2001 Lincoln Ls

1) NHTSA CAMPAIGN ID NUMBER 00V359001, I PURCHASED A 2001 LINCOLN LS IN JUNE OF THIS YR 2004. A MONTH AFTER PURCHASING THIS VEHICLE WHERE THE MILEAGE WAS OVER WARANTY, I SUFFERED STEERING ISSUES THAT WAS UNSAFE FOR DRIVING THE VEHICLE PULLING ERRATICALLY ECT. I TOOK THE CAR TO HOLMAN LINCOLN MERCURY OF POMPANO FL, WHERE THEY DIAGNOSED MY PROBLEM BEING THE SUSPENSION FRONT LOWER CONTROL ARM AND BALL JOINT NEEDED TO BE REPLACED. I PAYED FOR THE REPAIR NOT KNOWING THAT THERE WAS A RECALL ON THIS PART IN THE PAST. NOW JUST 3 DAYS AGO I NOTICED THAT MY STEERING WAS GETTING LOOSE ONCE AGAIN AND HAD A MECHANIC DIAGNOSE THE PROBLEM. TURNS OUT TO BE THE EXACT SAME PROBLEM, BUT INSTEAD OF IT BEING ON THE LEFT SIDE IT HAS NOW OCCURED ON THE RIGHT SIDE. I WENT HOME TO INVESTIGATE THIS ISSUE WITH THE INTERNET AND FOUND OUT THAT THERE WAS A RECALL ON MY CAR WITH THIS ISSUE. THE CAR WAS BROUGHT IN BY PRIOR OWNER AND WAS RELASED FIXED SUPPOSIDLY. IT WAS SAID THAT THE VEHICLES NUTS WHERE RE TIGHTNED. NOW THAT I OWN THE VEHICLE THIS DEFECT HAS COST BE OVER 1000 DOLLARS IN DAMAGES, AND I WOULD LIKE A REFUND DUE TO IT BEING A MANUFACTURER DEFECT. HOLMAN LINCOLN MERCURY OF POMPANO WILL NOT DO SO, SO NOW I AM FILING THIS COMPLAINT.*AK

: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. I TOOK MY CAR INTO VELDE LINCOLN MERCURY IN PEORIA, ILL. 7/11/03 AND TOLD THEM THAT MY CAR WAS FISH TAILING IN THE FRONT. THEY TOLD ME I NEEDED NEW TIRES, THEY DID NOT TELL ME THAT ANYTHING ELSE WAS WRONG WITH THE CAR.I WAS GETTING NEW TIRES AND THE PLACE WHERE I PUT THE TIRES ON TOLD ME THAT THE LOWER BALL JOINT WAS LOOSE. THEY TIGHTENED IT UP, I HAD AN APPOINTMENT IN TWO DAYS WITH LINCOLN IN SPRINGFIELD, ILL. TO GET IT LOOKED AT. THE NEXT NIGHT THE BALL JOINT BROKE WHILE I WAS GOING 50 MILES AN HOUR. I REINJURED MY BACK.*AK

WHILE DRIVING, VEHICLE DRIFTED ACROSS CENTER LANE SIDESWIPING A TRUCK AND ANOTHER VEHICLE, RECALL 00V359001 STATES LOWER BALL JOINTS MAY LOOSEN AND CAUSE AN ACCIDENT, HOWEVER CONSUMER'S VIN. WAS NOT INCLUDED BUT ON INVOICE IT STATES THAT LOWER BALL JOINT WAS MISSING, CONSUMER WAS ISSUED A TICKET FOR ACCIDENT, HOWEVER POSSIBLE CAUSE COULD BE RECALL RELATED, PRIOR TO ACCIDENT CONSUMER FELT THAT SOMETHING WAS WRONG WITH THE STEERING, AFTER THE ACCIDENT MANY PROBLEMS HAVE OCCURRED: LOOSE CONNECTION AT BULB FOR GEAR SHIFT, AUTOMATIC SEAT BELT, MIRROR, AND STEERING WHEEL SETTINGS INTERMITTENTLY FAIL WHILE USING THE REMOTE, AUTOMATIC SENSOR FAILURE, MOISTURE SENSITIVE WIPER DID NOT WORK, AND REVERSE LIGHT BULB FAILED. *SLC

VEHICLE HAD ELECTRICAL PROBLEMS, GEARSHIFT PANEL LIGHTS WENT OUT/ BACK UP LIGHT WERE NOT WORKING. *AK CONSUMER WAS INVOLVED IN AN ACCIDENT, WHILE DRIVING THE VEHICLE DRIFTED ACROSS THE CENTER LANE AND SIDESWIPED 2 VEHICLES, THERE WERE NO INJURIES, HOWEVER THERE WAS PROPERTY DAMAGE, CONSUMER FEELS THIS IS RELATED TO RECALL 00V359001, PRIOR TO THE ACCIDENT, CONSUMER HAD ALIGNMENT ISSUES WITH VEHICLE AND HAD THE LOWER BALL JOINT REPLACED. CLOCK SPRING WAS REPLACED AND DEALER HAD TO REPOSITION A DROPPED AIR BAG. *SLC

WHILE DRIVING ABOUT 5 MPH VEHICLE SWERVED ACROSS CENTER LANE, AND SIDE SWIPED ONCOMING TRUCK. DAMAGE WAS $ 7200. AFTER VEHICLE WAS REPAIRED STEERING WHEEL WAS OFF CENTER, ABOUT 45 DEGREES. DEALER THEN ALIGNED FRONT END. 2 WEEKS LATER, WHEEL WENT OFF CENTER OI OTHER DIRECTION BY 45 DEGREES. DEALER THEN FOUND ONE LOWER BALL JOINT MISSING. AND SAID THERE WAS A RECALL ON THAT COMPONENT. CONSUMER DID NOT GET RECALL LETTER , DALER CHECKED VIN, AND THIS VEHICLE WAS NOT AFFECTED. AFTER REPAIR WAS DONE, REPAIR BILL STATED LOWER BALL JOINT WAS LOOSE, NOT MISSING. THEN WHEEL WAS MAKING A CLICKING SOUND WHEN TURNING. DEALER THEN REPLACED CLOCK SPRING ASSEMBLY AND RESET AIRBAG. CONSUMER FELT INCIDENT WAS CAUSED BY MISSING BALL JOINT. *AK