2015 Lexus RX350

VEHICLE STATIONARY AT A MOBILE GAS STATION IN LAGUNA NIGUEL. ON OR ABOUT 10/2019. WHILE FILLING THE GAS TANK WITH GASOLINE, INSTAED OF THE FUEL BEING SHUT OFF WHILE FUELING AND THE FUEL SYATEM WAS FULL, THERE WAS OVER FLOW OF GASOLINE, CAUSING FUEL TO FLASH BACK ALL OVER THE PERSON FUELING AND COVERING LARGE AREAS OF SKIN AND CLOTHING.

THE CENTER CONSOLE AND THE AREA AT THE BOTTOM OF THE DRIVER SEAT AS WELL AS THE VENT FOR THE BACKSEAT BECOMES EXTREMELY HEATED DURING DRIVING. IT'S EXTREMELY UNCOMFORTABLE AND SHOULD NOT OPERATE IN THIS MANNER. I'VE TAKEN IT BACK TO THE DEALER AND THEY CLAIM THAT IT HAS SOMETHING TO DO WITH A PIPE BENEATH? THIS SHOULD NOT BE. IF THE AC IS ON HOT AIR IS BLOWING OUT OF THE REAR VENT.

VEHICLE WAS NOT LOCKING PROPERLY. TOOK IT TO THE DEALERSHIP WHILE IT WAS STILL UNDER WARRANTY. I WAS TOLD THAT ONE OF THE ACTUATORS WAS AT FAULT, AND IT WAS REPAIRED. ABOUT 3 MONTHS LATER, OR 4K MILES LATER SAME PROBLEM STARTED HAPPENING AGAIN. THIS TIME, THEY ARE SAYING IT IS ANOTHER ACTUATOR. AT THIS RATE, IT SEEMS LIKE I MAY HAVE TO KEEP CHANGING OR GETTING NEW ACTUATORS. THIS WOULD APPEAR TO BE SOME SORT OF DEFECT, AND IF THE DOORS ARE NOT LOCKING PROPERLY, I AM AFRAID IT COULD LEAD TO SOME WORSE SAFETY CONCERNS. THE DOOR DOESN'T UNLOCK OR OPEN ACCIDENTALLY. HOWEVER, IT DOESN'T LOCK AUTOMATICALLY, UNLESS IT IS MANUALLY LOCKED..

THE COLLISION PROTECTION SYSTEM GOT ACTIVATED BY ITSELF WHILE DRIVING AT CRETIN LOCATION ON CRETIN ROADS CAUSING SELF HARD BREAKING AND THE SEAT BELT GOT FULL TIGHTENED , IF CAR BEHIND ME , THAT WELL END TO BAD CRASH FOR SURE ONE OF THE LOCATION WHERE THAT ALWAYS HAPPENS WHEN PASSING THREW ( REGARDLESS THE SINGLE MENTIONED DATE) IS ON DIFFIDENCE HWY , ANNAPOLIS MD 21401 (ONE MILE AFTER CROSSING CROWNSVILLE RD HEEDING WEST ) I CALLED LEXUS MAIN OFFICE , THEY SAID THEY DO NOT HAVE RECALL ON THIS MODEL AND WAS ADVISED TO VISIT A LEXUS DEALER , I VISITED LEXUS OF RICHMOND VIRGINIA , THEY CHECKED THE CAR AND THEY SAID THAT NOTHING WRONG FOUND ,

WHEN DRIVING UPHILL ON A LOCAL CITY STREET, WHERE THERE WAS A METAL PLATE IN THE ROAD, MY LEXUS RX350, WOULD DETECT THE METAL PLATE, AND APPLY THE PRE-COLLISION SYSTEM. WHEN I REPORTED THIS ISSUE TO THE DEALERSHIP, THEY OFFERED TO SHUT OFF THE PRE-COLLISION SYSTEM AS A WORK AROUND. I WAS TOLD THAT THE SYSTEM WAS WORKING PROPERLY AND THAT THERE WAS A "WARNING" ABOUT THE POTENTIAL FOR THIS TO HAPPEN IN THE MANUAL. I REPORTED THIS ISSUE TO LEXUS CORPORATE AS WELL. I COULD REPRODUCE THIS ISSUE AND OFFERED BOTH THE DEALERSHIP AND CORPORATE TO VIEW THE VIDEO. BOTH DECLINED MY OFFER. I AM CONCERNED FOR BOTH FOR THE FUTURE DRIVERS OF THIS RX350 AND THOSE WHO ARE TRAVELING BEHIND WHO MAY HAVE THIS RX350 UNEXPECTEDLY STOP IN FRONT OF THEM. I ALSO ASKED BUT WAS NOT GIVEN AN EXPLANATION, BY EITHER THE DEALERSHIP NOR CORPORATE, AS TO WHY THIS IS NOT THE SAME ISSUE THAT WAS ADDRESSED IN THEIR RECALL NUMBER 15V728000, DATE 11/03/2015.

LEXUS RX350 HAS NO AC BUTTON ON THE DASH BOARD. IT HAS A VOICE COMMAND WHICH IS INEFFECTIVE. THE AC STAYS ON ALL THE TIME WHEN THE CAR IS RUNNING AND WITH FAN ON. THERE ARE 4 MONTHS OUT OF A YEAR ONE DOES NOT NEED AC ON, JUST AIR IS ENOUGH. IN ORDER TO ACHIEVE JUST AIR (NO AC ON), ONE HAS TO USE A COMPUTER MOUSE ON BOARD GO TO THE MENU, CLICK ON CLIMATE CONTROL, THEN CLICK ON AC TO TURN OFF AC WHILE DRIVING THE CAR. THIS ON BOARD COMPUTER MANEUVERING WHILE DRIVING IS A MAJOR SAFETY ISSUE. IT IS ANALOGOUS TO TEXTING WHILE DRIVING! I ALMOST GOT INTO AN ACCIDENT WHILE PERFORMING TURNING OF AC TASK WHILE DRIVING. WHEN I USED THE VOICE COMMAND ON BOARD AND ASKED TO TURN OFF THE AC, THE SYSTEM TURN OFF THE ENTIRE SYSTEM. I CONTACTED LEXUS ABOUT THIS AND REQUESTED EITHER TO INSTALL AN AC BUTTON ON THE DASHBOARD OR UPGRADE THE VOICE COMMAND SOFTWARE SUCH THAT IT WILL TURN OFF JUST THE AC INSTEAD OF TURNING OFF THE ENTIRE SYSTEM. LEXUS REFUSED THIS SAFETY ISSUE. I REQUEST NHTSA TO ORDER LEXUS TO CORR3CT THE SAFETY ISSUE EITHER BY INSTALLING AN AC BUTTON ON THE DASHBOARD OR UPGRADE THE VOICE COMMAND SOFTWARE. THANKS MUCH.

DYNAMIC SPEED CONTROL RANDOMLY (TWICE) HAS LOST SETTINGS & CONTROL. SETTING IT AT 60, CAR INCREASED SPEED TO 85, AND IGNORED CAR IN FRONT OF ME, ALMOST CAUSING A CRASH. LEXUS HAS NOT FOLLOWED UP WITH ME ON THIS. VOICE RECOGNITION OFTEN FUNCTIONS INCORRECTLY RESULTING IN DISTRACTED DRIVING, AND HAS ALMOST RESULTED IN ME DRIVING OUT OF MY LANE OR OFF THE ROAD SEVERAL TIMES. EXAMPLE: ASK IT FOR DIRECTIONS TO PALO ALTO MEDICAL FOUNDATION: RESULT; GIVES ME A LIST OF SOUTH AMERICAN RESTAURANTS. CONTACTED LEXUS ABOUT THIS. ONLY RESPONSE - TAKE IT TO A DEALER. I HAVE AN APPT WITH ONE JULY 11. NO DOCUMENTATION AVAILABLE. SELF REPAIR ATTEMPTS: DISCONNECTED THE CAR BATTERY FOR 30 SECONDS TO RESET THE SYSTEM AND REPROGRAMMED ALL SETTINGS AVAILABLE. RESULT: NO CHANGE. SUMMARY: WITH REGARD TO THE CRUISE CONTROL; SOMEONE COULD GET KILLED FROM THIS!

WAS DRIVING AT APPROX. 70 MPH ON HIGHWAY 71 WHEN I HEARD A LOUD CRASH. THERE WERE NO OTHER VEHICLES IN SIGHT AROUND MY VEHICLE SO I THOUGHT A TIRE HAD BLOWN OUT. AFTER INSPECTING THE VEHICLE AND GETTING BACK INSIDE, I REALIZED THE SUNROOF GLASS HAD EXPLODED. I DIDN'T REALIZE IT IMMEDIATELY AS THE COVER WAS CLOSED AT THE TIME, THANKFULLY. AS I HAD PURCHASED THE VEHICLE 5 DAYS BEFORE, I CALLED THE DEALER, WHO RESPONDED THAT I MUST HAVE BEEN HIT BY A ROCK. AS THERE WERE NO VEHICLES AROUND FOR MILES, I AM CONFIDENT IT WAS NOT A ROCK BUT A MANUFACTURER DEFECT. FURTHER, I WAS DEFINITELY NOT PLEASED WITH HOW THE DEALERSHIP HANDLED CONSIDERING THE VEHICLE HAD LESS THAN 300 MILES ON IT. I AM JUST NOW SUBMITTING AS I DIDN'T KNOW WHO TO CONTACT OTHER THAN THE DEALER UNTIL I SAW A SEGMENT ON GMA JUST YESTERDAY.