NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
123 reportsClear category filter64,000 miles · Oct 3, 2007
Suspension
TL*THE CONTACT'S DAUGHTER OWNS A 2000 LINCOLN LS. WHILE DRIVING GREATER THAN 60 MPH, THE VEHICLE MADE LOUD NOISES AND THE FRONT END BOUNCED AROUND. THE VEHICLE WAS TAKEN TO A GARAGE AND THE MECHANIC STATED THAT BOTH FRONT BALL JOINTS WERE WORN AND NEEDED TO BE REPLACED. THE YEAR, MAKE, AND MODEL OF THE VEHICLE IS UNDER NHTSA …
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TL*THE CONTACT'S DAUGHTER OWNS A 2000 LINCOLN LS. WHILE DRIVING GREATER THAN 60 MPH, THE VEHICLE MADE LOUD NOISES AND THE FRONT END BOUNCED AROUND. THE VEHICLE WAS TAKEN TO A GARAGE AND THE MECHANIC STATED THAT BOTH FRONT BALL JOINTS WERE WORN AND NEEDED TO BE REPLACED. THE YEAR, MAKE, AND MODEL OF THE VEHICLE IS UNDER NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HOWEVER, HER VIN WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH IT WAS EXPERIENCING THE SAME FAILURE. THE CURRENT MILEAGE WAS 73,000 AND FAILURE MILEAGE WAS 64,000.
NHTSA ODI #10204771
85,000 miles · Sep 24, 2007
Suspension
TL*THE CONTACT OWNS A 2000 LINCOLN LS. ONE YEAR AGO, THE FRONT END OF THE VEHICLE BEGAN MAKING A CLUNKING SOUND WHENEVER IT DROVE OVER A BUMP OR DENT IN THE ROAD. ONE MONTH AGO, THE VEHICLE BEGAN PULLING TO THE LEFT AND RIGHT AFTER THE CONTACT DROVE OVER A BUMP OR DENT IN THE ROAD. THE FAILURE OCCURRED AT SPEEDS BETWEEN 25 AN…
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TL*THE CONTACT OWNS A 2000 LINCOLN LS. ONE YEAR AGO, THE FRONT END OF THE VEHICLE BEGAN MAKING A CLUNKING SOUND WHENEVER IT DROVE OVER A BUMP OR DENT IN THE ROAD. ONE MONTH AGO, THE VEHICLE BEGAN PULLING TO THE LEFT AND RIGHT AFTER THE CONTACT DROVE OVER A BUMP OR DENT IN THE ROAD. THE FAILURE OCCURRED AT SPEEDS BETWEEN 25 AND 65 MPH. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) WAS PERFORMED ON THE VEHICLE IN JANUARY OF 2001. THE CONTACT BELIEVED THAT THE VEHICLE WAS ONLY INSPECTED AT THAT TIME AND NO RECALL REPAIR HAD BEEN MADE. THE CURRENT MILEAGE WAS 102,000 AND FAILURE MILEAGE WAS 85,000. THE CONSUMER STATED THAT HE FEELS FORD SHOULD BE HELD RESPONSIBLE FOR REPAIRS. UPDATED 10/31/07 *TR
NHTSA ODI #10203995
80,000 miles · Aug 29, 2007
Suspension
TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE FRONT END ALIGNMENT WAS PERFORMED ON THE VEHICLE AND IT ISN'T OPERATING NORMALLY. WHILE DRIVING 25MPH AND MAKING A TURN, THE VEHICLE BEGAN SHAKING AS THOUGH IT HAD A FLAT TIRE. WHEN OBSERVING THE VEHICLE, THE TIRES WERE NOT DAMAGED. THE VEHICLE BEGAN STEERING TO THE LEFT ON ITS OWN. THE…
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TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE FRONT END ALIGNMENT WAS PERFORMED ON THE VEHICLE AND IT ISN'T OPERATING NORMALLY. WHILE DRIVING 25MPH AND MAKING A TURN, THE VEHICLE BEGAN SHAKING AS THOUGH IT HAD A FLAT TIRE. WHEN OBSERVING THE VEHICLE, THE TIRES WERE NOT DAMAGED. THE VEHICLE BEGAN STEERING TO THE LEFT ON ITS OWN. THE SERVICE ENGINE AND AIRBAG LIGHTS WERE ILLUMINATED. THE DEALER STATED THAT THE BALL JOINTS NEED TO BE REPLACED. THE CONTACT STATED THAT NHTSA CAMPAIGN ID:00V359001 IS RELATED TO THE FAILURE AND REPAIRS RECOMMENDED BY THE DEALER; HOWEVER, HIS VIN IS NOT A PART OF THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 86,000. THE VIN, ENGINE SIZE AND NUMBER OF CYLINDERS ARE UNAVAILABLE.
NHTSA ODI #10201092
80,000 miles · Jun 11, 2007
Suspension
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING 60 MPH, THE CONTACT HEARD A SNAPPING NOISE AND NOTICED SMOKE COMING FROM THE VEHICLE. THE DEALER STATED THAT THE CAUSE OF FAILURE WAS THE LOWER BALL JOINTS. THE MANUFACTURER STATED THAT HIS VEHICLE WAS INCLUDED IN THE RECALL FOR THE LOWER BALL JOINTS. THE CURRENT AND FAILU…
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TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING 60 MPH, THE CONTACT HEARD A SNAPPING NOISE AND NOTICED SMOKE COMING FROM THE VEHICLE. THE DEALER STATED THAT THE CAUSE OF FAILURE WAS THE LOWER BALL JOINTS. THE MANUFACTURER STATED THAT HIS VEHICLE WAS INCLUDED IN THE RECALL FOR THE LOWER BALL JOINTS. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
NHTSA ODI #10192975
108,000 miles · Jun 8, 2007
Suspension
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING 5 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN WHEN THE FRONT FRAME SEPARATED AND THE LEFT FRONT TIRE DETACHED FROM THE VEHICLE. THE CONTACT REFERENCED RECALL # 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE CONTAC…
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TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING 5 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN WHEN THE FRONT FRAME SEPARATED AND THE LEFT FRONT TIRE DETACHED FROM THE VEHICLE. THE CONTACT REFERENCED RECALL # 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE CONTACT SPOKE WITH THE MANUFACTURER WHO STATED THAT THE VIN SHOWS THE PART WAS REPLACED UNDER THE RECALL AND IT IS NOW THE CONTACT'S RESPONSIBILITY. THE CURRENT AND FAILURE MILEAGES WERE 108,000.
NHTSA ODI #10192756
119,000 miles · May 4, 2007
Suspension
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING 5 MPH, THE CONTACT HEARD A BANG. SHE DISCOVERED THAT THE WHEEL HAD BENT AND PUSHED UP THE FENDER. THERE IS A SAFETY RECALL ON THE VEHICLE REGARDING THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, BUT SHE NEVER RECEIVED A NOTICE. THE VIN IS UNKNOWN AND THE DEALER WHERE T…
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TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING 5 MPH, THE CONTACT HEARD A BANG. SHE DISCOVERED THAT THE WHEEL HAD BENT AND PUSHED UP THE FENDER. THERE IS A SAFETY RECALL ON THE VEHICLE REGARDING THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, BUT SHE NEVER RECEIVED A NOTICE. THE VIN IS UNKNOWN AND THE DEALER WHERE THE VEHICLE WAS PURCHASED HAS GONE OUT OF BUSINESS. THE VEHICLE IS CURRENTLY AT A FORD DEALER. THE CURRENT AND FAILURE MILEAGES WERE 119,000.
NHTSA ODI #10189751
84,200 miles · Mar 1, 2007
Suspension
CAR DIAGNOSED BY LINCOLN DEALER AS HAVING SEVERELY DAMAGED FRONT LOWER RIGHT BALL JOINT (BEYOND NORMAL WEAR AND TEAR) AND TOLD CAR WAS UNSAFE TO DRIVE. LATER FOUND OUT ONLINE THAT SAFETY RECALL HAD BEEN ISSUED FOR SAME PROBLEM WITHIN 1 YEAR OF MANUFACTURE. UNSURE WHETHER CAR WAS EVER SERVICED AS A RESULT OF RECALL. *NM
NHTSA ODI #10183966
96,000 miles · Feb 9, 2007
Suspension
TL* - THE CONTACT CALLED REGARDING THE 2000 LINCOLN LS. THE CONTACT WAS TRAVELING AT 40 MPH WHEN SHE HEARD A SOUND LIKE AN EXPLOSION. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THEN, PULLED INTO A PARKING LOT AND NOTICED THAT THE LEFT FRONT TIRE HAD A HOLE. THE LOWER BALL JOINT WAS TWISTED. THERE WERE N…
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TL* - THE CONTACT CALLED REGARDING THE 2000 LINCOLN LS. THE CONTACT WAS TRAVELING AT 40 MPH WHEN SHE HEARD A SOUND LIKE AN EXPLOSION. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THEN, PULLED INTO A PARKING LOT AND NOTICED THAT THE LEFT FRONT TIRE HAD A HOLE. THE LOWER BALL JOINT WAS TWISTED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 96,000 MILES. THE INSURANCE COMPANY ORDERED THE REPAIRS STOPPED SO THAT THEY COULD INVESTIGATE THE FAILURE. THE CONTACT HAS PICTURES OF THE VEHICLE. *AK UPDATED 04/05/07. *JB
NHTSA ODI #10182118
83,000 miles · Dec 17, 2006
SuspensionCrash
SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT STUD FAILED WHILE TRAVELING AT 50 MPH RESULTING IN A ONE VEHICLE ACCIDENT AND DAMAGE TO FENDER AND SEVERAL OTHER ATTACHED COMPONENTS. TO MY KNOWLEDGE AS WELL AS CARFAX REPORT, THIS CAR HAS NEVER BEEN IN FOR THE RECALL. DEALER SERVICE MANAGER SAYS THERE NEVER WAS A RECALL ON THE S…
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SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT STUD FAILED WHILE TRAVELING AT 50 MPH RESULTING IN A ONE VEHICLE ACCIDENT AND DAMAGE TO FENDER AND SEVERAL OTHER ATTACHED COMPONENTS. TO MY KNOWLEDGE AS WELL AS CARFAX REPORT, THIS CAR HAS NEVER BEEN IN FOR THE RECALL. DEALER SERVICE MANAGER SAYS THERE NEVER WAS A RECALL ON THE SUSPENSION. NHTSA SAYS DIFFERENT ON THE RECALL WITH CAMPAIGN ID NUMBER 00V359001. CAR, BEING INOPERABLE AT THIS POINT, HAS BEEN HAULED TO DEALER FOR MECHANICAL REPAIR. *NM
NHTSA ODI #10176329
80,000 miles · Sep 14, 2006
Suspension
DT*: THE CONTACT NOTICED WHILE DRIVING 40 MPH ON A DRY HIGHWAY, THE LEFT LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE LEFT LOWER BALL JOINT TWISTED OFF AND DISENGAGED FROM THE LEFT FRONT WHEEL. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE DEALERSHIP WAS NOTIFIE…
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DT*: THE CONTACT NOTICED WHILE DRIVING 40 MPH ON A DRY HIGHWAY, THE LEFT LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE LEFT LOWER BALL JOINT TWISTED OFF AND DISENGAGED FROM THE LEFT FRONT WHEEL. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE DEALERSHIP WAS NOTIFIED.
NHTSA ODI #10168225