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1996 Lincoln Town Car

Owner reports · Recalls · Investigations

More warning signs than most Town Car years

Owner complaints for the 1996 Lincoln Town Car are substantially higher than the model-year median of 86.5.

About this comparison →

When problems were reported

Mileage at the reported incident

109 reports with mileage · 150 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine And Engine Cooling. Review the 90 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports11 fire reports7 injury reports

Suspension complaints

25 reports
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45,000 miles · May 17, 2016
Suspension

TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO VIBRATE AND AN UNKNOWN CLICKING SOUND WAS HEARD FROM THE PASSENGER SIDE WHEEL WHEN MAKING A TURN. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINTS FAILED AND …

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TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO VIBRATE AND AN UNKNOWN CLICKING SOUND WAS HEARD FROM THE PASSENGER SIDE WHEEL WHEN MAKING A TURN. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98V322000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

NHTSA ODI #10865364

92,000 miles · Dec 23, 2010
Suspension

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR WITH 92000 MILES. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL HE HEARD A CLANKING NOISE. THE CONTACT STATED THAT RECALL 98V322000, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WAS THE CAUSE OF FAILURE. THE MANUFACTURER WAS CALLED BUT THEY COULD NOT FIND ANY RECORD OF THE V…

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TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR WITH 92000 MILES. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL HE HEARD A CLANKING NOISE. THE CONTACT STATED THAT RECALL 98V322000, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WAS THE CAUSE OF FAILURE. THE MANUFACTURER WAS CALLED BUT THEY COULD NOT FIND ANY RECORD OF THE VEHICLE BEING REPAIRED OR INCLUDED IN THE RECALL.

NHTSA ODI #10372262

92,551 miles · Jul 13, 2010
StructureSuspension

WHILE DRIVING MY 1996 SIGNATURE SERIES TOWN CAR ABOUT 25 MIS/HR IN RESIDENTIAL AREA THE RIGHT FRONT BALL JOINT SUSPENSION COLLAPSED & "ROLLED" UNDER THE CAR FRAME. THE SLOW SPEED ENABLED THE CAR TO BE STOPPED WITHIN FEET. DRIVER & A PASSENGER UNHURT. CAR TOWED TO AAA CERTIFIED GARAGE THAT HAD BEEN USED FOR OVER 25 YEARS. SUSPENS…

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WHILE DRIVING MY 1996 SIGNATURE SERIES TOWN CAR ABOUT 25 MIS/HR IN RESIDENTIAL AREA THE RIGHT FRONT BALL JOINT SUSPENSION COLLAPSED & "ROLLED" UNDER THE CAR FRAME. THE SLOW SPEED ENABLED THE CAR TO BE STOPPED WITHIN FEET. DRIVER & A PASSENGER UNHURT. CAR TOWED TO AAA CERTIFIED GARAGE THAT HAD BEEN USED FOR OVER 25 YEARS. SUSPENSION REPLACED AS WAS THE LEFT ONE THAT MECHANIC DEEMED READY TO ALSO COLLAPSE. RESIDENT MUNICIPALITY LITERALLY SURROUNDED BY EXPRESSWAYS WHOSE SPEED LIMIT IS 65 MIS/HR. DEATHS AND OR SEVERE INJURIES WOULD MOST CERTAINLY HAVE RESULTED HAD COLLAPSE OCCURRED WHILE DRIVING AT ALLOWED SPEED LIMIT AS THIS DRIVER DOES. THE CAR HAD 92551 CAREFULLY DRIVEN MILES ON IT. CAR ALWAYS GARAGED AND METICULOUSLY MAINTAINED BY OWNER, DEALER AND THE MECHANIC USED . WORSE THAT DID HAPPEN WAS THE ALMOST $500 BILL & BEING LATE FOR AN ANNUAL CONFERENCE BEING HELD AT NEARBY UNIVERSITY. *TR

NHTSA ODI #10342999

72,000 miles · Dec 29, 2009
SteeringSuspension

I OWN A 1996 LINCOLN TOWN CAR WITH APPROXIMATELY 73,000 MILES ON THE ODOMETER. RECENTLY, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE FRONT END WOBBLING. I TOOK THE CAR TO SEARS AUTOMOTIVE AND DISCOVERED THAT THE LOWER BALL JOINT ARE DEFECTIVE AND CONTROL ARMS. THE PROBLEM MATCHES EXACTLY YOUR RECALL BELOW: NHTSA CAMPAIGN I…

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I OWN A 1996 LINCOLN TOWN CAR WITH APPROXIMATELY 73,000 MILES ON THE ODOMETER. RECENTLY, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE FRONT END WOBBLING. I TOOK THE CAR TO SEARS AUTOMOTIVE AND DISCOVERED THAT THE LOWER BALL JOINT ARE DEFECTIVE AND CONTROL ARMS. THE PROBLEM MATCHES EXACTLY YOUR RECALL BELOW: NHTSA CAMPAIGN ID NUMBER: 98V322000 SUMMARY: VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND. CONSEQUENCE: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2). NOTES: OWNER NOTIFICATION IS EXPECTED TO BEGIN JANUARY 18, 1999. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236). WE NEVER RECEIVE NOTICE OF ANY RECALL. HOWEVER, WHEN I ATTEMPTED TO CALL FORD CUSTOMER SERVICE THEY COULD NOT FIND THIS RECALL OR MY VIN. THEREFORE, I AM RESPECTFULLY REQUESTING THAT YOU ADD OUR VEHICLE VIN TO THIS RECALL FOR REPAIR. *TR

NHTSA ODI #10297401

164,183 miles · Jan 22, 2009
Suspension

LOWER BALL JOINT ON THE RT. SIDE & LT. SIDE FAIL WHILE DRIVING DOWN THE ROAD, DROPPING CAR TO THE GROUND . TOWED TO FORDS REPAIR SHOP AND HAD BOTH REPLACED. LAST FALL THE RT. ONE BROKE AND WAS REPLACED. KNOW THE LT. ONE. *TR

NHTSA ODI #10256041

135,000 miles · Apr 13, 2006
Suspension

DT*: THE CONTACT STATED THE RIGHT LOWER BALL JOINT FELL OUT WHILE DRIVING 10 MPH CAUSING THE STEERING TO FAIL. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE CONTACT REPORTS HAVING NO PROBLEMS WITH THE STEERING PRIOR TO THE INCIDENT. THERE IS AN NHTSA RECALL, # 98V322000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL J…

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DT*: THE CONTACT STATED THE RIGHT LOWER BALL JOINT FELL OUT WHILE DRIVING 10 MPH CAUSING THE STEERING TO FAIL. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE CONTACT REPORTS HAVING NO PROBLEMS WITH THE STEERING PRIOR TO THE INCIDENT. THERE IS AN NHTSA RECALL, # 98V322000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA ODI #10155317

Mileage unknown · Apr 12, 2005
Electrical SystemSteeringSuspensionCrash

1996 LINCOLN TOWN CAR STEERING WENT OUT CAUSING CONSUMER TO RUN INTO A FENCE.*MR THE STEERING WHEEL WOULD TURN LEFT AND RIGHT BUT THE WHEEL DID NOT RESPOND. REAR AIR SPRING WERE REPLACED DUE TO EXCESSIVE CRACKING. THE VEHICLE STEERING A SUSPENSION PERFORMED POORLY. THE DEALER REPLACED THE UPPER AND LOWER BALL JOINTS AND THE …

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1996 LINCOLN TOWN CAR STEERING WENT OUT CAUSING CONSUMER TO RUN INTO A FENCE.*MR THE STEERING WHEEL WOULD TURN LEFT AND RIGHT BUT THE WHEEL DID NOT RESPOND. REAR AIR SPRING WERE REPLACED DUE TO EXCESSIVE CRACKING. THE VEHICLE STEERING A SUSPENSION PERFORMED POORLY. THE DEALER REPLACED THE UPPER AND LOWER BALL JOINTS AND THE INNER AND OUTER TIE RODS. THE RIGHT FRONT WINDOW REGULATOR BROKE. THE INTERIOR LIGHT ON THE LEFT SIDE OF THE VEHICLE DID NOT WORK. *NM

NHTSA ODI #10117861

Mileage unknown · Jan 31, 2005
SteeringSuspension

THE TIE ROD FAILED AGAIN AFTER TWO PREVIOUS REPLACEMENTS. ALSO, THE BALL JOINTS WERE REPLACED TWICE. WHILE GOING OVER A SPEED BUMP, ONE COULD HEAR THE TIE ROD TOUCHING THE GROUND. *AK

NHTSA ODI #10109287

Mileage unknown · Jan 18, 2005
SteeringSuspension

1996 LINCOLN TOWN CAR DEVELOPED PROBLEMS WITH THE SUSPENSION.***NO ANSWER REQUIRED***. *MR WHILE DRIVING THE VEHICLE MOVES FROM SIDE TO SIDE WHICH MAKES IT DIFFICULT TO CONTROL THE VEHICLE. THE VEHICLE'S SUSPENSION HAD BEEN ADJUSTED BUT THE PROBLEM STILL EXIST. THE VEHICLE ALSO HAS A STEERING PROBLEM. *NM

NHTSA ODI #10128039

105,000 miles · Oct 7, 2004
SteeringSuspension

BALL JOINTS CORRODED, RESULTING IN ABNORMAL WEAR. BECAUSE OF THE DEFECT DESCRIBED IN THE STEERING LINKAGE:ARM:PITMAN RECALL 96V135000, BUT THIS VEHICLE WAS NOT COVERED DUE TO VIN. THE BALLM JOINTS WERE REPLACED BY THE DEALERSHIP.*AK

NHTSA ODI #10095384

Official recalls

8

07V336000 · Vehicle Speed Control

Aug 3, 2007

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence & remedy

Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

01V318000 · Air Bags:frontal:driver Side:inflator Module

Oct 3, 2001

EQUIPMENT DESCRIPTION: PASSENGER VEHICLES THAT HAVE HAD THE DRIVER'S AIR BAG MODULE REPLACED AFTER APRIL 5, 2000. THE REPLACEMENT DRIVER'S AIR BAG MODULE INFLATOR MAY HAVE INSUFFICIENT WELDS THAT COULD PREVENT PROPER INFLATION OF THE AIR BAG.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIR BAG MAY NOT PROPERLY DEPLOY WHICH COULD POTENTIALLY RESULT IN LESS THAN THE INTENDED LEVEL OF OCCUPANT PROTECTION.

Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER'S AIR BAG MODULE. OWNER NOTIFICATION BEGAN OCTOBER 5, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

00V157001 · Seat Belts:front:anchorage

Jun 12, 2000

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Consequence & remedy

Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

00V157002 · Seat Belts:front:anchorage

Jun 12, 2000

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Consequence & remedy

Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

98V322000 · Suspension:front:control Arm:lower Ball Joint

Dec 16, 1998

VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.

Consequence & remedy

Consequence: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

96V135000 · Steering:linkages

Jul 18, 1996

THE PITMAN ARMS WERE NOT FULLY LUBRICATED AT THE ASSEMBLY PLANT. THE "BALL JOINT" AT THE OUTER END OF THE PITMAN ARM CAN BECOME CONTAMINATED AND CORRODE.

Consequence & remedy

Consequence: SUCH CORROSION CAN RESULT IN ABNORMAL WEAR OF THE JOINT, RESULTING IN SEPARATION OF THE JOINT. LOSS OF STEERING CONTROL CAN OCCUR INCREASING THE RISK OF A VEHICLE ACCIDENT.

Remedy: DEALERS WILL INSPECT THE VEHICLES AND IF THE JOINT IS FOUND TO HAVE SIGNIFICANT WEAR, THE ARM WILL BE REPLACED. THOSE PITMAN ARMS NOT REPLACED WILL HAVE THE "BALL JOINT" FULLY GREASED.

96V109000 · Seat Belts:rear/other

Jun 24, 1996

THE ELR/ALR FEATURE IS USED TO ACCOMMODATE CHILD RESTRAINTS. WHEN SERVICING THE REAR BELT ASSEMBLIES, WRONG PARTS COULD HAVE BEEN USED WHICH DO NOT CONTAIN THE AUTOMATIC LOCKING FEATURE.

Consequence & remedy

Consequence: IN THE EVENT OF AN ACCIDENT, THE SEAT BELT ASSEMBLIES MAY NOT PROPERLY SECURE THE CHILD RESTRAINT INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL REPLACE THE REAR BELT ASSEMBLIES WITH THE APPROPRIATE DESIGN RETRACTOR AND TONGUE ASSEMBLIES.

96V070000 · Latches/locks/linkages:doors:latch

Apr 22, 1996

WHEN IN THE SECONDARY LATCHED POSITION, THE DRIVER DOOR LATCHES MAY OPEN WHEN SUBJECTED TO TRANSVERSE LOADS LESS THAN THAT SPECIFIED IN FMVSS NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."

Consequence & remedy

Consequence: THE DRIVER'S DOOR, WHEN CLOSED ONLY TO THE SECONDARY LATCHED POSITION, MAY NOT SUSTAIN A 1,000 POUND TRANSVERSE LOAD.

Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER DOOR LATCH.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EA03012 · Rear Brake Line Failure

Opened Jul 25, 2003 · Closed Apr 11, 2005

Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Additional source detail variants (3)

Service Brakes, Hydraulic:fluid

IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Service Brakes, Hydraulic

IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAILURES IN THIS POPULATION THAN IN OTHER SUBJECT VEHICLES AND PEER MID-SIZED PASSENGER CARS THAT WERE EVALUATED DURING THE INVESTIGATION.VEHICLES INVOLVED IN FORD?S PROGRAM WILL HAVE THE REAR BRAKE LINES INSPECTED FOR CONTACT WITH THE FLOOR PAN STIFFING RIB.IF THERE IS CONTACT, BUT NO ABRASION OR LEAKAGE, THE BRAKE LINES WILL BE REPOSITIONED.IF THERE IS ABRASION OR A LEAK IS EVIDENT THE BRAKE LINE WILL BE REPAIRED.IF NECESSARY, BOTH OF THE REAR BRAKE LINES WILL BE REPLACED. THOUGH FORD DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE BECAUSE THE INSUFFICIENT CLEARANCE IN THE ROUTING OF THOSE BRAKE LINES MAY RESULT IN LEAKS IN THOSE LINES THAT MAY RESULT IN INCREASED STOPPING DISTANCES.ODI IS DESIGNATING THE CAMPAIGN A SAFETY RECALL (NHTSA RECALL NO. 05V-086).BECAUSE OF THE LOW RATES OF BRAKE LINE FAILURES IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

RQ03004 · Rear Brake Line Failure

Opened Mar 11, 2003 · Closed Jul 25, 2003

Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.

Additional source detail variants (4)

Service Brakes, Hydraulic:fluid

ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.

Service Brakes, Hydraulic

ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.

Service Brakes, Hydraulic:foundation Components

ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.

Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER EVALUATE THE FREQUENCY, SCOPE, AND CAUSAL FACTORS RELATED TO REAR BRAKE LINE FAILURES IN THE SUBJECT VEHICLE POPULATION.

RQ03002 · Ball Joint Separation

Opened Jan 3, 2003 · Closed Jun 3, 2003

Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint

SEE ATTACHED REPORT.

EA02025 · Speed Control Deactivation Switch Fires

Opened Sep 6, 2002 · Closed Jun 30, 2004

Status: closed (inferred from source dates) · Engine And Engine Cooling

BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

DP02007 · FUEL-FED Fires

Opened Aug 22, 2002 · Closed Dec 4, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES IN THE SUBJECT VEHICLES IS SET OUT IN THE CLOSING REPORT FOR SQ 01-014 AND THAT REPORT IS IN THE DOCKET FOR THIS PETITION.AFTER REVIEWING THE PETITION AND ITS SUPPORTING MATERIALS, AS WELL AS INFORMATION FURNISHED BY FORD AND GM, AND INFORMATION WITHIN THE AGENCY'S POSSESSION FROM PREVIOUS INVESTIGATIONS AND OTHER RELATED ACTIONS,NHTSA HAS CONCLUDED THAT FUTHER INVESTIGATION CONCERNING POST-CRASH FIRES IN THE SUBJECT VEHICLES IS NOT LIKELY TO LEAD TO A DECISION THAT THE VEHICLES CONTAIN A SAFETY DEFECT.

SQ01014 · Post Rear End Collision Fires

Opened Nov 27, 2001 · Closed Oct 3, 2002

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage

There is no summary currently available