Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 6 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
6 reports
Mileage unknown · Oct 26, 2022
Steering
This is an amended report filing: --I brought the following issues to the attention of Lexus corporate customer care and after they reviewed the situation, they refused to offer any financial responsibility for correcting this serious safety issue even after I informed them that the same VGRS systems in the Lexus LS460, LS 460L,…
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This is an amended report filing: --I brought the following issues to the attention of Lexus corporate customer care and after they reviewed the situation, they refused to offer any financial responsibility for correcting this serious safety issue even after I informed them that the same VGRS systems in the Lexus LS460, LS 460L, LS 600h, and LS 600hL were all recalled in 2010 and also the VGRS system in the 2013 Lexus GS 350F was also recalled. These recalls similarly involved off-center steering wheel problems related to the VGRS systems. The Lexus dealership technician said, and I quote, "that if this does not become resolved you will eventually lose your electric power steering which could be very dangerous." --The failure involved the vehicle steering system, specifically the Variable Gear Ratio Sterring (VGRS) Electronic Control Unite (ECU) has failed resulting in a severe alignment mismatch between the steering wheel and the front tires. In order for the front wheels to drive in a straight line, the steering wheel would be off center by anywhere from 20 degrees to 120 degrees. This made keeping the vehicle driving in a straight line very difficult. The malfunctioning VGRS ECU is available for inspection upon request. --The above description is self explanatory. If the steering wheel and the front wheels of the vehicle are completely mismatched, control and steering of the vehicle is significantly compromised. The increases the risk of loss of control of the vehicle, collision, and injury. --The above problem was diagnosed at an official Lexus dealership. --The vehicle and component was inspected, tested, and diagnosed at an official Lexus dealership. --The VGRS indicator light was active and the steering wheel alignment was progressively worsening over time.
NHTSA ODI #11491072
Mileage unknown · Oct 26, 2022
Steering
--The failure involved the vehicle steering system. Specifically the Variable Gear Ratio Steering (VGRS) Electronic Control Unit (ECU) had failed resulting in a severe alignment mismatch between the steering wheel and the front tires. In order for the front wheels to drive in a straight line, the steering wheel would be off ce…
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--The failure involved the vehicle steering system. Specifically the Variable Gear Ratio Steering (VGRS) Electronic Control Unit (ECU) had failed resulting in a severe alignment mismatch between the steering wheel and the front tires. In order for the front wheels to drive in a straight line, the steering wheel would be off center by anywhere from 20 degrees to 120 degrees. This made keeping the vehicle driving in a straight line very difficult. The malfunctioning VGRS ECU is available for inspection upon request. --The above description is self explanatory. If the steering wheel and the front wheels of the vehicle are completely mismatched, control and steering of the vehicle is significantly compromised. This significantly increases the risk of loss of control of the vehicle, collision, and injury. --The above problem was diagnosed at an official Lexus dealership. --The vehicle and component was inspected, tested, and diagnosed at an official Lexus dealership. --The VGRS indicator light was active and the steering wheel alignment was progressively worsening over time.
NHTSA ODI #11491070
Mileage unknown · May 25, 2022
Fuel/propulsion System
While driving up I70 in colorado I experienced a fuel smell in the cab of the vehicle. When I stopped to see what the issue was I found fuel vapors coming out of the fuel door/gas cap. I replaced the gas cap and again experienced this issue. This leads me to believe the fuel evap system does not work correctly causing excess…
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While driving up I70 in colorado I experienced a fuel smell in the cab of the vehicle. When I stopped to see what the issue was I found fuel vapors coming out of the fuel door/gas cap. I replaced the gas cap and again experienced this issue. This leads me to believe the fuel evap system does not work correctly causing excessive fuel pressure in the gas tank, leading to pressurized fuel coming up out of the Gas cap. I google this issue and found this seems to be a comen problem that Toyota / Lexus has not addressed. This is a giant safety concern as well as an environmental concern that should be addressed. Fuel vapor under pressure is a fire risk and can be very dangerous. I took the vehicle to the dealer to fix and they said they have no history of this being an issue and that I would need to bring the vehicle in during the issue. Based on the below google results this is a very known issue for Toyota / Lexus that they simply do not want to recognize. I am hoping filling out this form will bring this dangerous condition to light so the dealer can correct the issue. Below are links to documented cases of the issue I experienced and some home remedies people have tried. https://forum.ih8mud.com/threads/gas-tank-building-excessive-pressure-fuel-smell-dangerous-for-sure-why-does-this-happen.1214321/ https://forum.ih8mud.com/threads/gas-tank-building-excessive-pressure-fuel-smell-dangerous-for-sure-why-does-this-happen.1214321/page-30 https://forum.ih8mud.com/threads/100-caught-fire-gas-tank-venting-concerns.1018603/page-17
NHTSA ODI #11466121
Mileage unknown · Aug 29, 2020
Air Bags
AIRBAG WARNING LIGHT STAYS ON
NHTSA ODI #11351999
134,000 miles · Jul 24, 2020
Air Bags
I HAVE CONTACTED TWO LEXUS DEALERS ABOUT A RECALL FOR THE CURTAIN-SHIELD AIRBAG CONTROL MODULE. AFTER MONTHS NEITHER HAVE RECEIVED THE NECESSARY PARTS AND THEREFORE HAVE NOT REMEDIED THE RECALL.
NHTSA ODI #11341247
Mileage unknown · Sep 18, 2013
SuspensionUnknown Or Other
SUSPENSION WILL NOT ADJUST AND THE OFF LIGHT KEEPS BLINKING
NHTSA ODI #10544172
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 Lexus Lx Problems, Complaints & Recalls | Skip That Year