2022 Kia Telluride

One year ago, my headlight warning came on while driving back to [XXX] from [XXX]. I pulled over and tried wiggling my connector to my light which stopped the waring. I thought maybe just the bad roads had caused the connection to come apart. Throughout the year, the problem has happened. About 4 weeks ago the warning came back on but his time a triangle warning also appeared. I took it into the Lawton Kia dealership to be checked out. I was told it was due to my moister bearing being wet and needed to be changes with my head lights. I approved the work and this was done a week later when the parts were in. With in the week, the light came back on. I took it back in and was told that the headlight along with the pigtail was burnt and both needed to be replaced. the work in going to be over 1300 dollars. My warrant has expired and my extended warranty does not cover replacement of the head lights. At the time this started, my car was still in warranty, and I should have taken it in by I really thought it was loss connections due to the bad roads in [XXX]. I had not driven my vehicle at night since replacing the headlight bulb but if the light burned the pig tail, then this is a defect in the manufacture of this vehicle. I have filled a case Study with Kia but they do not willing to do anything about this because there is not a recall at this time for the headlights. My case is # XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My right headlight stopped working, even after replacing bulb several times. The exterior paint is chipping from different areas. The middle seat seatbelts middle and behind driver keep getting stuck, they will not retract. My vehicle is only 4 years old it started with the headlight issue within 2 years. Now the seatbelts and paint, this vehicle has been a pain.

The passenger side headlight randomly goes off. An alert comes on on the dashboard to check the headlight. The headlight comes back on randomly. I made several appointments to get it checked, but would be back on again when at the appointment. Diagnostic check showed no issues. The dealer replaced the bulb (not under warranty) and it worked for 1 year. The issue started again, another diagnostic was done, and a found no issues because the headlight came back on. A few weeks later it was out again and the whole lamp assembly was replaced. Not covered by warranty.

The driver's side high beam headlight has stopped working. I am told it is because a baffle, a movable reflector, inside the headlight assembly has stopped functioning. In addition, the cost of replacing the headlight assembly is $1300. I know you have received some complaints about the 2020 Telluride. The same assembly in the 2022 Telluride.

Since the purchase of my vehicle 7 30 2022 & after driving the first several times in the darkness/evening hours & since I have had safety concerns that the headlamps in my vehicle are insufficient/inadequate - not just the normal headlights illumination but also the high beams. When the high beams are activated the additional effect is negligible/deliver inferior performance. I have continued to reach out to Kia & thus far they have not been helpful. I believe driving at night time is putting me at a safety risk. The dealership did/does not have a way to test the headlamps in any sort of calibration or measuring means other than to turn on the headlights while in the service area and shine them on a wall. When driving during the night time hours I keep my speed on rural roads typically below the speed limit as I do not feel I could brake/stop the vehicle in the field of vision that the headlight illumination provides. I have reached out repeatedly to the Kia Assistance number & thus far there has been no action or contact made by any positive measures taken to address my concerns. I have even contacted my insurance agent twice to express my frustration of Kia's inadequacy to provide a solution or address my concerns. I ask please for any assistance that you may be able to help remedy this safety/risk concern.