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2017 Lexus ES350

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Lexus ES350 do not stand out strongly from the model-year median of 21.

About this comparison →
22Owner complaints

Model-year median: 21

1Recall campaigns

View recall details →

0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
16
201416
201521
201622
20175
20185
20195
2020
Compare all ES350 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Structure
3Unknown Or Other
3Visibility/wiper
3Air Bags
2Electrical System
2
All reported categories
Forward Collision Avoidance
2Service Brakes
2Suspension
2Engine
1Exterior Lighting
1Seats
1Service Brakes, Hydraulic
1Steering
1Vehicle Speed Control
1Visibility
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 19 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports0 fire reports5 injury reports

Steering complaints

1 reports
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10,000 miles · May 17, 2018
SteeringSuspensionCrashInjury

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SIDE TIRE FRACTURED AND THE CONTROL ARM ASSOCIATED WITH THE SUSPENSION ARM FRACTURED NEAR THE WHEEL BEARING. THE FRONT DRIVER'S SIDE WHEEL WAS PULLING THE VEHICLE TO THE LEFT INTO ONCOMING TRAFFIC. AS A RESULT, THE CONTACT STRUCK A CU…

Read full complaint

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SIDE TIRE FRACTURED AND THE CONTROL ARM ASSOCIATED WITH THE SUSPENSION ARM FRACTURED NEAR THE WHEEL BEARING. THE FRONT DRIVER'S SIDE WHEEL WAS PULLING THE VEHICLE TO THE LEFT INTO ONCOMING TRAFFIC. AS A RESULT, THE CONTACT STRUCK A CURB. AS THE CONTACT TURNED THE STEERING WHEEL TO THE RIGHT, THE VEHICLE STILL ENDED UP ON THE CURB. THE CONTACT PULLED THE TENDONS IN HER RIGHT ARM TRYING TO STEER THE VEHICLE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO LEXUS OF WESTMINSTER (7600 WESTMINSTER BLVD, WESTMINSTER, CA 92683, 1-888-413-1939) WHERE IT WAS DETERMINED THAT THEY WOULD INVESTIGATE THE CRASH DATA CONCERNING THE EDR BOX. THE MANUFACTURER WAS NOTIFIED TO ESCALATE THE MATTER AND INDICATED THAT THEY WOULD FOLLOW-UP. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V415000 (STEERING). THERE WERE THREE TSBS ON THE WHEELS AND 3 TSBS ON THE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ODI #11096607

Official recalls

1

17V415000 · Steering:linkages:tie Rod Assembly

Jun 29, 2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.

Consequence & remedy

Consequence: If the lock nut loosens, the tie rod may separate causing a loss of steering and increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is HLC.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.