2022 Kia Telluride

Sunroof / moonroof failing close. Driving on roads / high speeds exposed to the elements for a moonroof that will not close leaving me and my family in danger when its our only vehicle and means of transportation. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No

After a long winter in northern ILLINOIS, we had a 70’ afternoon and I tried to open my sunroof and it stopped working. I heard a crunching sound and tried to reverse it and that may have made it worse. It had been working fine in the fall months September and October when I last used it. It did not cause a safety issue. No one was at risk. I’ve taken the car to the closest KIA dealer to me . Castle KIA in McHenry IL. The Kia dealer gave me an estimate on cost . There was no warning signs of it being broken until it actually happened.

We were driving in the left hand lane on i75 south about 15 miles south of [XXX] and about 10 miles from [XXX] . We were traveling about 75 mph with air conditioning on low. We heard a loud bang and pulled off at exit 328 to investigate. We pulled over at Myers carpet on dug gap road. We looked at the sunroof and it looked like it had exploded upward. 1/3 of the glass was gone and a cone like upward shattering appears in the edges of the blowout area. We had to go to the nearby tractor supply to find duct tape and plastic sheeting to tape over the whole sunroof to drive home to [XXX] . It just happened on 3/15/2026 at approximately 4pm. We have not yet been to a Kia dealer or called consumer affairs at Kia corporate yet. I am filing a ticket with Kia now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Infotainment screen is blank most of the time. Backup camera works intermittently. Dealer confirmed head unit failure and stated software updates cannot be performed. Quoted approximately $7,500 for full replacement. Issue has been occurring for over two years, beginning while vehicle was still relatively new. Creates unsafe reversing conditions due to unreliable federally required backup camera display. Dealer classified as infotainment module failure. No recall issued despite widespread owner reports of similar failures.

I had noticed a 1" wide crack had formed in the center of the windshield after first night of cold weather (~10°F). There was no prior damage to the windshield before the crack formed. I'm concerned that the crack will continue to spread as we progress into the winter in the upper Midwest, ultimately shattering while I'm driving.

We are replacing a second windshield in less than 2 years. Small pebbles start a chip, and the window companies try to fill the chip, but it cracks anyway. In both instances, the crack spanned from one side toward the top and affected my line of sight. The glass companies say they fix a lot of these cars. I'm afraid to go through the car wash with the high speed dryers for fear that the windshields strength is compromised and something can happen. Kind of makes my car wash membership useless...... That's over $2000 for 2 windshields and even then I have no guarantee that it will last. I'm seriously thinking of selling it as soon as I get it fixed. I'll definitely check the newer models to see if they are still having a problem. Maybe they can do us a favor and at least manufacture a better quality window for our next installation?