NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
121 reports95,000 miles · Feb 14, 2010
SteeringSuspension
WHILE DRIVING THE LOWER BALL JOINT FELL APART. NO INJURY RESULTED DUE TO A LOW SPEED. AFTER TALKING TO A TECHNICIAN AT THE LOCAL LINCOLN DEALER I FOUND OUT THAT LINCOLN HAD CHANGED THE DESIGN A MONTH AFTER MY CAR WAS BUILT BECAUSE THEY KNOW THEY HAD UNDERBUILT THE CAR. I ASKED THE TECHNICIAN IF I COULD UPGRADE IT TO THE PART THE…
Read full complaint
WHILE DRIVING THE LOWER BALL JOINT FELL APART. NO INJURY RESULTED DUE TO A LOW SPEED. AFTER TALKING TO A TECHNICIAN AT THE LOCAL LINCOLN DEALER I FOUND OUT THAT LINCOLN HAD CHANGED THE DESIGN A MONTH AFTER MY CAR WAS BUILT BECAUSE THEY KNOW THEY HAD UNDERBUILT THE CAR. I ASKED THE TECHNICIAN IF I COULD UPGRADE IT TO THE PART THEY USED AFTER MARCH OF 2002 AND HE SAID HE DIDN'T KNOW HE HAD NEVER TRIED IT BUT AS FAR AS HE KNEW THE PARTS WOULD BOLT UP TO THE CAR THE SAME, AND THE PART THEY USED ON MY CAR WAS FAILING ON A REGULAR BASIS AND THE PART THEY USED AFTER MARCH OF 2002, AS FAR AS HE KNEW NEVER FAILED. I DECIDED TO TAKE THE LOWER CONTROL ARM OFF MY CAR AND TAKE IT TO A MACHINE SHOP AND HAVE THEM MACHINE IT TO FIT THE NEWER/LARGER STUD IN THE BALL JOINT USED AFTER MARCH OF 2002, EVERYTHING WORKED OUT GOOD AND I HAVE NOT HAD ANY PROBLEMS. THE ORIGINAL EQUIPMENT ON MY CAR WERE 14 MM AND AFTER MARCH THEY USED 16 MM IT'S PRETTY SIMPLE TO TAKE IT TO A MACHINE SHOP AND UPGRADE YOUR CAR. THE COST OF THE WORK AT THE MACHINE SHOP WAS ONLY $25 AND WE DID ALL THE REST IN THE DRIVEWAY IN JUST A FEW HOURS. IF YOU HAVE ANY MECHANICAL ABILITY YOU CAN DO THIS JOB, OR YOU CAN PAY ABOUT $1,500 TO A SHOP TO PUT THE 14 MM BACK IN AND HAVE IT FAIL AGAIN. *TR
NHTSA ODI #10310261
Mileage unknown · Feb 10, 2010
Suspension
WHILE DRIVING MY 2002 LINCOLN LS 3.9V8 VEHICLE, I HAVE BEEN FIGHTING MY STEERING WHEEL TO KEEP MY CAR DRIVING STRAIGHT. I TOOK THE CAR TO A LOCAL SHOP WHERE I WAS TOLD THAT BALL JOINT BOLT WAS LOSE, WHERE HE ALSO POINTED OUT THE LOOSENESS.(BOLT LOCATED BEHIND THE ROTOR RIGHT AT THE BOTTOM OF THE CONTROL ARM) TODAY WHILE DRIVIN…
Read full complaint
WHILE DRIVING MY 2002 LINCOLN LS 3.9V8 VEHICLE, I HAVE BEEN FIGHTING MY STEERING WHEEL TO KEEP MY CAR DRIVING STRAIGHT. I TOOK THE CAR TO A LOCAL SHOP WHERE I WAS TOLD THAT BALL JOINT BOLT WAS LOSE, WHERE HE ALSO POINTED OUT THE LOOSENESS.(BOLT LOCATED BEHIND THE ROTOR RIGHT AT THE BOTTOM OF THE CONTROL ARM) TODAY WHILE DRIVING, THE STEERING TOOK ME INTO SOME GRASS BUT NO DAMAGE WAS DONE TO THE VEHICLE. I HAVE SEEN THAT THIS HAS BEEN A PROBLEM IN 2000 AND 2001 SO I WASN'T SURE IF THE SAME PROBLEM OCCURRED IN MY 2002 BUT I FEEL VERY UNSAFE IN THE CAR ESPECIALLY COMMUTING TO WORK EVERYDAY ON A BUSY FREEWAY, FEARFUL THAT THE STEERING WILL GIVE OUT AT ANYTIME AND I WOULD LOSE CONTROL OF THE VEHICLE. *TR
NHTSA ODI #10308255
120,000 miles · Jan 8, 2010
Power TrainSteering
I OWN A 2002 LINCOLN LS. THE TRANSMISSION SEEMS TO BE A BIT OF A PROBLEM WITH THIS CAR. WHILE I WAS DRIVING ON THE HIGHWAY, MY TRANSMISSION DECIDES TO GIVE UP ON ME IN THE MIDDLE OF TRAFFIC WHILE DRIVING AT 70MPH. I ALSO LOST MY POWER STEERING AND MY LIGHTS SHUT OFF. SINCE THIS HAPPENED AT NIGHT, THE LAST BIT WAS A BIT OF A PROB…
Read full complaint
I OWN A 2002 LINCOLN LS. THE TRANSMISSION SEEMS TO BE A BIT OF A PROBLEM WITH THIS CAR. WHILE I WAS DRIVING ON THE HIGHWAY, MY TRANSMISSION DECIDES TO GIVE UP ON ME IN THE MIDDLE OF TRAFFIC WHILE DRIVING AT 70MPH. I ALSO LOST MY POWER STEERING AND MY LIGHTS SHUT OFF. SINCE THIS HAPPENED AT NIGHT, THE LAST BIT WAS A BIT OF A PROBLEM. I FEEL THAT THIS CAR IS NOT VERY SAFE AND I FEEL THAT LINCOLN SHOULD DO SOMETHING TO FIX THIS. *TR
NHTSA ODI #10298753
123,960 miles · Dec 29, 2009
Suspension
I OWN A 2002 LINCOLN LS I BEGIN TO HEAR A LOAD NOISE IN THE TIRE AREA ON 12 13 2009 I TOOK MY CARE TO GOODYEAR AUTO AND WHEN THEY WENT TO PULL MY CAR IN THE TIRE ROLLED. THE SUSPENSION AND BALL AND JOINTS AND LOWER ARM CONTROL HAD BROKE IT COST ME 1026.00. AND NOW THE OTHER SIDE IS MAKING THE SAME NOISE. I LOOKED IT UP AND SAW T…
Read full complaint
I OWN A 2002 LINCOLN LS I BEGIN TO HEAR A LOAD NOISE IN THE TIRE AREA ON 12 13 2009 I TOOK MY CARE TO GOODYEAR AUTO AND WHEN THEY WENT TO PULL MY CAR IN THE TIRE ROLLED. THE SUSPENSION AND BALL AND JOINTS AND LOWER ARM CONTROL HAD BROKE IT COST ME 1026.00. AND NOW THE OTHER SIDE IS MAKING THE SAME NOISE. I LOOKED IT UP AND SAW THAT THERE WAS A RECALL FOR THIS ON MY MAKE AND MODEL BUT I WAS TOLD THAT MY VIN NUMBER WAS NOT REPORTED AS HAVING THE PROBLEM WHICH IT CLEARLY DOSE. WHAT CAN I DO ABOUT THIS MATTER I DON'T KNOW WHY IT IS NOT LISTED ON THE RECALL LIST BUT THIS VIN NUMBER HAS THE SAME PROBLEM THAT THE OTHERS HAVE. *TR
NHTSA ODI #10297341
90,000 miles · Oct 29, 2009
Power TrainSuspensionVehicle Speed Control
TL* THE CONTACT OWNS A 2002 LINCOLN LS. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS THE VEHICLE ACCELERATED WITHOUT INTENTION, AND THEN DOWN-SHIFTED. THE DRIVER WAS ABLE TO GAIN CONTROL AND CONTINUE OPERATION WITH CAUTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED T…
Read full complaint
TL* THE CONTACT OWNS A 2002 LINCOLN LS. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS THE VEHICLE ACCELERATED WITHOUT INTENTION, AND THEN DOWN-SHIFTED. THE DRIVER WAS ABLE TO GAIN CONTROL AND CONTINUE OPERATION WITH CAUTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE LOWER CONTROL ARMS AND BALL JOINTS. THE VEHICLE WAS BEING REPAIRED FOR THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
NHTSA ODI #10290265
90,000 miles · Sep 23, 2009
Suspension
FAILURE OF BALL JOINTS ON 2002 LINCOLN LS LOUD SQUEAKING SOUND AND CLUNKING SOUND FROM FRONT PASSENGER SIDE OF CAR, DESIGNATED AS THE LOWER CONTROL ARM OF SUSPENSION SYSTEM. THE MODEL YEARS, 2000 AND 2001 HAVE BEEN RECALLED BUT THE IDENTICAL EQUIPMENT EXISTS ON THE 2002 LS. I HAVE NOT REPLACED THE BALL JOINT YET. HAVING DONE RE…
Read full complaint
FAILURE OF BALL JOINTS ON 2002 LINCOLN LS LOUD SQUEAKING SOUND AND CLUNKING SOUND FROM FRONT PASSENGER SIDE OF CAR, DESIGNATED AS THE LOWER CONTROL ARM OF SUSPENSION SYSTEM. THE MODEL YEARS, 2000 AND 2001 HAVE BEEN RECALLED BUT THE IDENTICAL EQUIPMENT EXISTS ON THE 2002 LS. I HAVE NOT REPLACED THE BALL JOINT YET. HAVING DONE RESEARCH THIS IS A VERY COMMON OCCURRENCE ON THE 2002 LS. *TR
NHTSA ODI #10285027
75,000 miles · Aug 20, 2009
Engine And Engine Cooling
MY 2002 LINCOLN LS'S ENGINE LIGHT CAME ON AT THE END ON MAY, I HAD AUTOZONE DO A FREE TEST ON IT AND IT READ THAT IT WAS MISFIRING ON CYLINDERS 3 AND 4. I TOOK IT ON AND HAD A TUNE UP AND REPLACED 2 OF THE 8 COILS (WHICH WAS ABOUT $500 TOTAL). A MONTH LATER IT STARTED DOING THE SAME THING, IT SHUTTERS WHEN I REACH THE SPEED OF 4…
Read full complaint
MY 2002 LINCOLN LS'S ENGINE LIGHT CAME ON AT THE END ON MAY, I HAD AUTOZONE DO A FREE TEST ON IT AND IT READ THAT IT WAS MISFIRING ON CYLINDERS 3 AND 4. I TOOK IT ON AND HAD A TUNE UP AND REPLACED 2 OF THE 8 COILS (WHICH WAS ABOUT $500 TOTAL). A MONTH LATER IT STARTED DOING THE SAME THING, IT SHUTTERS WHEN I REACH THE SPEED OF 40 MPH AND IT IDLES LIKE A SEMI. I HAVE YET TO TAKE IT IN, I RARELY DRIVE IT BECAUSE OF IT. I GOT AN ESTIMATE FOR ANOTHER $500, JUST FOR THE OTHER 6 COILS. *TR
NHTSA ODI #10281142
73,000 miles · Aug 19, 2009
Air BagsElectrical SystemEngine And Engine Cooling
MY 2002 LINCOLN LS V8 HAS BROKEN DOWN IN NUMEROUS WAYS. ALL IGNITION COILS HAVE HAD TO BE REPLACED, TWO WINDOW MOTORS, AIRBAG CONNECTOR CLIP, MY TIE ROD ENDS ARE BAD, MY CAR HAS ACTUALLY SHUT OFF COMPLETELY WHILE DRIVING UP THE 15 NORTH THREE TIMES WHILE MY SON WAS IN THE CAR WITH ME AND NOW MY TRANSMISSION HAS COMPLETELY STOPPE…
Read full complaint
MY 2002 LINCOLN LS V8 HAS BROKEN DOWN IN NUMEROUS WAYS. ALL IGNITION COILS HAVE HAD TO BE REPLACED, TWO WINDOW MOTORS, AIRBAG CONNECTOR CLIP, MY TIE ROD ENDS ARE BAD, MY CAR HAS ACTUALLY SHUT OFF COMPLETELY WHILE DRIVING UP THE 15 NORTH THREE TIMES WHILE MY SON WAS IN THE CAR WITH ME AND NOW MY TRANSMISSION HAS COMPLETELY STOPPED WORKING. WHEN IT CAME TO FIXING THE AIRBAG CONNECTOR PROBLEM LINCOLN TOLD ME IT WAS FIXED AND I WENT TO PICK UP MY CAR AND IT WAS STILL DOING THE SAME THING THE THREE BEEPS SO THEY FIXED IT FOR FREE AND THEN TOLD ME MY INSTRUMENT PANEL ON ONE SIDE WAS BURNED OUT BUT THE LIGHTS SEEMS TO WORK ON IT WHEN I TURN THEM ON. THEY WANTED TO CHARGE ME 800 DOLLARS FOR THAT BUT I REFUSED. THE IGNITION COIL REPLACEMENT WAS ROUGHLY 1000 DOLLARS AND I AM WAITING ON MY ESTIMATE FOR MY TRANSMISSION. BOTH WINDOW MOTORS WERE 200 DOLLARS A PIECE. I HAVE HAD NUMEROUS TAILLIGHTS REPLACED AND ACTUALLY HAD A DOOR LOCK JAM CLOSED ON ME. I TRULY FEEL THAT THIS CAR IS A SAFETY HAZARD FOR ME AND MY SON IF IT TURNS COMPLETELY OFF AT 65 MILES AN HOUR ON A FREEWAY WITH MY SON IN THE CAR. *TR
NHTSA ODI #10281000
Mileage unknown · Aug 17, 2009
Wheels
I HAVE A 2002 LINCOLN LS. I NOTICED THAT THERE IS A RECALL IN PLACE FOR 2003 CHROME RIMS FOR LINCOLN LS FOR CRACKING WHEELS. I HAVE THE SAME SYMPTOMS AS WHAT IS DESCRIBED IN THE 2003 RECALL. I HAVE CRACKING IN THE WELL OF THE WHEEL ON MY CAR AND AROUND LUG NUTS ON MY VEHICLE. I CONTACTED LINCOLN TO SEE IF I COULD BE INCLUDED…
Read full complaint
I HAVE A 2002 LINCOLN LS. I NOTICED THAT THERE IS A RECALL IN PLACE FOR 2003 CHROME RIMS FOR LINCOLN LS FOR CRACKING WHEELS. I HAVE THE SAME SYMPTOMS AS WHAT IS DESCRIBED IN THE 2003 RECALL. I HAVE CRACKING IN THE WELL OF THE WHEEL ON MY CAR AND AROUND LUG NUTS ON MY VEHICLE. I CONTACTED LINCOLN TO SEE IF I COULD BE INCLUDED IN THIS RECALL. LINCOLN TOLD ME THAT I WOULD HAVE TO SUBMIT THE INFORMATION TO THIS. I WOULD LIKE TO HAVE THIS INSPECTED BECAUSE I HAVE THE SAME PROBLEMS HAPPENING THAT THE 2003 CHROME RIMS HAVE. *TR
NHTSA ODI #10280617
113,000 miles · Jun 15, 2009
Air BagsElectrical SystemExterior Lighting
TL*THE CONTACT OWNS A 2002 LINCOLN LS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE BATTERY. THE VEHICLE STALLED AGAIN AND THE DEALER STATED THAT THE FOG LIGHT RELAY CAUSED THE FAILURE. ON A SEPARATE OCCASION, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE IN…
Read full complaint
TL*THE CONTACT OWNS A 2002 LINCOLN LS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE BATTERY. THE VEHICLE STALLED AGAIN AND THE DEALER STATED THAT THE FOG LIGHT RELAY CAUSED THE FAILURE. ON A SEPARATE OCCASION, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 113,000.
NHTSA ODI #10273908