2002 Lincoln Ls

TL*THE CONTACT OWNS A 2002 LINCOLN LS. WHILE DRIVING 10 MPH, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE PASSENGER SIDE FRONT WHEEL. THE FAILURE OCCURS DURING BOTH LOW AND HIGH SPEEDS. FIRESTONE CHECKED THE TIRES AND STATED THAT THE CONTROL ARM BALL JOINTS NEEDED TO BE REPLACED. THROUGH RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH THE FAILURES WERE IDENTICAL. THE CONTACT STATED THAT THE COIL PACK WAS ALSO EXPERIENCING FAILURE. WHENEVER HE ATTEMPTED TO ACCELERATE, THE VEHICLE FEELS AS IF IT WILL SHUT OFF. THE FAILURE ALSO OCCURS WHILE THE VEHICLE IS IDLING. HE BELIEVES THAT BOTH ISSUES ARE MANUFACTURER DEFECTS. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 161,000.

ON 12/19/08 APPROX., 1630 P.M., AS WE WERE DRIVING THE 2002 LINCOLN LS CAR, IT WAS TREMENDOUSLY SHAKING AS IF IT WAS GOING TO FALL APART AND/OR THE TIRES HAD GONE FLAT. WE PULLED OVER AND CHECKED THE TIRES FOR FLATS AND THERE WERE NONE. WE THEN PHONED THE DEALERSHIP TO REPORT THIS NEW PROBLEM AS WE INFORMED THEM THAT WE WERE EXPERIENCING PROBLEM AFTER PROBLEM . THE CHECK ENGINE LIGHT HAD COME BACK ON THE SAME DAY WE'D PICKED IT UP FOR THAT REPAIR AND REMAINED ON, ALONG W/NEW ISSUES. WE WERE TOLD WE COULD BRING THE CAR INTO THE DEALERSHIP ON TUESDAY, 12/23/08. ON 12/22/08 AT APPROX., 0540 A.M., AS I WAS DRIVING THE VEHICLE ON FWY 99, THE CAR BEGAN TREMBLING ONCE AGAIN. I HEARD AN OVERWHELMING LOUD BANG AND THE VEHICLE COMPLETELY LOST CONTROL. I SWERVED HEADING IN THE NE DIRECTION, AND HIT A SEMI-TRUCK WHICH WAS DRIVING UP ALONGSIDE OF MY VEHICLE. AFTER HITTING INTO THE SIDE OF THE SEMI-TRUCK, THE VEHICLE TURNED FACING S IN THE MIDDLE OF THE FREEWAY FACING HEAVY ON-COMING TRAFFIC. THE SEMI-TRUCK HIT MY DRIVER'S LEFT DOOR WHICH KNOCKED MY VEHICLE OFF THE FREEWAY ONTO THE MEDIAN. AS I ATTEMPTED TO DRIVE FURTHER INTO THE MEDIAN FOR SAFETY FROM ON-COMING TRAFFIC, THE CAR WOULD NOT MOVE IN THE SLIGHTEST. AFTER TWO STRANGERS RAN TO MY VEHICLE PRIED THE DRIVER'S DOOR OPEN AND THEY PHYSICALLY ASSISTED ME OUT OF THE VEHICLE, I DISCOVERED THE ENTIRE BACK LEFT TIRE, RIM AND ALL HAD FALLEN OFF. THIS INCLUDED THE STUDS WHICH THE TIRE SITS UPON AND IS FASTENED THROUGH. AFTER TOWING THE VEHICLE TO A TOW YARD UTILIZING MY AAA ROADSIDE ASSISTANCE, I PHONED THE DEALERSHIP AND INFORMED THEM OF WHAT HAD OCCURRED. I INFORMED THEM THAT VEHICLE WAS HAZARDOUS AND ALMOST KILLED ME. I WAS TOLD NOT TO WORRY ABOUT IT AND THEY WOULD PHONE THE TOW YARD AND RETRIEVE THE VEHICLE THAT DAY. THE CAR REMAINS AT THE SAME TOW YARD TO THIS DATE, AND ON SATURDAY, 1/3/09, I PHONED THE DEALERSHIP AND SPOKE TO THE REPAIR GUY, HE THEN INFORMED MYSELF THEY WERE NOT WILLING TO TAKE RESPONSIBILITY. *TR

I AM CONCERNED THAT THERE WAS A RECALL ON THE 2003 FORD THUNDERBIRD AS WELL AS "SOME LINCOLNS" FOR VALVE COVER LEAKING OIL INTO THE SPARK PLUGS. THIS CAUSES THE VEHICLE TO BURN OIL AND FILL THE CABIN WITH BAD GASES. IT REQUIRES A CONSUMER TO SPEND APPR. $700.00 TO FIX; REPLACING THE VALVE COVER GASKET AND PROBABLY NEEDING THE SPARK PLUGS THAT ARE FILLED WITH AND BURNING OIL REPLACED ON TOP OF THIS COST. THE 2002 LINCOLN LS HAS THIS EXACT SAME PROBLEM, MADE AT THE SAME ASSEMBLY PLANT WITH THE SAME PARTS THE YEAR PRIOR TO THE RECALL BUT I WAS TOLD BY FORD CUSTOMER RELATIONS THAT NOT ENOUGH PEOPLE COMPLAINED TO INCLUDE THIS PARTICULAR VEHICLE. THE CURRENT RECALL/ "CUSTOMER SATISFACTION PROGRAM" THROUGH FORD MOTOR IS: 07M07 AND IT REQUIRES FORD TO FIX THE PROBLEM 10 YEARS OR UP TO 100K MILES. IT IS DISAPPOINTING TO LEAVE THIS BURDEN ON CUSTOMERS WHO TAKE CARE OF THEIR VEHICLES AND COME TO FIND OUT THAT THERE IS A KNOWN DEFECT. *TR

THE LUG NUTS ON MY 2002 LINCOLN LS HAVE SWELLED ON THE LUG POSTS AND MAKE IT ALMOST IMPOSSIBLE TO REMOVE. THE CAR WENT INTO SERVICE AND I WAS PHONED AND INFORMED BY THE LINCOLN DEALERSHIP THAT NEW LUG NUTS COST $100 FOR THE CAR. FORD & LINCOLN KNOW OF THIS PROBLEM BUT REFUSE TO CORRECT THE PROBLEM. IS THERE ANY RECOURSE THROUGH YOUR ORGANIZATION. *TR

THIS HAS BEEN A CONTINUING SAGA. STARTED APPROXIMATELY DATE BELOW BUT ONGOING AND MORE BEING ADDED. HAVE HAD TO REPLACE ALL WINDOW ASSEMBLIES DUE TO COMPLETE FAILURE WHERE GLASS FELL WITHOUT WARNING. DRIVERS FRONT BALL JOINT, CLOCK SPRING ( NO HORN, RADIO, CRUISE CONTROL OR AIR BAG) PROBLEMS WITH AIR CONDITIONING. TRUNK LINING CONTINUALLY COMING DOWN, PAINT CLEAR COAT, SPLOTCHES, LOOKS TERRIBLE. *TR

FAULTY WINDOW REGULATORS IN A 2002 LINCOLN LS - WHILE DRIVING THE DRIVERS WINDOW AND RIGHT REAR WINDOW GLASS SUDDENLY SLAMMED DOWN INSIDE THE DOORS WITH NO WARNING WITHIN SEVERAL DAYS OF EACH OTHER. MY CAR HAS 46,000 MILES. THIS SHOULD NOT BE HAPPENING AND COULD BE A SERIOUS SAFETY ISSUE. THE PROBLEM IS WIDE SPREAD IN THE LINCOLN - DO A GOOGLE SEARCH FOR FAULTY WINDOW REGULATORS IN A LINCOLN LS - YOU WILL NOT BELIEVE HOW COMMON A PROBLEM THIS IS. THERE IS A TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM - FORD KNOWS IT. I HAD BOTH WINDOWS REPAIRED AT A COST OF 436.36 - FORD AGREED TO PAY 210.00 OF THE BILL ........ THIS SHOULD BE A RECALL - WINDOWS ARE NOT SUDDENLY SUPPOSED TO DISAPPEAR. *TR

PURCHASED 2002 LINCOLN LS WITH THE V8 MOTOR AND GOT EXTENDED WARRANTY FROM MEPCO " VCS PREMIER" ULTIMATE WARRANT CORP. FOR PAST 2-3 YEARS THIS CAR HAS BEEN IN SHOP OVER 6 TIMES; 3 TIMES FOR OVERHEATING. FIRST 2 TIMES OF OVERHEATING THEY STATED THE FAN CLUTCH WAS BAD AND REPLACED IT AND IT SEEMED TO NOT RUN HOT AS OFTEN BUT STILL HAD SYMPTOMS.. NOW WE ARE WAITING TO FIND OUT WHAT THE NEW PROBLEM IS; IN THE MEANTIME THE WARRANTY IS ABOUT TO EXPIRE AND I FEEL I HAVE A LEMON CAR AND THE WARRANTY HAS YET PAID ME BACK FOR PAST FEW REPAIRS TO THIS CAR OWING US 726.17 AND IF THEY DON'T FIX THE PROBLEM I AM GOING TO END UP WITH A CAR NOTE IN REPAIRS ON THIS CAR SOON... *TR

TL*THE CONTACT OWNS A 2002 LINCOLN LS. WHILE DRIVING 60 MPH, THE CONTACTS WIFE HEARD A WHINING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE MECHANIC STATED THAT LOWER BALL JOINT WAS NOT MANUFACTURER WITH A SAFETY PIN IN THE LOCK NUT. IN ADDITION, THEY FELT THIS COULD HAVE CAUSED THE TIRE TO DISENGAGE. AS OF MAY 29, 2008, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 137,000

TL*THE CONTACT OWNS A 2002 LINCOLN LS. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR LIGHT FLASHED 6 TO 7 TIMES BEFORE REMAINING ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, THE AIR BAG LIGHT DID NOT IMMEDIATELY ILLUMINATE. AFTER A SHORT PERIOD OF DRIVING, THE INDICATOR LIGHT BEGINS TO FLASH AGAIN AND EVENTUALLY REMAINS ILLUMINATED. THE VEHICLE HAS BEEN DIAGNOSED TWICE BY THE DEALER, BUT THE FAILURES PERSIST. THE CURRENT MILEAGE WAS 51,285 AND FAILURE MILEAGE WAS 50,958.