The problem I am experiencing pertains to the dash of my Lexus IS 250. The dash cover has melted, most likely due to exposure to heat during sunny days. This melting dash has created a dangerous situation, as it causes a glaring reflection on the windshield, impairing my vision while driving. This glare poses a significant safet…
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The problem I am experiencing pertains to the dash of my Lexus IS 250. The dash cover has melted, most likely due to exposure to heat during sunny days. This melting dash has created a dangerous situation, as it causes a glaring reflection on the windshield, impairing my vision while driving. This glare poses a significant safety risk to both my and other road users, especially during sunny days when the reflection becomes more pronounced. My primary concern is that despite being aware of this safety issue and having conducted a recall, Lexus has chosen to put a deadline on addressing this problem. This approach contradicts the fundamental principle of ensuring the safety and well-being of Lexus vehicle owners and other road users. The melting dash issue is a manufacturing fault, and it should be addressed regardless of when it manifests itself.
NHTSA ODI #11554896
Mileage unknown · May 11, 2022
StructureUnknown Or OtherVisibility/wiper
Dashboard and door panels are melting to the point that (short) nails get stuck every time we drive. Car is parked under a roof and it’s still melting. Poor visibility due to shine.
NHTSA ODI #11464299
Mileage unknown · Jul 15, 2021
Visibility/wiper
Melted dash board
NHTSA ODI #11424978
Mileage unknown · Feb 27, 2021
Visibility/wiper
THE REAR VIEW MIRROR HAS BECOME UNUSABLE- MIRROR HAS BLACK SCRATCHES ALL OVER ON THE INSIDE & KEEPS GETTING WORSE. DO A GOOGLE SEARCH & YOU'LL FIND 100S OF COMPLAINTS ON FORUMS & CHATS. IT'S 1500 BUX TO GET THIS REPLACED & IT'S NOT A USERS FAULT! LEXUS HAS FULLY AWARE OF THIS FOR YEARS & NEVER DID A RECALL. I CAN'T SEE FROM THIS…
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THE REAR VIEW MIRROR HAS BECOME UNUSABLE- MIRROR HAS BLACK SCRATCHES ALL OVER ON THE INSIDE & KEEPS GETTING WORSE. DO A GOOGLE SEARCH & YOU'LL FIND 100S OF COMPLAINTS ON FORUMS & CHATS. IT'S 1500 BUX TO GET THIS REPLACED & IT'S NOT A USERS FAULT! LEXUS HAS FULLY AWARE OF THIS FOR YEARS & NEVER DID A RECALL. I CAN'T SEE FROM THIS MIRROR AT ALL & DEF. NOT AT NIGHT. IF I GET IN A WRECK, IT WILL BE 100% ON LEXUS!
NHTSA ODI #11398214
60,000 miles · May 21, 2020
StructureUnknown Or OtherVisibility/wiper
THE DASHBOARD MELTING WHEN THE VEHICLE WAS IN MOTION AND STATIONARY. MELTING DASHBOARD CREATES A GLARE IN THE WINDSHIELD AND MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING DURING THE DAY. ADDITIONALLY, TOXIC FUMES FROM MELTING DASHBOARD MAKE IT DIFFICULT TO BREATHE WHEN DRIVING. *TR
NHTSA ODI #11325463
40,000 miles · Oct 29, 2019
Visibility/wiper
OVER TIME, THE REARVIEW MIRROR HAS DARKENED WITH BLACK SPOTS AND LINES MAKING IT DIFFICULT TO SEE DURING THE DAY. LEXUS IS AWARE OF THE PROBLEM, BUT WILL NOT REPLACE THE MIRROR WITHOUT A RECALL. THE DEFECT CAN BE SEEN ON REARVIEW MIRRORS FOR SALE ON EBAY. I WAS ADVISED BY LEXUS SERVICE THAT IF IT DOESN'T PASS SAFETY CHECK INS…
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OVER TIME, THE REARVIEW MIRROR HAS DARKENED WITH BLACK SPOTS AND LINES MAKING IT DIFFICULT TO SEE DURING THE DAY. LEXUS IS AWARE OF THE PROBLEM, BUT WILL NOT REPLACE THE MIRROR WITHOUT A RECALL. THE DEFECT CAN BE SEEN ON REARVIEW MIRRORS FOR SALE ON EBAY. I WAS ADVISED BY LEXUS SERVICE THAT IF IT DOESN'T PASS SAFETY CHECK INSPECTION TO STICK ON A TEMPORARY MIRROR. THEY KNOW THERE IS A PROBLEM AND IT IS A SAFETY ISSUE. THERE MUST BE A RECALL BEFORE SOMEONE DIES. I FIND MYSELF LOOKING LONGER INTO THE MIRROR, TAKING MY EYES OFF THE ROAD, TO DISCERN THE TRAFFIC BEHIND. I TOOK PICTURES, BUT ON EBAY, IF YOU LOOK CLOSE, YOU CAN SEE THE SPOTTING AND LINES ON THE USED MIRRORS FOR SALE. IT'S NOT AN ISOLATED INCIDENT. ESPECIALLY BY THE COMPASS IN THE RIGHT HAND SIDE THERE ARE NOTICEABLE PARALLEL DIAGONAL LINES. THE REST OF THE MIRROR IS SPOTTY WITH LINES AND DARK.
NHTSA ODI #11277003
Mileage unknown · Apr 6, 2018
EngineSeatsVisibility/wiper
THE DRIVER SEAT MAKES A LOUD NOISE WHEN MOVING BACK AND FORTH TO ADJUST THE POSITION. VIBRATATION IS STRONG WHEN YOU COME TO A STOP AND IT FEELS LIKE THE CAR WILL DIE OUT. AND DANGEROUS TO DRIVE ON A SUNNY DAY BECAUSE OF THE GLARE FROM THE DASHBOARD. I HAVE CALLED DEALERSHIP WITH NO LUCK
NHTSA ODI #11083541
Mileage unknown · Oct 12, 2017
Unknown Or OtherVisibility/wiper
I HAVE RECENTLY PURCHASED A PREOWNED 2008 LEXUS ISF WITH THE STICKY DASH BOARD ISSUE AND ALSO THE DOOR PANELS ARE DECAYING AWAY. LEXUS WILL NOT REPLACE MY ITEMS THAT ARE DAMAGE DUE TO THEIR POOR MIXTURE OF THE MATERIAL USED TO MAKE THEIR DASH AND PANELS. PREOWNED PURCHASED SHOULD BE COVER IF THE CAR MEET THE DEFECTIVE ISSUE.
NHTSA ODI #11033065
Mileage unknown · Aug 11, 2015
Unknown Or OtherVisibility/wiper
DASHBOARD IS MELTING, CAUSING A SHINNY INTENSE GLARE ON WINDSHIELD CAUSES POOR VISIBILITY ON SUNNY DAYS....
NHTSA ODI #10747913
105,000 miles · Feb 13, 2015
Equipment Adaptive/mobilityVisibility/wiper
DASH IS MELTING AND CRACKED. CAUSING VISIBILITY IMPAIRMENT
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT FOR FUEL LEAKAGE FROM THE THREADED PORTION OF THE FUEL PRESSURE SENSOR AND IF A FUEL LEAK IS NOT CONFIRMED, DEALERS WILL FURTHER TIGHTEN THE FUEL PRESSURE SENSOR WITH THE PROPER TORQUE. IF A FUEL LEAK IS CONFIRMED, THE GASKET BETWEEN THE SENSOR AND THE FUEL DELIVER PIPE WILL BE REPLACED WITH A NEW ONE, AND THE SENSOR WILL BE TIGHTENED WITH THE PROPER TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
TOYOTA IS RECALLING 214,570 MY 2006-2008 LEXUS IS, MY 2006-2007 GS AND MY 2007-2008 LS PASSENGER VEHICLES EQUIPPED WITH ALUMINUM FUEL DELIVERY PIPES (FUEL RAILS). ETHANOL FUELS WITH A LOW MOISTURE CONTENT WILL CORRODE THE INTERNAL SURFACE OF THE FUEL RAILS. AS THIS CONDITION PROGRESSES, THE ENGINE MALFUNCTION INDICATOR LIGHT MAY ILLUMINATE.
Consequence & remedy
Consequence: OVER TIME, THE CORROSION MAY CREATE A PINHOLE RESULTING IN FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE FUEL DELIVERY PIPES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2009. OWNERS MAY CONTACT TOYOTA/LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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