUMPER CONTRACT, THEY REFUSE TO PAY FOR THE REPAIRS, STATING THAT "SAFETY ITEMS" ARE NOT COVERED? WITH FORD MOTORS KNOWING OF THE ON-GOING SAFETY PROBLEMS THIS ITEM SHOULD BE ON RECALL DUE TO OVERALL SAFETY CONCERNS WITH CARS ON THE ROAD, WHEREAS, CUSTOMERS CANNOT AFFORD TO FIX THEM, OR FAIL TO, AND LIVES ARE BEING LOST AS A RESULT! *TR
NHTSA ODI #10598753
47,504 miles · May 6, 2013
Air BagsSeat Belts
FEBRUARY 2013 AIR BAG LIGHT CAME ON TOOK TO DEALER AND DIAGNOSED PASSENGER SIDE SEAT BELT PRETENSIONER NEEDED REPLACED , REPAIR WAS MADE AT COST OVER 600.00, THEN AGAIN IN MAY 2013 AIR BAG LIGHT CAME ON, DEALER DIAGNOSED DRIVER SIDE SEAT BELT PRETENSIONER NEEDED REPLACED AT ANOTHER COST OF OVER 600.00. *TR
NHTSA ODI #10510791
34,900 miles · Jul 18, 2011
Air Bags
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE PASSENGER SIDE AIRBAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. A MECHANIC DIAGNOSED THAT THE AIRBAGS WOULD NEED TO BE REPAIRED. THE DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,900 AND THE CU…
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TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE PASSENGER SIDE AIRBAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. A MECHANIC DIAGNOSED THAT THE AIRBAGS WOULD NEED TO BE REPAIRED. THE DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,900 AND THE CURRENT MILEAGE WAS 35,000. UPDATED 09/14/11*LJ UPDATED 2/9/2012
NHTSA ODI #10413301
51,000 miles · Jul 18, 2010
Air Bags
2005 LINCOLN TOWN CAR AIR BAG LIGHT CAME ON AT NEARLY 51000 MILES. MECHANIC REPLACED CLOCK SPRING IN STEERING COLUMN ($250)--DID NOT FIX PROBLEM!! THEN INFORMED AN ADDITIONAL PROBLEM IN COLUMN. NEVER IN AN ACCIDENT AND MAINTAINED PROPERLY. HAVE WRITTEN FORD MOTOR TWICE SUGGESTING THEY SHOULD FIX THE PROBLEM, THAT IT MUST BE A FA…
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2005 LINCOLN TOWN CAR AIR BAG LIGHT CAME ON AT NEARLY 51000 MILES. MECHANIC REPLACED CLOCK SPRING IN STEERING COLUMN ($250)--DID NOT FIX PROBLEM!! THEN INFORMED AN ADDITIONAL PROBLEM IN COLUMN. NEVER IN AN ACCIDENT AND MAINTAINED PROPERLY. HAVE WRITTEN FORD MOTOR TWICE SUGGESTING THEY SHOULD FIX THE PROBLEM, THAT IT MUST BE A FACTORY DEFECT. THEY DID NOT HAVE THE DECENCY TO RESPOND!!!!! *TR
NHTSA ODI #10343885
Official recalls
3Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Nov 9, 2005
ON CERTAIN PASSENGER VEHICLES, THE BATTERY CABLE INCLUDES A FUSIBLE LINK THAT MAY CONTACT AND SUBSEQUENTLY CHAFE ON A #2 CROSS MEMBER ATTACHING BOLT.
Consequence & remedy
Consequence: THIS CONDITION MAY RESULT IN HEAT DAMAGE AND COULD LEAD TO A FIRE.
Remedy: DEALERS WILL INSPECT THE FUSIBLE LINK AND POSITION IT AWAY FROM THE CROSS MEMBER BOLT. IF THE FUSIBLE LINK HAS ALREADY CHAFED AND COPPER WIRES HAVE BEEN EXPOSED, THE FUSIBLE LINK WILL BE REPLACED. THE RECALL BEGAN ON NOVEMBER 18, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673, OR LINCOLN/MERCURY AT 1-800-521-4140.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗