2010 Lincoln Mkx

FOR THE PAST 5 YEARS, MY DRIVER'S SEAT HAS MADE A METAL ON METAL LOUD SLIPPING NOISE WHEN MAKING TURNS AND BRAKING. THE DEALER ADVISED ME (OUT OF WARRANTY) THAT IT WAS A BROKEN SEAT TRACK AND IS COMMON OCCURRENCE. I LIVED WITH THE ANNOYANCE, BUT IT HAS RECENTLY TURNED MUCH WORSE ALLOWING THE SEAT TO MOVE A GREATER DISTANCE AND MORE FREQUENT. I AM AFRAID THE SEAT WILL COME APART OR NOT WITHHOLD IN AN ACCIDENT. MANY FORUMS IDENTIFY THIS ISSUE AMONGST MANY FORD AND LINCOLNS.

THE DRIVERS AND PASSENGER SEATS TILT BACKWARDS DURING ACCELERATION (USUALLY HARD START). THE SEATS WOULD ALSO TILT FORWARD ON HARD BRAKING. AFTER SOME RESEARCH ONLINE, I FOUND A LOT OF FORD AND LINCOLN OWNERS COMPLAINING ABOUT THE ISSUE ON BOTH LOW AND HIGH MILEAGE CARS. IT SEEMS TO BE A COMMON PROBLEM ON ALL LINCON MKX AND FORD EDGE. IT SEEMS FROM THE COMMENTS ON VARIOUS ONLINE FORUMS THE PROBLEM IS MORE COMMON IN CARS WITH POWER SEATS. I AM AFRAID THAT WITH THE "PLAY" IN THE SEAT TRACKS, THE CAR WOULD BECOME UNSAFE DURING AN ACCIDENT. IT SEEMS SOME FORD DEALERSHIP ARE AWARE OF THIS ISSUE ALREADY AND CONSIDER IT "NORMAL" BEHAVIOR, SOME ARE FIXING IT UNDER WARRANTY. OWNERS WITH NO WARRANTY ARE EXPOSED TO POTENTIALLY DANGEROUS DEFECT OF THE VEHICLE.

UPON MORNING START UP, THERE IS A HIGH PITCH WHISTLING SOUND WHICH LASTS APX THE FIRST 15 MINUTES OF DRIVING TIME.IT CAN BE HEARD INSIDE & OUTSIDE THE CAR & WITH THE RADIO ON OR OFF.I HAVE COMPLAINED SINCE ABOUT FEB 2014 ABOUT THIS SOUND WHILE THE CAR WAS STILL UNDER ITS BUMPER TO BUMPER WARRANTY.I REQUESTED EACH TIME THAT THE DEALERSHIP HAVE A FEMALE LISTEN FOR THE NOISE AND THEY DID NOT DO THAT.IT IS A KNOWN FACT THAN MEN LOSE THEIR HEARING IN THE HIGH FREQUENCIES THE DEALERSHIP PERFORMING MY INITIAL MAINTENANCE DID NOT NOTE THIS ISSUE ON THE REPAIR ORDER, ALTHOUGH I REPORTED IT TO THEM SEVERAL TIMES.THE SECOND DEALERSHIP HAD A FEMALE EMPLOYEE LISTEN FOR IT; SHE WAS ABLE TO HEAR AND POINT OUT THE SOUND TO THE SERVICE ADVISOR WHO THEN DID HEAR THE SOUND.THEY ARE NOT CERTAIN, BUT BELIEVE THAT THE SOUND IS COMING FROM THE FUEL PUMP INSIDE THE FUEL TANK. SINCE THIS IS NOT LOOKED UPON AS A FAILURE, ONLY A NUISANCE, I AM TOLD IT IS NOT COVERED BY MY EXTENDED WARRANTY AND FRANKLY, I FEEL IT SHOULD HAVE BEEN RESOLVED UNDER MY BUMPER TO BUMPER WARRANTY! I FOUND THIS EXACT COMPLAINT IN TWO YOU TUBE VIDEO RE: 2008 FORD EDGE HTTPS://WWW.YOUTUBE.COM/WATCH?V=ROCO7_TGJHG AND HTTPS://WWW.YOUTUBE.COM/WATCH?V=HQCUNSY1ENC .ACCORDING THE TO PERSON WHO POSTED THESE 2 VIDEOS, HIS DEALERSHIP COULD NOT IDENTIFY/FIX THE PROBLEM, SO HE SOLD HIS 2008 FORD EDGE. IN MY OPINION, THIS IS NOT A "NORMAL" OR ACCEPTABLE SOUND TO LISTEN TO EACH MORNING AT START UP. I FEEL THIS SOUND IS ACTUALLY DAMAGING MY HEARING SINCE I AM EXPOSED TO IT FOR SO LONG EACH DAY. CONTINUAL SOUNDS LIKE THIS ARE NOT HEALTHY FOR THE EARS! SINCE IT IS AGAINST THE LAW, I CANNOT DRIVE WITH EARPLUGS TO MINIMIZE THE DAMAGE TO MY HEARING. THIS IS THE 3RD ISSUE I AM REPORTING REGARDING THIS VEHICLE. THE OTHER TWO REGARD THE EMERGENCY BRAKE AND THE DRIVER'S SEAT INTERMITTENTLY ROCKING WHILE DRIVING. *TR

I AM NOT SURE IF THIS IS THE RIGHT PLACE TO PRESENT THIS ISSUE, BUT WILL EXPLAIN MY CONCERN HERE. I HAVE AN ISSUE WITH THE LOCATION OF THE DRIVER'S SEAT LOCATION IN MY LINCOLN MKX. I AM 6'2" TALL AND HAVE LONG LEGS. I HAVE HAD A KNEE REPLACEMENT WHICH LEFT ME WITH REDUCED RANGE OF MOTION IN MY LEG. MY ISSUE IS THAT I CANNOT STRAIGHTEN MY LEG OUT ENOUGH TO BE COMFORTABLE WHILE DRIVING DUE TO THE LIMITED REARWARD MOTION OF THE SEAT. IN SPEAKING WITH THE SERVICE MANAGER AT THE DEALER WHERE I PURCHASED THE VEHICLE, HE SUGGESTED THAT I CONTACT FORD/LINCOLN DIRECTLY. IN DOING SO, THEY ADVISED THAT CONTACT YOU PEOPLE AT THIS E-MAIL ADDRESS. IT IS MY INTENTION TO POINT OUT THIS MATTER TO YOU AND SEEK SOME ADVICE AND DIRECTION. MY PROPOSAL IS TO RAISE THE SEAT HEIGHT APPROXIMATELY 3" AND ADD A PIECE OF FLAT METAL UNDER THE SEAT TRACK WHICH COULD BE REDRILLED TO ALLOW THE SEAT TO MOVE REARWARD APPROXIMATELY 3+". THESE MODIFICATIONS WOULD USE THE SAME HOLES IN THE SEAT TRACK AND THE ATTACHMENT LOCATIONS IN THE FLOOR THAT EXIST NOW. ANY REPLACEMENT BOLTS THAT WOULD BE USED WOULD OF EQUAL GRADE OF THE ORIGINAL BOLTS. THIS MODIFICATION WOULD ALLOW ME TO SIT HIGHER AND FURTHER BACK FROM THE BRAKE AND GAS PEDALS WHILE ALLOWING MY LEG TO BE STRAIGHTER, THEREFORE MORE COMFORTABLE. I HAVE SEEN THIS TYPE OF MODIFICATION DONE ON OTHER VEHICLES AND IT WORKS. IF DONE PROPERLY IT WOULD NOT ALTER THE LEVEL OF SAFETY IN THE VEHICLE. AT THIS POINT FORD/LINCOLN WILL NOT SUPPORT THIS MODIFICATION WITHOUT MY PRESENTING THE IDEA TO YOU PEOPLE FOR YOUR SUPPORT ON THE MODIFICATION. IF YOU COULD REVIEW THIS REQUEST AND ADVISE ME ON THIS MATTER BY RETURN E-MAIL, I WOULD APPRECIATE IT. *TR