2021 Lexus Nx

The contact owns a 2021 Lexus NX300. The contact stated that while the vehicle was parked, his father heard the car alarm sounding off. The contact went to inspect the vehicle and saw that sunroof glass had shattered. The contact stated that he reviewed the home security footage and observed that the sunroof glass had not been impacted by an object for the sunroof glass to shatter. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 37,718.

The left-hand side outer rear-view mirror vibrates while driving causing safety hazard as it is difficult to clearly see cars behind, or potentially passing while the glass is shaking; yes it is risky; the Lexus dealer in Frederick CO has confirmed the problem. There is currently a warning for other years with the same problem; this is a 2021 NX 300

As I was driving, , I suddenly heard a very loud noise. I didn’t know what it was till I was going to turn to look at the side view mirror of any cars or pedestrians passing. Then only I realized it was my right view mirror that suddenly blew up.. I was lucky that it didn’t blew up in crosswalk where people were standing or waiting to cross because the fragments could have hit anyone..