2008 Lexus LS460

The contact owns a 2008 Lexus LS460. The contact stated that while driving at an undisclosed speed, he noticed that there was a shiny glare coming from the dashboard that obstructed his visibility. The dealer was made aware of the failure but informed the contact that the manufacturer's recall for the dashboard had expired in March 2021. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 279,000.

The contact owns a 2008 Lexus LS460. The contact stated that a day after purchasing the vehicle, he noticed that there were cracks on the instrument panel near the radio, and between the dashboard and passenger’s and driver’s side doors. The vehicle was not diagnosed nor repaired by an independent mechanic nor dealer. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 55,000.

TL* THE CONTACT OWNS A 2008 LEXUS LS460. THE CONTACT STATED THAT THE SURFACE OF THE DASHBOARD BEGAN TO DETERIORATE AND PRODUCED A STICKY SUBSTANCE. WHILE OPERATING THE VEHICLE, THE SUNLIGHT CREATED A GLARE ON THE DASHBOARD THAT IMPAIRED THE DRIVER'S VISION. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE FAILURE WAS CAUSED BY A CHEMICAL REACTION IN THE DASHBOARD AND THAT IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

AS I WAS DRIVING INTO MY HOME GARAGE, MY CAR SUDDENLY ACCELERATED ON ITS OWN AND EVENTUALLY CRASHED IN THE BACK WALL OF THE GARAGE. DEPRESSING THE BRAKES FAILED TO STOP THE VEHICLE BEFORE CRASHING. PRIOR TO THE CRASHING INCIDENT, THE UNINTENDED ACCELERATION HAPPENED AT LEAST TWO OTHER TIMES BUT THE VEHICLE EVENTUALLY STOPPED BEFORE AN IMPACT. AROUND THE END OF MARCH 2014, MY BRAKE LIGHTS CAME ON AND I THEN TOOK THE CAR TO TOYOTA FOR REPAIRS. THEREAFTER, I REPORTED THE CRASH INCIDENT TO LEXUS WHO THEN HAD THE VEHICLE INSPECTED ON APRIL 9, 2014. THE TOYOTA EAA INSPECTOR SENT ME A MEMORY STICK WITH THE EDR DATA (CRASH DATA) FROM MY VEHICLE BUT WOULD NOT PROVIDE AN ANALYSIS OR INTERPRETATION OF THE DATA AND SUBSEQUENTLY DENIED MY CLAIM FOR THE DAMAGE INCURRED TO MY CAR. *TR

WHILE PARKED ON A SLOPED DRIVEWAY WITH FRONT OF THE CAR HIGHER THAN THE BACK, I OPENED THE TRUNK AND STARTED TO REACH FOR AN ITEM IN THE TRUNK WHEN THE TRUNK LID CAME DOWN ON THE BACK OF MY HEAD. WHEN I LIFTED THE TRUNK LID SO I CAN MOVE AWAY AND THEN LET GO, IT SLOWLY CAME BACK DOWN AND STOPPED WITH SLIGHT CLEARANCE BETWEEN THE TRUNK LID AND THE BOTTOM PORTION OF THE TRUNK. I TOOK MY CAR TO A DEALER FOR A WARRANTY REPAIR. THEY TOLD ME THAT THE TRUNK LID IS HEAVY SO THIS IS A NORMAL BEHAVIOR. I FIRMLY BELIEVE THAT THIS IS A DEFECT AND SHOULD BE FIXED BY THE MANUFACTURER. *TR