2015 Lexus RX350

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

MY DRIVER SIDE WINDOW TURNS COMPLETELY OUTWARD WHEN I START MY CAR. IT ALSO HAPPENS WHEN I LOCK THE DOOR. I HAVE TO PHYSICALLY TURN IT BACK TO THE CORRECT POSITION BEFORE I CAN DRIVE. I WENT TO THE LEXUS DEALERSHIP, AND WAS TOLD THAT IT WOULD COST ME OVER $1200 TO HAVE IT REPAIRED. I AM A DISABLED SENIOR, AND THIS IS A FINANCIAL HARDSHIP ON ME. BY KEEP TURNING THE MIRROR, I AM AFRAID IT MIGHT BREAK. I DON'T KNOW WHAT IS CAUSING THIS TO HAPPEN.

ON MARCH 17, 2020 WHEN BUCKLING MY DRIVER SIDE SEAT BELT, THE FEMALE END THAT IS SUPPOSE TO BE BOLTED INTO PLACE WAS ONLY ATTACHED BY WIRES. I LOOKED UNDER THE SEAT AND FOUND WASHER AND NUT ON THE FLOOR. MY SON HELPED ME REATTACH THE PARTS TOGETHER. ON MONDAY, I MADE APPOINTMENT WITH THE WILDE LEXUS OF SARASOTA. THEY REINSTALLED THE DRIVER SIDE SEAT BELT BUCKLE AND RETORQUED IT. I WAS TOLD BY THE COSTUMER SERVICE REPRESENTATIVE AT WILDE LEXUS THAT IT MAY HAVE WORKED IT'S WAY LOSE OR IT WAS INSTALLED IMPROPERLY AT FACTORY. EITHER WAY, I FEEL THIS IS A SERIOUS SAFETY HAZARD. I WOULD LIKE TO KNOW THAT THIS CAR AND OTHER LEXUS RX350 WOULD NOT HAVE SEAT BELTS FAILING. *TR

MY CAR STALLS ON ACCELERATION. NO CHECK ENGINE LIGHT COMES ON. I HAVE RESEARCHED THE INTERNET AND DISCOVERED THAT THERE ARE RECALLS FOR FUEL PUMP FAILURES ON SOME TOYOTAS I HAVE CHECKED WITH THE DEALER AND THE RECALL SITE USING THE VIN. NOTHING I BELIEVE I HAVE A DEFECTIVE FUEL PUMP THAT WAS INSTALLED ON MY VEHICLE. I WOULD APPRECIATE TOYOTA REPAIR IT. .

THE PUSH-BUTTON (KEYLESS ENTRY) IGNITION DID NOT KILL THE MOTOR. MY CAR ENGINE RAN FROM APPROXIMATELY 6 P.M. IN AN ENCLOSED GARAGE DIRECTLY BELOW MY BEDROOM. AT 4:30 A.M. I WAS AWAKENED BY MY CARBON MONOXIDE DETECTOR. THE ENTIRE HOUSE WAS FILLED WITH TOXIC FUMES. FIRST RESPONDERS TO MY 911 CALL SAID THE DETECTOR DEFINITELY SAVED MY LIFE. I WAS A LITTLE DIZZY AND HAD A HEADACHE BUT WAS OK AFTER AWHILE. IT TOOK NEARLY 3 HOURS FOR THE FIRST RESPONDERS' CO2 MONITOR TO SHOW SAFE AIR THROUGHOUT MY HOUSE. I HAVE SINCE LEARNED THAT MANY PEOPLE HAVE DIED OR SUFFERED BRAIN DAMAGE UNDER THE SAME CIRCUMSTANCES, AND DOZENS OF PEOPLE HAVE TOLD ME THAT THEY EXPERIENCED SIMILAR FAILURES TO SHUT DOWN THE ENGINE. FORTUNATELY, THEIR CARS WERE NOT IN GARAGES WHEN IT HAPPENED TO THEM.

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN PRESSING THE ACCELERATOR PEDAL AND ON SEVERAL OCCASIONS THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LEXUS OF CHATTANOOGA (5800 LEE HWY CHATTANOOGA TN) HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.