2021 Land Rover Range Rover Velar

This complaint is filed regarding an inoperable vehicle subject to active safety recall NHTSA 26V-248 / JLR Campaign D126. My 2021 Range Rover Velar MHEV experienced a total charging failure and loss of motive power caused by an internal failure of the 48V-to-12V DC-DC converter (boost control microchip defect). A professional diagnostic confirmed the 12V battery is viable, but the DC-DC converter has zero output and is throwing charging communication faults. The vehicle is completely disabled and unsafe to drive. Jaguar Land Rover North America and its authorized dealerships refuse to service, replace the failed component, or ground the vehicle under the recall campaign without requiring multi-thousand-dollar out-of-pocket payment from me, citing 'remedy not yet available.' JLR has also refused alternative mobility/loaner support for a vehicle grounded directly by this federally acknowledged safety hazard.

RECALL REMEDY FAILURE-DEALER DENIED SAFETY REPAIR On 7/31 vehicle would shut off after cranking up. Eventually got a check engine light. I was out of town at the time and it was 630pm. I was able to take vehicle to a Advanced Auto so they could do a quick diagnostic check. Codes P0505--Idle Air Control System DTC Severity 2 of 3 and P0507--Idle Control System RPM Higher than expected also showed. I was able to drive back home but had to immediately give the car gas for the car to stay running. On 8/3 I contacted Land Rover/Jaguar and was told to bring the car in 8/4 for an appointment. By my 8/4 appointment I had already researched what could have been wrong with my vehicle and found that a recal for the same issue was done in 2022. Recall number--N627 H376..My land rover and VIN was associated with this recall. Once I arrived at the dealership and the car was looked at--it was determined the PCV assembly was bad (positive crankcase ventilator) and purge valve was bad. This is the exact same part (PCV) that was recalled in 2022. The dealership told me that the recall had been completed/closed in 2022 with the previous owner. I was told that I was responsible for the charges since the recall was completed in 2022. I do not believe this is correct. If the same issue happens again the manufacturer should reopen the recall again and I should not have had to pay for this. There was obviously another failure with the PCV assembly and the dealership/Land Rover Jaguar refused to fix the issue. In my research I also found out that this was an emissions recall and if not fixed I could possibly fail a DMV inspection check. In short--The exact same mechanical failure has returned and created an engine hazard. Land Rover/Jaguar refused to execute a permanent safety fix and charged me $1600 out of pocket for a failed safety component. I'm attaching information about PCV recall and can send invoice information/receipt when I can get it uploaded to my computer.

The backup camera on my 2021 Velar has stopped functioning. Service confirmed not a wiring issue and claims it is the NFSM Module not functioning correctly. There are several recalls on the module that include the model and year of my Velar. Although my VIN number is not included in the recall, it is highly suspect that it is a known faulty module for the year and model amongst other models from 2020-2024. It is a safely hazard and one that should not fall under the consumers responsibility. This make, model, year and VIN needs to be added to the recall. Please do the right thing and have it included in the recall. Thank you!

The contact owns a 2021 Land Rover Range Rover Velar. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired due to parts not being available. The manufacturer was notified of the issue. The contact had not experienced a failure.

Well maintained vehicle I’ve been sole owner of. Driving normally along highway at normal speed. Electrical issue warning alert pops up, immediately goes away. This happened again, car fills with smoke and is immediately on fire. Happened very quickly. Have had zero issues with this vehicle otherwise. No warnings. Car was functioning perfectly leading up to the incident.

My vehicle was sitting in my driveway for five days over the Fourth of July weekend this year into the Wednesday of the following week when I walked out to my car and saw that the windshield had long cracks all over it commencing in the frit. There was no debris, rock, or anything in the well of the windshield or in the driveway. This is my second Range Rover Velar and while there was no impact to this windshield, I have seen that these windshields are very sensitive and easily damaged by the slightest things. I am really coming to believe that Jaguar Land Rover is using defective materials. Please investigate this potentially serious safety issue. Thank you!

I purchased a used 2021 SUV from a licensed dealer in January 2025. At the time of sale, the odometer was disclosed as showing just over 72,000 miles. However, I obtained a third-party vehicle history report that shows the vehicle had over 73,000 miles six months earlier. I personally photographed the odometer at nearly 76,000 miles only three days after the purchase. This suggests the odometer reading was rolled back or misrepresented prior to the sale. Immediately after the purchase, the vehicle experienced multiple issues including: A battery failure on the day of purchase A dashboard warning for “SOS System Limited Functionality” within a few weeks A missing fuel filler cap that triggered a vehicle system alert Severely worn tires that required immediate replacement The SOS system malfunction was confirmed and inspected by the dealer. The other issues were documented with photographs and reviewed during service follow-up. I believe the odometer discrepancy misrepresented the vehicle’s condition and contributed to these early failures. I am concerned this vehicle may have been tampered with or inadequately reconditioned before being sold, putting the safety of my family and other drivers at risk.

In wet, rainy conditions, the dynamic stability control malfunctioned and would not cede control back to the driver. As a result, the vehicle crashed into the guardrail, causing injury to an passenger. I am an attorney, reporting this on behalf of my client who was the injured passenger, Mr. Vikram Gunda. The vehicle was a shop loaner, so it is not available for inspection by the complaining party. It is unknown to the complaining party whether the vehicle has been inspected, tested, repaired, or reported to the manufacturer. The driver did not indicate whether he saw any warning lamps, messages, or other symptoms prior to the malfunction.