2013 Lexus Rx 350

TL* THE CONTACT OWNS A 2013 LEXUS RX 350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL RATTLING SOUND WAS COMING FROM THE STEERING WHEEL, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO LEXUS OF TAMPA BAY (5852 N. DALE MABRY HWY, TAMPA, FL 33614) WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE HAD GOTTEN WORSE OVER TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

MY LEXUS VEHICLE HAS BEEN HAVING ISSUES WITH ITS LOCKS AND TRUNK. SOMETIMES THE TRUNK CANNOT BE OPENED AT ALL EVEN IF I ATTEMPT TO OPEN IT MANUALLY. ALSO, MY DOORS HAVE TO BE MANUALLY LOCKED MOST OF THE TIME. SOMETIMES THE VEHICLE WILL LOCK/UNLOCK USING THE REMOTE. HOWEVER, MOST OF THE TIME I HAVE TO MANUALLY LOCK AND UNLOCK ALL OF THE DOORS. THERE ARE TONS OF VIDEOS ON YOUTUBE ABOUT THIS ISSUE WHICH HAS TO DO WITH THE LOCK ACTUATORS. THERE ARE ALSO A PLETHORA OF FORUMS ON THIS ISSUE AS WELL. MANY INDIVIDUALS HAVE CHOSEN TO NOT REPLACE THE LOCK ACTUATORS THAT EACH INDIVIDUAL DOOR HAS BECAUSE IT IS VERY COSTLY. I HAVE ALSO READ THAT SOMETIMES THE LOCK ACTUATORS WILL HAVE TO BE REPLACED MORE THAN ONCE, THIS IS A COMMON DESIGN FLAW FOR MY CAR AS WELL AS OTHER LEXUS VEHICLES. EVEN NEWER MODEL LEXUS VEHICLES ARE HAVING THIS ISSUE. OBVIOUSLY THIS ISSUE IS A DESIGN FLAW AND DEFECT AND SHOULD BE CLASSIFIED AS A RECALL THAT LEXUS SHOULD BE MANDATED TO FIX. I ALWAYS HAVE TO CHECK WITH MY SON TO ENSURE THAT HE HAS MANUALLY LOCKED HIS DOOR. WE LIVE IN HOUSTON AND IMAGINE HOW NERVOUS I GET WHEN I APPROACH A RED LIGHT WHERE HOMELESS PEOPLE ARE OFTEN BEGGING FOR MONEY. I HAVE TO MAKE SURE MY DOORS ARE LOCKED BECAUSE SOME INDIVIDUALS ARE BOLD ENOUGH TO PULL ON YOUR DOOR HANDLE AND ANYTHING COULD HAPPEN. THIS HOLD TRUE FOR WHEN I AM EXITING THE VEHICLE. I HAVE TO MANUALLY LOCK ALL THE DOORS BECAUSE PEOPLE ARE KNOWN FOR PULLING ON YOUR HANDLES AT NIGHT TO SEE IF THEY CAN GET LUCKY. THE RELIABILITY OF THE LEXUS LOCK ACTUATORS IS A TRUE DESIGN FLAW THAT IS LONG OVERDUE FOR LEXUS TO FIX, I AM ASKING THAT YOU HOLD THEM ACCOUNTABLE FOR MAKING THIS DESIGN FLAW RIGHT WITH ALL LEXUS CAR OWNERS. *TR

DRIVING IN SNOW STORM ON SIDE ROAD. GOING APPROX 20 MPH ROAD SLIGHT INCLINE AND CURVES TO LEFT. TRIED TO TURN LEFT AND CAR CONTINUED GOING STRAIGHT. ANTI LOCK BRAKES WERE PUMPING CAR SEEMED TO ACCELERATE CAR HEADED TO TELEPHONE POLE AND HIT VERY DIRECTLY. CAR WAS TOTALED TELEPHONE POLE CRACKED IN HALF I WAS THROWN INTO STEERING WHEEL WINDSHIELD AND CENTER CONSOLE. AIRBAGS NEVER DEPLOYED. I BROKE MY RIBS AND WAS SEVERLY BRUISED AND HAD PAINFUL IMPACT INJURIES. WHAT DID THE AIRBAG NOT DEPLOY?

TL* THE CONTACT OWNS A 2013 LEXUS RX 350. THE CONTACT STATED THAT THE STEERING WHEEL FAILED, RATTLED, LOOSENED, AND WAS COMING OUT OF PLACE. THE VEHICLE WAS TAKEN TO LEXUS OF PALM BEACH (5700 OKEECHOBEE BOULEVARD, WEST PALM BEACH, FL 33427, (561)-291-6004) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE ENGINE STALLED SEVERAL TIMES. THE SAME DEALER PERFORMED A DIAGNOSTIC TEST, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER REPLACED THE BATTERY AND THE VEHICLE HAD NOT STALLED SINCE THE REPLACEMENT. THE STEEERING SHAFT WAS NOT REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 35,000. *LN *TR

TL* THE CONTACT OWNS A 2013 LEXUS RX 350 EQUIPPED WITH COOPER MASTERCRAFT TIRES, SIZE: 235/16R18 (NA). WHILE DRIVING 50 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TIRES AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO NEW COUNTRY LEXUS OF WESTPORT (1317 POST RD E, WESTPORT, CT 06880, (203) 255-1531) WHERE IT WAS DIAGNOSED THAT THE TIRE THREAD WAS SEPARATING AND ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS UNKNOWN.

LEXUS RX350 HAD A SLIGHT GRINDING NOISE AT AROUND 43,000. IT WAS NOT VERY CLEAR INITIALLY ESPECIALLY WHEN THE AC WAS ON. NOW AT 76,000 MILES, THE NOISE IS VERY LOUD AND LEXUS SAID IT IS THE WATER PUMP SLOWLY GOING BAD. NOW THE CAR, AFTER 70,000 MILES IS OUT OF WARRANTY. I HAVE SEEN REPORTS ONLINE WITH COMMON BEARINGS FAILURE ON TOYOTA/LEXUS WATER PUMPS. I WOUNDER IF THIS IS A SYSTEMIC ISSUE GIVEN THE WELL KNOW RELIABILITY OF THE LEXUS BRAND.