2000 Lincoln Ls

MY CAR BEGAN HAVING STEERING PROBLEMS WITH SPEED OF 40 MPH AND/OR IF I HIT A RUT IN THE ROAD. I CONTACTED A PRIVATE SHOP THAT DEALT WITH SUSPENSION PROBLEMS AND HAD IT REPAIRED. WHEN I PICKED UP THE VEHICLE IT DID NOT FEEL RIGHT. MY HUSBAND SAID THAT IT WOULD PROBABLY NEED TO BE DRIVEN FOR IT TO BE THE SAME. NINETEEN DAYS LATER WHILE I WAS GOING APPROXIMATELY 30 MPH WITH MY HUSBAND AS A PASSENGER, THE CAR MADE A HUGE NOISE AND WENT OUT OF CONTROL. I LOOKED OUTSIDE MY DOOR (DRIVER SIDE) AND MY FRONT WHEEL WAS SIDEWAYS AND OFF OF THE CAR. THE CAR WAS TOWED HOME THAT NIGHT. THE NEXT DAY THE CAR WAS TOLD BACK TO THE SHOP THAT DID THE WORK. THE OWNER OF THE PRIVATE SHOP DOESN'T FEEL LIKE HE DID ANYTHING WRONG. I EXPLAINED TO HIM, THAT I WANTED IT FIXED CORRECTLY WITH ALL NEW PARTS (THERE ARE OTHER DAMAGES TO THE CAR). HE CALLED HIS INSURANCE COMPANY AND I IN TURN CALLED MINE. I THEN WENT ON THE INTERNET AND FOUND OUT THERE WAS A RECALL ON THE CAR PRIOR TO MY PURCHASING THE CAR. THE DEALERSHIP I BOUGHT THE CAR FROM, DID NOT HAVE A RECORD OF THE RECALL. THEY HAVE REFERRED ME TO ANOTHER DEALERSHIP OUT OF MY STATE. BECAUSE EVERYTHING THAT WAS WRONG WITH MY CAR IS EXACTLY LIKE THE RECALL, ONE CAN ONLY GUESS THAT THIS CAR WAS NOT PROCESSED CORRECTLY. PLEASE HELP ME. *JB

DT*: THE CONTACT STATED THAT SINCE THE VEHICLE WAS PURCHASED IT HAS HAD PROBLEMS WITH THE ENGINE STALLING WHILE IN MOTION. ON ONE OCCASION, THE PROBLEM ALMOST CAUSED AN ACCIDENT FROM THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS TEST DRIVEN BUT THE PROBLEM COULD NOT BE DUPLICATED. THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS BUT THE DEALER COULD NOT DETERMINE THE PROBLEM WITH THE VEHICLE. THE MANUFACTURER HAS BEEN NOTIFIED. THE MANUFACTURER HAS BEEN UNABLE TO CHECK FOR RECALLS ON THE VEHICLE DUE TO A COMPUTER MALFUNCTION.

DT*: THE CONTACT STATED WHILE DRIVING UNDER 5 MPH, THE VEHICLE FELL TO THE GROUND AS IF THE TIRE WAS FLAT. THE VEHICLE WAS IMMEDIATELY SHUT OFF. UPON INSPECTION, THE TIRE WAS OBSERVED TO BE OFF OF THE AXLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALERSHIP DETERMINED THERE IS AN NHTSA RECALL, #, 00V359001 REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, BUT THE VIN WAS NOT INCLUDED IN THE RECALL.

I UNDERSTAND THAT THERE IS AN OUTSTANDING RECALL ON THE 2000 LINCOLN LS V8 CARS. I DID NOT RECEIVE A RECALL LETTER FROM THE LINCOLN DEALER, BUT I DID CONTACT THEM IN REFERENCE TO THE OUTSTANDING RECALL AND WAS TOLD THAT MY CAR DID NOT HAVE A RECALL ON IT. THE PROBLEMS THAT I'M HAVING WITH THE BALL JOINTS HAVE EVERTHING TO DO WITH THE OUTSTANDING RECALL THAT OTHER 2000 LINCOLN LS ARE HAVING AT THIS TIME. PLEASE INFORM ME ON HOW I CAN RECTIFY THIS PROBLEM AND GETTING MY CAR REPAIRED, BECAUSE THE PROBLEMS THAT I'M HAVING WITH THE BALL JOINTS WILL FALL UNDER A MANUFACTURE PROBLEM AND NOT JUST A NORMAL WEAR AND TEAR ON A VEHICLE. I PURCHASED THE CAR FROM SOUTHWEST MERCURY LINCOLN AND I CURRENTLY HAVE 62,000 MILES ON MY VEHICLE AND I WANT MY CAR REPAIRED FROM THE DEALER, BECAUSE IT'S A MANUFACTURE PROBLEM. *NM

FOR ABOUT 2 DAYS I NOTICED MY CAR PULLING TO THE LEFT AND A SLIGHT NOISE COMING FROM THE FRONT END. SUDDENLY ON THE SECOND DAY WHEN I TRIED TO DRIVE IT PULLED SEVERELY TO THE LEFT TO THE POINT IT WAS NOT DRIVABLE. UPON INSPECTION I FOUND THAT THE BOLT HOLDING THE FRONT LOWER BALL JOINT WAS SO LOSE I COULD TURN IT WITH MY FINGERS. THE PROBLEM IS EXACTLY LIKE THE ISSUE IN RECALL 00S39. WHEN TALKING TO MY LOCAL DEALER AS WELL AS LINCOLN DIRECTLY THEY INFORMED ME THAT THE RECALL DID NOT INCLUDE MY CAR EVEN THOUGH I AS EXPERIENCING THE EXACT SAME PROBLEM. *NM

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE WIRING UNDER THE DRIVER SIDE SEAT HAD FRACTURED AND NEEDED TO BE REPLACED. THE DEALERSHIP HAS BEEN ALERTED. UPDATED 7/13/2006 - THE CONSUMER HAD THE CONNECTOR REPLACED AT AND INDEPENDENT REPAIR FACILITY PER SERVICE BULLETIN 02-13-7. *NM

AIRBAG LIGHT FLASHES CODE 36 THEN GOES STEADY. THE LIGHT FLASHES THREE FLASHES, PAUSES THEN FLASHES SIX FLASHES, THEN PAUSES AND REPEATS SEQUENCE. IT DOES THIS SEQUENCE ABOUT FIVE TIMES THEN THE LIGHT GOES ON STEADY. AFTER DOING SOME ONLINE RESEARCH FOR CLUES, I LOOKED UNDER THE DRIVER'S SEAT AND FOUND A BROKEN WIRE ON A YELLOW CONNECTOR. THIS YELLOW CONNECTOR IS FOR THE AIRBAG SYSTEM. I TALKED TO THE LOCAL DEALER ABOUT IT, AND HE SAID THAT I WOULD HAVE TO PAY TO HAVE IT FIXED. THIS SHOULD BE A RECALL ITEM SINCE IT AFFECTS SAFETY. THE VEHICLE HAS TO HAVE AIRBAGS BY LAW, BUT I GUESS THEY DON'T HAVE TO WORK. THE EMISSION SYSTEM IS STILL COVERED UNDER WARRANTY AND IS NOT A MATTER OF SAFETY, GO FIGURE!*JB