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2007 Lexus Is 350

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

39 reports with mileage · 14 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports2 injury reports

Structure complaints

14 reports
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65,000 miles · Mar 7, 2023
Structure

The contact owns a 2007 Lexus IS350. The contact stated that the dashboard was melting and becoming sticky. The failure caused the dashboard to become shiny impeding the view of the driver. The vehicle was not repaired. The contact stated that the letter was mailed to the previous owner regarding a repair for the failure and the…

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The contact owns a 2007 Lexus IS350. The contact stated that the dashboard was melting and becoming sticky. The failure caused the dashboard to become shiny impeding the view of the driver. The vehicle was not repaired. The contact stated that the letter was mailed to the previous owner regarding a repair for the failure and the deadline was missed for the dashboard replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and provided the contact with a maintenance voucher. The approximate failure mileage was 65,000.

NHTSA ODI #11510671

71,348 miles · Mar 5, 2021
Structure

TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY CAUSING A GLARE TO REFLECT ONTO THE WINDSHIELD CAUSING A VISIBILITY ISSUE WHILE DRIVING. THE CONTACT INFORMED LEXUS OF WESTMINISTER (7600 WESTMINSTER BLVD, WESTMINSTER, CA 92683) OF THE FAILURE AND WAS REFERRED TO THE MANUFACTURER FOR ASSI…

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TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY CAUSING A GLARE TO REFLECT ONTO THE WINDSHIELD CAUSING A VISIBILITY ISSUE WHILE DRIVING. THE CONTACT INFORMED LEXUS OF WESTMINISTER (7600 WESTMINSTER BLVD, WESTMINSTER, CA 92683) OF THE FAILURE AND WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS A CUSTOMER SUPPORT LETTER MAILED OUT TO IN 2015 AND EXPIRED IN 2017. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT SHE NEVER RECEIVED THE LETTER. THE CONTACT STATED THE FAILURE WAS A SAFETY ISSUE BECAUSE THE LIGHT FROM THE DASHBOARD WAS REFLECTING ONTO THE WINDSHIELD AND REDUCING HER VISIBILITY WHILE DRIVING. THE FAILURE MILEAGE WAS 71,348.*DT*JB Consumer stated dealer and manufacture is aware of the defects.*JB

NHTSA ODI #11399298

Mileage unknown · Jan 20, 2015
Structure

MELTING DASH AND DOOR PANELS. *TR

NHTSA ODI #10676851

28,000 miles · Nov 16, 2014
Equipment Adaptive/mobilityStructure

THIS IS THE FIRST BRAND NEW CAR I'VE EVER PURCHASED AND KEEP IT IN A GARAGE DURING THE DAY SINCE I HAVE TO DRIVE A WORK VEHICLE BETWEEN DAYTIME HOURS. THE GARAGE IS NOT AIR CONDITION BUT DOES NOT GET EXTREMELY HOT. THE SOFT RUBBER INTERIOR HAS DETERIORATED AND GOTTEN VERY STICKY AND BRITTLE. IT CAN BE RUBBED AWAY WITH A QUICK…

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THIS IS THE FIRST BRAND NEW CAR I'VE EVER PURCHASED AND KEEP IT IN A GARAGE DURING THE DAY SINCE I HAVE TO DRIVE A WORK VEHICLE BETWEEN DAYTIME HOURS. THE GARAGE IS NOT AIR CONDITION BUT DOES NOT GET EXTREMELY HOT. THE SOFT RUBBER INTERIOR HAS DETERIORATED AND GOTTEN VERY STICKY AND BRITTLE. IT CAN BE RUBBED AWAY WITH A QUICK SWIPE OF YOUR FINGER. ITS AFFECTING MY DRIVER SIDE INTERIOR DOOR TRIM PANEL AT THE GRAB HANDLE. ITS CONSTANTLY FALLING APART AND GETTING GUMMY RESIDUE ON MY HANDS. THIS IS THE ONLY ISSUE WITH THIS CAR AND ITS NOT FAIR TO US CUSTOMERS BECAUSE THIS IS A VERY EVIDENT MANUFACTURER DEFECT. I NEVER RECEIVED A NOTICE OR WAS INFORMED OF ANY ACTION THEY WOULD PROVIDE FOR THIS FLAW. *TR

NHTSA ODI #10655253

40,000 miles · Oct 24, 2014
Structure

THE DASH HAS BECOME STICKY ALONG WITH THE OTHER PARTS MADE FROM THE SAME MATERIAL. I HAVE NOT DONE ANYTHING THAT WOULD HAVE CAUSED THIS ISSUE. IT IS A MANUFACTURER DEFECT. *TR

NHTSA ODI #10649665

Mileage unknown · Aug 30, 2014
Structure

DASH IS MELTING CAUSING A GLARE MAKING IT HARD TO SEE. I WAS VERY UPSET WHEN I PURCHASED MY LEXUS IS350 AND SAW THE DASH STARTING TO MELT. LEXUS IS SUPPOSE TO BE A LUXURY CAR BUT I FIND IT HARD TO BE TRUE WITH THE LACK OF ATTENTION TO DETAIL WHEN IT COMES TO THE DASH AND DOOR PANEL MELTING. I AM ONLY 5'0 TALL AND NO MATTER IF I …

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DASH IS MELTING CAUSING A GLARE MAKING IT HARD TO SEE. I WAS VERY UPSET WHEN I PURCHASED MY LEXUS IS350 AND SAW THE DASH STARTING TO MELT. LEXUS IS SUPPOSE TO BE A LUXURY CAR BUT I FIND IT HARD TO BE TRUE WITH THE LACK OF ATTENTION TO DETAIL WHEN IT COMES TO THE DASH AND DOOR PANEL MELTING. I AM ONLY 5'0 TALL AND NO MATTER IF I RAISE MY SEAT UP DOWN BACK FORWARD THE MELTED DASH MAKES A GLARE ON THE WINDSHIELD MAKING IT VERY HARD TO ALMOST IMPOSSIBLE TO SEE ON SUNNY DAYS. I DRIVE 100 MILES FOR WORK 5 DAYS A WEEK AND I FIND MYSELF OFTEN HAVING TO DUCK DOWN NEAR THE STEERING WHEEL JUST SO I CAN SEE OUT MY WINDSHIELD. THIS IS A SAFETY ISSUE THAT NEEDS TO BE DEALT WITH AND TOOK CARE OF COMPLETELY. TOYOTA DO YOU WANT TO BE THE ONE TO CALL MY CHILD WHEN I WRECK MY CAR DUE TO A "MELTING DASH" CAUSING A TERRIBLE GLARE MAKING IT HARD TO SEE AND DRIVE?? *TR

NHTSA ODI #10629519

45,000 miles · Aug 17, 2014
Structure

LEXUS HAS PRODUCED CARS WITH DEFECTIVE INTERIORS THAT ONLY LAST A FEW YEARS. FOR AN EXPENSIVE LUXURY CAR THAT IS SUPPOSED TO REPRESENT QUALITY THIS IS UNACCEPTABLE. CARS THAT COST HALF THE PRICE DO NOT HAVE THIS PROBLEM AFTER 10 EVEN 20 YEARS. IF YOU JUST GOT INTO YOUR CHINA-MADE TOYOTA CAMRY ONLY TO NOTICE THAT YOUR DOOR PAN…

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LEXUS HAS PRODUCED CARS WITH DEFECTIVE INTERIORS THAT ONLY LAST A FEW YEARS. FOR AN EXPENSIVE LUXURY CAR THAT IS SUPPOSED TO REPRESENT QUALITY THIS IS UNACCEPTABLE. CARS THAT COST HALF THE PRICE DO NOT HAVE THIS PROBLEM AFTER 10 EVEN 20 YEARS. IF YOU JUST GOT INTO YOUR CHINA-MADE TOYOTA CAMRY ONLY TO NOTICE THAT YOUR DOOR PANEL HAS INEXPLICABLY MELTED, IT'S PROBABLY NOT YOUR FAULT AND THE PROBLEM IS GOING TO BE FIXED FOR FREE. AS I AM TOLD BY EMPLOYEES OF LEXUS, THE CORPORATE OFFICE OF LEXUS IS WELL AWARE OF THE PROBLEM WITH THE MATERIAL USED IN THE CARS LEXUS PRODUCED IN 2007. AS THE CAR SITS IN THE SUN THE DOOR PANELS START TO MELT. THIS MAKES NO SENSE FOR A LUXURY CAR TO HAVE THIS TYPE OF PROBLEM. I AM REQUESTING THAT THE DOOR PANELS BE CHANGED UNDER MY EXTENDED WARRANTY EVEN THOUGH THIS SHOULD NOT FALL UNDER ANY WARRANTY REPAIR DUE TO THE FACT THIS IS A FACTORY DEFECT. *TR

NHTSA ODI #10625829

53,000 miles · Aug 7, 2014
Structure

I AM ABSOLUTELY DISAPPOINTED THAT AFTER SEVEN YEARS THE DASHBOARD AND DOOR PANELS OF MY IS350 HAVE MELTED! THESE PARTS BECAME STICKY, GLOSSY, AND EXTREMELY UNSAFE. I HAVE DONE MY BEST TO KEEP MY CAR LOOKING NEW. I THOUGHT WHEN I BOUGHT THIS CAR I WAS BUYING QUALITY AND HIGH END MATERIAL. I'VE ONLY EVER USED A SOFT RAG TO CLEAN T…

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I AM ABSOLUTELY DISAPPOINTED THAT AFTER SEVEN YEARS THE DASHBOARD AND DOOR PANELS OF MY IS350 HAVE MELTED! THESE PARTS BECAME STICKY, GLOSSY, AND EXTREMELY UNSAFE. I HAVE DONE MY BEST TO KEEP MY CAR LOOKING NEW. I THOUGHT WHEN I BOUGHT THIS CAR I WAS BUYING QUALITY AND HIGH END MATERIAL. I'VE ONLY EVER USED A SOFT RAG TO CLEAN THE INTERIOR, SO THIS MAKES ME UPSET AND UNHAPPY WITH THE QUALITY AND LACK OF SUPPORT. I THOUGHT THAT BY HAVING THE PLATINUM SERVICE AGREEMENT AND LEXUS KNOWING ABOUT THIS PROBLEM, THEYWOULD HAVE DONE SOMETHING TO REMEDY THIS ISSUE. IT'S SUCH AN UGLY FEELING TO KNOW YOU'VE PURCHASED AN EXPENSIVE, LUXURY CAR AND THIS HAPPENS. THEN, I HAVE TO PAY FOR IT! THIS IS A HUGE CONCERN FOR QUALITY AND SAFETY. *TR

NHTSA ODI #10620737

40,000 miles · Jul 31, 2014
Structure

I HAVE A 2007 CAR WITH 77,000 MILES ON IT. IN JULY OF 2011, I NOTICED THAT THE DASHBOARD WAS GETTING STICKY AND SHINY AND HAD THE START OF A SMALL CRACK IN IT. OVER THE NEXT FEW YEARS, THE CRACK GOT HUGE AND SPREAD. AT THIS POINT I CAN ACTUALLY PEEL PARTS OF THE DASH OFF BY HAND. THE PLASTIC ON THE DASH LOOKS LIKE IT IS MEL…

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I HAVE A 2007 CAR WITH 77,000 MILES ON IT. IN JULY OF 2011, I NOTICED THAT THE DASHBOARD WAS GETTING STICKY AND SHINY AND HAD THE START OF A SMALL CRACK IN IT. OVER THE NEXT FEW YEARS, THE CRACK GOT HUGE AND SPREAD. AT THIS POINT I CAN ACTUALLY PEEL PARTS OF THE DASH OFF BY HAND. THE PLASTIC ON THE DASH LOOKS LIKE IT IS MELTING, IT IS SHINY AND STICKY TO THE TOUCH. ANOTHER ISSUE I HAVE WITH MY CAR IS THE RUBBER GASKETS IN ALL THE WINDOWS ARE MELTING. THE SEAL HASN'T BEEN COMPROMISED YET BUT IT LEAVES NASTY STREAKS ON THE WINDOWS WHEN I GO TO ROLL THEM DOWN. I NEVER HAVE CLEAN WINDOWS. I DO LIVE IN FLORIDA AND IT GETS SUPER HOT HERE BUT THE OTHER CARS (NON-LEXUS) THAT WE OWN DO NOT HAVE EITHER OF THESE PROBLEMS. I REALLY LOVED MY LEXUS WHEN WE PURCHASED IT, BUT I AM SUPER DISAPPOINTED IN IT NOW, AND THE FACT THAT BECAUSE IT IS NO LONGER UNDER WARRANTY, THEY WON'T COVER IT BEING REPAIRED. I'M NOT EVEN SURE IT;S WORTH IT AT THIS POINT. UNFORTUNATELY, I WILL NEVER BUY ANOTHER LEXUS EVER AGAIN. *TR

NHTSA ODI #10618046

35,000 miles · Jul 31, 2014
Structure

MY INTERIOR IS MELTED AND HAS STAINED AND RUINED NEW EXPENSIVE CLOTHING . ITS ALSO REFLECTING SUN FROM DASHBOARD TO WINDSHIELD MAKING IT HARD TO SEE ON SUNNY DAYS. ITS HORRIBLE BECAUSE THE REST OF MY CAR IS IN GREAT SHAPE AND WELL KEPT CONDITION. *TR

NHTSA ODI #10617821

Official recalls

8

19V741000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

Oct 17, 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Additional source detail variants (2)

Air Bags:frontal:passenger Side:inflator Module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Air Bags:frontal:driver Side:inflator Module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

18V432000 · Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Jun 26, 2018

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.

Additional source detail variants (2)

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.

Fuel System, Gasoline:delivery

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.

17V006000 · Air Bags:frontal:passenger Side:inflator Module

Jan 9, 2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

16V340000 · Air Bags:frontal:passenger Side:inflator Module

May 23, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

14V647000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Oct 15, 2014

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

13V395000 · Engine

Sep 4, 2013

Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.

Consequence & remedy

Consequence: The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.

Remedy: Toyota will notify owners, and Lexus dealers will replace the VVT unit free of charge. Owners may contact Toyota at 1-800-331-4331.

13V030000 · Visibility/wiper

Jan 30, 2013

Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of the wipers may become inoperative.

Consequence & remedy

Consequence: Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.

Remedy: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.

10V309000 · Engine And Engine Cooling:engine

Jul 6, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2008 LEXUS PASSENGER CARS MANUFACTURED FROM AUGUST 26, 2005 THROUGH AUGUST 4, 2008. MICRO-FOREIGN OBJECTS IN THE MATERIAL OF THE VALVE SPRING MAY DEGRADE THE STRENGTH OF THE VALVE SPRING, POSSIBLY CAUSING THE SPRING TO BREAK.

Consequence & remedy

Consequence: THE ENGINE COULD FAIL AND STOP SUDDENLY WHILE THE VEHICLE IS IN MOTION, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 2, 2010. OWNERS MAY CONTACT LEXUS AT 1-800-255-3987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.