When traveling on [XXX] in New York, at 78 mph, my 2018 Range Rover Evoque experienced an electronic power steering rack failure I had just picked up my neighbors from the airport and were on the way home. When traveling on a smooth, straight highway, the audible notification alerted and a message on the dash appeared stating …
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When traveling on [XXX] in New York, at 78 mph, my 2018 Range Rover Evoque experienced an electronic power steering rack failure I had just picked up my neighbors from the airport and were on the way home. When traveling on a smooth, straight highway, the audible notification alerted and a message on the dash appeared stating "power steering reduced". When just trying to change lanes on the straight highway I would feel the strong resistance. When exiting the Interstate my neighbor sitting in the passenger seat even helped me with turning the wheel on the exit ramp. We manage to make it back to my driveway. My wife normally drives this vehicle and if it was her driving at the time of the failure in our more rural area, there is no doubt she would not have been able to steer and would have crashed with a high possibility of personal injury. There is no way she would have had the strength to control the vehicle. The possibility of injury or death is high. If that had happened legal action would have been taken. I had the vehicle towed 90 miles to the JLR dealership and they eventually completed the fix by replacing the electronic power steering rack at a cost of over $6k. There was much discussion with the dealership about the failure and the kept saying nothing could be done. I chose to pay for the repair only because I wasn't going to continue making monthly payments for a vehicle i couldn't use, or even move. There is a recall in regards to steering rack bolts. However my vehicles VIN is just shy of meeting the require range. Cost of tow, fix, and travel to pick it up after the repair is close to $7k. The large amount of added debt is a huge inconvenience for a repair that should be covered by a major part that was defective. I have attached the dealer repair estimate, the dealer repairs made, and the text communication with the dealership in regards to the steering rack failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11662705
Mileage unknown · Oct 12, 2022
Electrical SystemService BrakesSteering
When I reverse in cold outside temperatures there is a very loud squealing noise. When turning wheel slowly left or right there is a loud grinding noise that gets louder when pressing the gas. When I turn the heater on over 2 notches a loud buzzing whistling sound gets louder the higher I turn the heater on. I have taken …
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When I reverse in cold outside temperatures there is a very loud squealing noise. When turning wheel slowly left or right there is a loud grinding noise that gets louder when pressing the gas. When I turn the heater on over 2 notches a loud buzzing whistling sound gets louder the higher I turn the heater on. I have taken it to Land Rover and they tell me they couldn’t find anything wrong but there is definitely something wrong.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Land Rover Range Rover Evoque, Range Rover Velar, and Land Rover Discover Sport vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy: Land Rover will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N138.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Land Rover Range Rover Evoque convertible vehicles equipped with 20-inch wheels. The Tire Pressure Monitoring System (TPMS) may be incorrectly set and thus may not illuminate the warning on the instrument panel when a tire's pressure is 25% below the recommended cold inflation pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: If the vehicle fails to warn the driver of low tire pressure, driving the vehicle may result in tire tread separation, increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will update the TPMS setting to correct the illumination setting, free of charge. The recall began on March 9, 2018. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N164.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2018 Land Rover Range Rover Evoque Problems, Complaints & Recalls | Skip That Year