2008 Lexus Rx

I WAS TOLD BY AN OIL CHANGE SERVICE THAT I HAD AN OIL LEAK. I DID NOT DRIVE MY VEHICLE AND HAD TO WAIT OVER THE WEEKEND TO GET IT INTO A SHOP. THE SHOP TOLD ME THAT MY RUBBER OIL COOLER PIPE WAS LEAKING AND IT WAS A BAD LEAK. I CANNOT DRIVE IT. I HAD IT TOWED TO TOYOTA TO LOOK AT IT SINCE THE CLOSETS LEXUS DEALER IS 2 HOURS AWAY. THE TOYOTA DEALER INFORMS ME THAT THE OIL COOLER PIPE IS LEAKING AND NEEDS TO BE REPLACED. THROUGH RESEARCH AND A TIP FROM THE FIRST AUTO SHOP THAT THERE IS A LIMITED-SERVICE CAMPAIGN FOR THIS DEFECTIVE PART AND LEXUS EVEN EXTENDED THE CAMPAIGN THROUGH DECEMBER 2021. I AM RELIEVED THAT IT WILL BE COVERED JUST AS IT SHOULD BY LEXUS. I GET A CALL FROM LEXUS THEY ARE NOT COVERING IT, BECAUSE MY VIN IS NOT INCLUDED IN THE EXTENSION OF THE CAMPAIGN, EVEN THOUGH, MY CAR HAS THE DEFECTIVE PART. MY CAR IS PART OF THAT MANUFACTURING LINE THAT HAD THE DEFECTIVE PART PUT IN. PLEASE HAVE LEXUS EXPAND THEIR VEHICLES TO INCLUDE ALL 07-08 LEXUS RX 350'S FOR THE LIMITED-SERVICE CAMPAIGN AS IT IS STILL A PROBLEM IN THOSE VEHICLES REGARDLESS OF THE VIN. THAT IS WHY THEY GAVE THE EXTENSION OF THE LIMITED-SERVICE-CAMPAIGN BECAUSE LEXUS AND TOYOTA KNOW IT IS STILL A PROBLEM FOR LEXUS AND TOYOTA OWNERS. IF THE RUBBER HOSE IS NOT REPLACED IT COULD CAUSE THE HOSE TO BREAK AND CAUSE ENGINE FAILURE AND DAMAGE OR CAUSE THE ENGINE TO CEASE AND CAUSE A MAJOR ACCIDENT. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BY LEXUS. THUS, I AM REQUESTING THAT LEXUS AND TOYOTA NEED TO REPLACE ANY RUBBER HOSES WITH THE METAL ONES AT NO COST TO THE CUSTOMER. THANK YOU. *TR

THE BRAKE ACTUATOR HAS MALFUNCTIONED. LEXUS HAS VERIFIED THIS HAS HAPPENED TO MY VEHICLE THIS WEEK. THEY HAVE DECLINED ANY ASSISTANCE, INCLUDING REPLACEMENT OF THE PART AND LABOR, PROVIDING ME THE PART TO REPLACE MYSELF (AT NO COST FOR THE PART), AND EVEN REFUSE TO SELL ME THE PART AT THEIR MANUFACTURED COST BASIS. THIS LAST REFUSAL TO DEAL WITH A PART THAT THEY ARE WELL AWARE IS MALFUNCTIONING DUE TO THEIR FAILURE TO BUILD A RELIABLE PRODUCT, AS THEY HAVE OFFERED THEIR OWN VERSION OF SATISFACTION FOR THOSE LUCKY ENOUGH TO HAVE THE FAILURE OCCUR TIMELY. MINE DID NOT KNOW IF THE TIMELY REQUIREMENTS AND OPTED TO MALFUNCTION LESS THAN A YEAR AFTER THE ESTABLISHED DEADLINE. HOWEVER, THE LETTER THEY SENT WENT TO THE PREVIOUS REGISTERED OWNER AND LEXUS EXPLAINED TO ME THAT I SHOULD HAVE CONTACTED THEM WHEN I PURCHASED THIS VEHICLE. I DO NOT AGREE. AS A REGISTERED OWNER IN THE STATE IF TEXAS, IT IS MY OPINION THAT LEXIS COULD HAVE EASILY LOCATED ME THROUGH THE HELP OF THE STATE IF TEXAS REGISTRATION REQUIREMENT. LEXUS SHOULD HAVE TO FIX ITEMS THEY BUILT WITH POOR DESIGNS OR WORKMANSHIP! AS IF THIS WEEK MY VEHICLES BRAKING ABILITY HAS ONLY 10% OF WHAT IT HAD A MONTH AGO AND IS NO LONGER SAFE TO DRIVE!

THE BRAKE PEDAL GOES TO THE FLOOR DUE TO THE ABS ACTUATOR DEFECTS. I HAVE VIDEO OF THE SOUND AND BEHAVIORS WHEN THE PROBLEM OCCURS. I HAVE NOT BEEN ABLE TO DRIVE THE VEHICLE AND THE DEALER WILL NOT FIX THE PROBLEM. THE BRAKES DIDN'T WORK, DIDN'T STOP THE VEHICLE UPON MY LAST USE OF THE CAR. THE VEHICLE DASHBOARD GIVES WARNING AND ERROR CODES RELATED TO THE BRAKES, EMERGENCY BRAKE, ABS, VSC, ETC. I HAVE WRITTEN LEXUS FOR ANY ASSISTANCE. I PURCHASED THE VEHICLE IN MARYLAND FROM A USED CAR DEALER WHO CLEARED THE CODES BEFORE OBTAINING THE SAFETY INSPECTION. HOWEVER IF THIS CAR WERE STARTED OR IF THE BRAKE PEDAL WAS TESTED, THE VEHICLE WOULD HAVE FAILED. AS WAS THE CASE WHEN I OBTAINED MY OWN SAFETY INSPECTION ON THE VEHICLE WHICH IT NOW FAILED

2008 LEXUS RX400H: ALL WARNING LIGHTS AND BUZZER CAME ON UNEXPECTEDLY. BRAKE LOST INTEGRITY, HAVE TO PRESS HARDER ON BRAKES FOR THEM TO WORK. DOES NOT FEEL SAFE TO DRIVE AS I DO NOT WANT TO INJURE OR KILL ANYONE. RAN DIAGNOSTIC AND ERROR CODES C1256 AND C1365 CAME UP. THESE CODES POINT TO THE BRAKE ACCUMULATOR FAILURE. REPAIR IS QUOTED AT $3200 BY TOYOTA DEALER. AFTER RESEARCHING THIS IS A VERY COMMON SAFETY ISSUES WITH TOYOTA VEHICLES. MY BROTHERS PRIUS HAS THE SAME ISSUE. I FOUND OUT THERE WAS POSSIBLE A RECALL/EXTENDED WARRANTY BUT IT HAS ENDED A FEW MONTHS AGO. I DO NOT KNOW WHY THIS IS NOT A STANDING SAFETY RECALL AS IT IS EXTREMELY DANGEROUS. FROM MY RESEARCH AND REPORTS FROM PERSONAL ACQUAINTANCES IT IS VERY APPARENT THAT IS AN ONGOING ISSUE. I CAN NOT DRIVE MY VEHICLE OR JUSTIFY SPENDING $3200 FIXING A KNOW SAFETY DEFECT.

THE DASHBOARD IS BREAKING DOWN (MELTING) CAUSING IT TO BE EXTREMELY SHINY AND STICKY. AS WELL AS OMITTING A GAS WHICH HAS CAUSED A SEVERE GLARE ON THE INSIDE OF THE WINDSHIELD. THIS HAS MADE IT EXTREMELY DIFFICULT AND UNSAFE TO DRIVE AT NIGHT. LEXUS HAD MY VEHICLE IN SEPTEMBER OF 2016 TO FIX AN OIL HOSE RECALL AND PURPOSELY DID NOT MAKE ME AWARE OF THE FAULTY DASHBOARD ISSUE,( SAID THEY DIDN'T HAVE TO) THEREFORE, I MISSED THE WINDOW TO HAVE THIS REPAIRED AT THEIR EXPENSE. LEXUS REFUSES TO MAKE THIS ISSUE A RECALL WHICH HAS AFFECTED THOUSANDS OF VEHICLES.

THIS CAR IS EXPERIENCING SYMPTOMS EXACTLY AS DESCRIBED IN THE INVERTER MODULE RECALL, WHEREBY AFTER HIGHWAY DRIVING, THE ELECTRIC MOTOR WILL FAIL RANDOMLY, TRIPPING ALL DASHBOARD FAILURE LIGHTS, AND PUTTING THE VEHICLE IN "LIMP" MODE, WHERE IT EITHER SLOWS SIGNIFICANTLY OR STOPS, AND THEN THUS POSES GREAT SAFETY RISK WITH SURROUNDING TRAFFIC.

I HAVE HAD TO CONTINUOUS ISSUES WITH MY VEHICLE SINCE I BECAME THE OWNER OF IT. #1 THE HEADLAMP GETS VERY FOGGY. EVERY 2-3 MONTHS I TAKE IT TO THE CAR WASH, THEY POP IT OUT AND CLEAN IT. I GET THIS DONE BECAUSE THE LAMP LOOKS VERY DIM WHILE I AM DRIVING IT AT NIGHT AND IT MAKES IT DIFFICULT TO SEE THE ROAD. THIS IS A SAFETY ISSUE. THE SECOND ISSUE IS THAT THE DASHBOARD IS HEAVILY CRACKED TO THE POINT WHERE MY SON IS ABLE TO PICK OFF PIECES AND TRIES TO PUT IT IN HIS MOUTH. I AM AFRAID OF WHAT TOXIC CHEMICALS THE CRACKED DASHBOARD IS EXPOSING ME AND MY CHILD TO. I CALLED LEXUS TO GET THESE REPAIRED UNDER THE WARRANTY ENHANCEMENT PROGRAM AND THEY TOLD ME THAT BOTH OF THESE ARE NOW 1 YEAR PAST THE WARRANTY. I HAVE BEEN THE OWNER OF THIS CAR SINCE 2017 AND I NEVER GOT NOTICE OF EITHER OF THESE WARRANTY ENHANCEMENTS. BEFORE THAT MY DAD OWNED IT AND HE ALSO NEVER RECEIVED NOTICE. I HAVE FILED A CASE # WITH LEXUS [XXX]. THEY NOW TELL ME THERE IS NOTHING THEY CAN DO AND I WILL HAVE TO PAY OUT OF POCKET FOR ISSUES THAT HAVE BEEN EXISTING FOR THE LAST 4-5 YEARS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

LEXUS OF BELLEVUE SERVICE DEPARTMENT (IN BELLEVUE, WA) COMPLETED A ROUTINE OIL CHANGE ON MY 2008 LEXUS RX 350 AND THEN TOLD ME THEY DISCOVERED A GASKET POWER STEERING FLUID LEAKAGE ON PASSENGER SIDE POWER STEERING RACK AND THAT THIS IS A CRITICAL SAFETY ISSUE THAT WOULD REQUIRE A COMPLETE REPLACEMENT OF POWER STEERING RACK AND GASKETS. THIS WAS COMPLETED AND COST ME $1,874.93 (AFTER APPLYING A LEXUS SERVICE CREDIT FOR $237.99) - SO IT ACTUALLY COST ME $2,112.92. AS THIS LUXURY CAR ONLY HAD 71,604 MILES ON THE ODOMETER, I WANTED TO SEE IF THIS WAS A COMMON ISSUE/DEFECT WITH THIS CAR TYPE. I FOUND NUMEROUS COMPLAINTS REGARDING THIS SAFETY DEFECT WHICH COULD POTENTIALLY CAUSE CATASTROPHIC STEERING FAILURES. SEE: [HTTP://WWW.CARPROBLEMZOO.COM/LEXUS/RX350/STEERING-RACK-AND-PINION-PROBLEMS.PHP] [HTTPS://WWW.CLUBLEXUS.COM/FORUMS/RX-2ND-GEN-2004-2009/768754-POWER-STEERING-LEAK.HTML] I ASK THE NHTSA TO CONDUCT A FORMAL INVESTIGATION OF THIS DEFECT IN LEXUS RX 350'S SO THAT A RECALL COULD BE MADE ON THIS VEHICLE, AND SO THAT THOSE WHO HAVE ALREADY PERFORMED THE REPLACEMENTS WOULD BE REIMBURSED BY LEXUS CORPORATE. THANK YOU.

VVT-I RUBBER OIL LINE RUPTURED LEAKING ALL 6 QUARTS OF OIL OUT OF ENGINE, CAUSING CATASTROPHIC ENGINE DAMAGE WHILE DRIVING IN 2008 LEXUS RX350 TOYOTA SHOULD HAVE NEVER PUT A RUBBER HOSE ON AN OIL LINE WITH 80PSI AND THEY SHOULD HAVE ISSUED A RECALL. THE LEXUS DEALER HAS NEVER ADVISED ME OF POTENTIAL PROBLEM. THEY SHOULD HAVE TO REPAIR MY ENGINE. FURIOUS AT TOYOTA FOR CUTTING COSTS!