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2018 Lexus RX350

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 11 of 18 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports2 injury reports

Vehicle Speed Control complaints

3 reports
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100 miles · Apr 23, 2021
Fuel/propulsion SystemPower TrainVehicle Speed Control

WHEN STEPPING ON THE GAS PETAL ONE OF THREE THINGS HAPPEN. 1. NORMAL ACCELERATION WHICH YOU EXPECT AFTER 60 YEARS OF DRIVING AND WHICH WE OBTAIN FROM A 2014 LEXUS RX350 THAT WE OWN. 2. HESITATION OF BETWEEN 1 AND 5 SECONDS BEFORE ACCELERATION BEGINS. 3 EXCESSIVE ACCELERATION ( SURG OF ACCELERATION MUCH MORE THAN EXPECTED). T…

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WHEN STEPPING ON THE GAS PETAL ONE OF THREE THINGS HAPPEN. 1. NORMAL ACCELERATION WHICH YOU EXPECT AFTER 60 YEARS OF DRIVING AND WHICH WE OBTAIN FROM A 2014 LEXUS RX350 THAT WE OWN. 2. HESITATION OF BETWEEN 1 AND 5 SECONDS BEFORE ACCELERATION BEGINS. 3 EXCESSIVE ACCELERATION ( SURG OF ACCELERATION MUCH MORE THAN EXPECTED). THIS EXCESS ACCELERATION MAY HAPPEN AFTER THE HESITATION OR THERE COULD BE "NORMAL" ACCELERATION AFTER THE HESITATION AND HAPPENS WHEN ACCELERATING AFTER BEING STOPPED.. THE HESITATION AND EXCESS ACCELERATION CAN BE FROM A STOPPED POSITION IE STOP SIGN OR TRAFFIC LIGHT OR WHILE MOVING AND NORMAL SPEEDS. THERE SEEMS TO BE A CONSISTENT HESITATION AT THE 60 TO 65 MPH WHEN ATTEMPTING TO ACCELERATE ON HIGHWAY. AT 70 MPH EVERYTHING SEEMS TO WORK AS EXPECTED. THE SURGING AND HESITATING SEEMS TO BE AT LOWER SPEEDS AND AND WHEN MAKING TURNS IN CITY STREETS AND MOVING UP OR DOWN HILLS AND IN PARKING LOTS WHEN MOVING OUT OF PARKING SPACES, BUT IT HAPPENS AT ALL SPEEDS UP TO 65 MPH. THE CARS HAS ACCELERATED WITH OUT DEPRESSING THE ACCELERATOR - THIS COULD HAVE BEEN A DELAYED ACCELERATION AFTER PRESSING THE ACCELERATOR A HALF BLOCK BEFORE. THIS HAPPENED WITH A LEXUS REPRESENTATIVE WAS IN THE CAR WITH ME - I WAS DRIVING SO HE COULD NOT TELL IF THAT ACTUALLY HAPPENED OR IF I ACCELERATED. STARTING IN EARLY 2019 WE HAVE TOLD LEXUS WHEN THE CAR WAS SERVICED( TWICE YEARLY THAT THE CAR BEHAVED IN THIS MANNER. EACH TIME THAT HAVE TOLD US THEY DID NOT RE-CREATE THE DESCRIBED BEHAVIOR AND THE CAR WAS PERFORMING AS DESIGNED.

NHTSA ODI #11413511

9,825 miles · Apr 16, 2020
Service BrakesStructureVehicle Speed ControlCrash

ON APRIL 15 2020, WAS ENTERING A PARKING SPACE IN FRONT OF A SPROUTS SUPERMARKET AT 12500 WESTHEIMER RD., HOUSTON, TEXAS 77077. THE LEXUS RX350 (2018) FAILED TO STOP AND CRASHED INTO A LARGE BUILDING SUPPORT COLUMN WHICH DID SERIOUS DAMAGE TO THE LEXUS AND TO THE COLUMN. THIS IS AN EXPENSIVE CAR AND CAME EQUIPPED WITH THE EMERG…

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ON APRIL 15 2020, WAS ENTERING A PARKING SPACE IN FRONT OF A SPROUTS SUPERMARKET AT 12500 WESTHEIMER RD., HOUSTON, TEXAS 77077. THE LEXUS RX350 (2018) FAILED TO STOP AND CRASHED INTO A LARGE BUILDING SUPPORT COLUMN WHICH DID SERIOUS DAMAGE TO THE LEXUS AND TO THE COLUMN. THIS IS AN EXPENSIVE CAR AND CAME EQUIPPED WITH THE EMERGENCY CRASH SYSTEM. THIS FEATURE DID NOT WORK TO STOP THE CAR FROM HITTING THE BUILDING. IN THE PAST IT HAS STOPPED THE CAR BUT ONLY MOST OFTEN IT DOES NOT WORK...NO ONE WAS INJURED NOR WERE ANY PEOPLE ON THE PARKING AREA AFFECTED. *TR

NHTSA ODI #11321297

5,000 miles · Nov 8, 2018
EnginePower TrainVehicle Speed Control

HESITATION UPON ACCELERATION. THE ENGINE DOES NOT RESPOND IN A LINEAR MANNER WHEN PRESSING THE GAS PEDAL.

NHTSA ODI #11150133

Official recalls

1

20V012000 · Fuel System, Gasoline:delivery:fuel Pump

Jan 13, 2020

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.