2022 Lincoln Aviator Phev

This vehicle suffers from the low-pressure fuel pump defect tracked under NHTSA Campaign Number 25V455000 (Ford Recall 25S75). Since 2024, the vehicle has experienced a recurring Check Engine Light accompanied by engine hesitation and fuel delivery failures. Because the manufacturer has failed to provide a final recall remedy, the authorized Lincoln dealership repeatedly refused to fix the underlying issue. Instead, they continually cleared the error codes and instructed me to keep driving the vehicle. Operating the vehicle with this active safety defect caused severe fuel-management failures and misfires, forcing raw fuel into the exhaust system and completely melting the catalytic converter. The manufacturer is now refusing to cover the catalytic converter under the Federal Emissions Warranty, citing that the vehicle is slightly over 80,000 miles—even though the failure was explicitly documented by the dealer well before that threshold. The lack of a timely recall remedy has directly resulted in secondary vehicle damage, creating an unsafe operating condition and compromised emissions controls.

CONSTITUENT WRITES REGARDING VEHICLE STALLING ON THEIR 2022 LINCOLN AVIATOR. This is brand new vehicle with 3,000+ miles on it. The first day owned it, around 12-21, the vehicle would not go into drive. A warning message appeared that said 'high-voltage battery warning", "The hybrid powertrain system has detected a fault". It would also flash "Full Accessory Power Active". After some internet searches I found a thread in ford that said "let the car sit for 20mins and it will restart". https://www.mustangecoboost.net/threads/i-think-i-figure-out-how-to-fix-the-full-accessory-power-active.22706/#:~:text=It%20means%20you%20have%20full,press%20the%20start%20button%20again. I did that and vehicle restarted. I made an appt with my local Lincoln dealer, Bill Collins Lincoln, and they inspected the car on 1-18 thru 1-21. They did not find anything wrong with it but did find the codes. They stated they thought the battery was dead. This was impossible due to the fact I drove the car 500 miles from Alabama to KY on 12-21. Today, 2-2-22, my wife was driving home from work and the car shut off on the interstate. When I say shut off, I mean it died at 65mph. She tried to press the accelerator and the car just continued to de-accelerate. The check engine light popped up and said "Stop Safely Now". Luckily, my wife was able pull off the interstate without causing an accident. Once stopped, she turned the vehicle off and tried to restarted it. It popped the same message about "full accessory power" and the car wouldn't start. She tried the push button start to no avail, tried the remote start to no avail. Finally she used her "phone as a key" and it started. She was able to drive home. I have called Lincoln and made them aware of the issues. They have asked for me to bring the car in immediately. I informed them I would be filing a complaint here as well. This car is a $85,000 death trap. Lincoln needs to take this very seriously and an investigation needs to open to find out why this vehicle is behaving like this. It is n

On 5 separate occasions my car has given me a warning saying "Stop Safely Now." When I begin to slow down, the car looses all power and I have to coast to a stop somewhere. The first time the car started back up and I was able to drive it again, the following 4 times it had to be towed. Each time I was stranded on the side of the road - once literally on the road because I was unable to get onto the berm because of high snow drifts and the car just stopped, which was a huge safety issue. Each time this has happened it has taken approximately 3 hours for a Lincoln approved tow truck to come and get the vehicle leaving me stranded in the freezing cold with multiple children and no heat in my vehicle. My speed has varied each time this has happened. One time I was in park, another time I was doing 60+MPH and the others were in-between these speeds. I have multiple videos of what happens and have provided them to Lincoln. Lincoln has replaced the battery and also the Powertrain Control Module and nether of these have corrected the problem.

A warning appears on the dash "stop safely now" and the vehicle rapidly comes to a complete stop and is unable to be moved. This has occurred on three occasions, during 2 of which the car stalled in an active driving lane on a highway, resulting in life threatening situation. The app said "high voltage battery warning" triggered by "another event". Being investigated by Lincoln, who is re-acquiring the vehicle due to inability to appropriately diagnose and resolve the issue.

This is brand new vehicle with 3,000+ miles on it. The first day owned it, around 12-21, the vehicle would not go into drive. A warning message appeared that said 'high-voltage battery warning", "The hybrid powertrain system has detected a fault". It would also flash "Full Accessory Power Active". After some internet searches I found a thread in ford that said "let the car sit for 20mins and it will restart". https://www.mustangecoboost.net/threads/i-think-i-figure-out-how-to-fix-the-full-accessory-power-active.22706/#:~:text=It%20means%20you%20have%20full,press%20the%20start%20button%20again. I did that and vehicle restarted. I made an appt with my local Lincoln dealer, Bill Collins Lincoln, and they inspected the car on 1-18 thru 1-21. They did not find anything wrong with it but did find the codes. They stated they thought the battery was dead. This was impossible due to the fact I drove the car 500 miles from Alabama to KY on 12-21. Today, 2-2-22, my wife was driving home from work and the car shut off on the interstate. When I say shut off, I mean it died at 65mph. She tried to press the accelerator and the car just continued to de-accelerate. The check engine light popped up and said "Stop Safely Now". Luckily, my wife was able pull off the interstate without causing an accident. Once stopped, she turned the vehicle off and tried to restarted it. It popped the same message about "full accessory power" and the car wouldn't start. She tried the push button start to no avail, tried the remote start to no avail. Finally she used her "phone as a key" and it started. She was able to drive home. I have called Lincoln and made them aware of the issues. They have asked for me to bring the car in immediately. I informed them I would be filing a complaint here as well. This car is a $85,000 death trap. Lincoln needs to take this very seriously and an investigation needs to open to find out why this vehicle is behaving like this. It is not safe to drive.