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2017 Lexus ES350

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Lexus ES350 do not stand out strongly from the model-year median of 21.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 19 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports0 fire reports5 injury reports

Unknown Or Other complaints

3 reports
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52,425 miles · Feb 16, 2021
Unknown Or Other

I WAS DRIVING DOWN THE HIGHWAY IN VA AND I HEARD A LOUD EXPLOSION AND I LATER FOUND OUT THE SUNROOF EXPLODED ON ITS OWN NO CARS AROUND, NO OVER PASS IT JUST EXPLODED INTO LITTLE PIECES.

NHTSA ODI #11396498

25 miles · Aug 13, 2018
Unknown Or Other

NAV SYSTEM WILL NOT TAKE ME TO MY HOME ADDRESS - MY DEVELOPMENT WAS STARTED IN 2003. MY STREET IN NOT AVAILABLE AND THE NAV SYSTEM DISABLES ME FROM TYPING THE STREET NAME. JUST MOVED TO A NEW STATE AND NEED TO BE ABLE TO PUT IN 'TAKE ME HOME'. I HAVE CONTACTED THE DEALER (WILDE LEXUS, SARASOTA, FL) 3 TIMES - THEY CLAIMED TO HAVE…

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NAV SYSTEM WILL NOT TAKE ME TO MY HOME ADDRESS - MY DEVELOPMENT WAS STARTED IN 2003. MY STREET IN NOT AVAILABLE AND THE NAV SYSTEM DISABLES ME FROM TYPING THE STREET NAME. JUST MOVED TO A NEW STATE AND NEED TO BE ABLE TO PUT IN 'TAKE ME HOME'. I HAVE CONTACTED THE DEALER (WILDE LEXUS, SARASOTA, FL) 3 TIMES - THEY CLAIMED TO HAVE ORDERED A NEW DISK BUT I FEEL I AM GETTING A RUN-AROUND SINCE THE DISK DOES NOT SHOW UP - HAVE BEEN DRIVING THE CAR FOR A LITTLE OVER ONE YEAR - I HATE IT.

NHTSA ODI #11119591

670 miles · Nov 21, 2017
Unknown Or OtherCrash

THE PRE-COLLISION SYSTEM DOES NOT WORK PROPERLY. THE CAR REAR ENDED THE VEHICLE IN FRONT OF IT WITHOUT WARNING AND BRAKE ASSIST BY PRE-COLLISION SYSTEM AS LEXUS CLAIMED. IT RESULTED IN AN ACCIDENT. LEXUS HAS PERFORMED THE INVESTIGATION AND EXTRACTED DATA FROM EDR. THEY CONCLUDED NO DEFECT FOUND. I STILL BELIEVE THAT THE CAR …

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THE PRE-COLLISION SYSTEM DOES NOT WORK PROPERLY. THE CAR REAR ENDED THE VEHICLE IN FRONT OF IT WITHOUT WARNING AND BRAKE ASSIST BY PRE-COLLISION SYSTEM AS LEXUS CLAIMED. IT RESULTED IN AN ACCIDENT. LEXUS HAS PERFORMED THE INVESTIGATION AND EXTRACTED DATA FROM EDR. THEY CONCLUDED NO DEFECT FOUND. I STILL BELIEVE THAT THE CAR PRE-COLLISION SYSTEM DID NOT WORK AT ALL AND WAS NOT ABLE TO PREVENT THE COLLISION AS EXPECTED.

NHTSA ODI #11047949

Official recalls

1

17V415000 · Steering:linkages:tie Rod Assembly

Jun 29, 2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.

Consequence & remedy

Consequence: If the lock nut loosens, the tie rod may separate causing a loss of steering and increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is HLC.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.