2022 Kia Telluride

Upon starting my vehicle morning of 6/16/22 the LCD CLUSTER DISPLAY showed “system check” with the scan of the picture of the SUV then screen went to black. I attempted to restart the vehicle and it did the same thing. I took the vehicle directly to dealer and rep saw the blank display. In addition apple car play stopped working. On 6/20 rep informed me that everything was working and tech was unable to duplicate the problem. There’s obviously something faulty with the vehicle. The car has less than 5500 miles and dealer said since they were unable to duplicate the problem there’s nothing to repair but if it happens again to take it back in. This issue prevents me from being able to see odometer and if I have to wait for a tech to get around to looking at it I risk the chance of the problem temporarily fixing itself before the tech looks at it.

Instrument panel is not functioning, vehicle is currently at service center waiting for replacement part to determine if this will correct all issues which includes gear shift light indicator not working, voice command stating “turn around you are entering the wrong way” randomly while driving and the instrument panel. Initially the instrument panel screen would alternate between working fine to intermittently being partly or fully snowy before it would go completely dark. This pattern continued until mid May when it went completely dark and has stayed this way. Although there is no recall at this time on my specific vehicle I’m concerned that this ongoing issue could potentially caused me harm while driving.

After taking my car back to the dealership and speaking to KIA USA about my instrument panel going blank randomly, now my blinker arrow lights have stopped working randomly. This is a safety issue even more than the instrument panel because my blinker can be on without me being aware, which could lead to another car pulling out in front of me if they assume I am turning. I was driving for a while today before I realized that my blinker panel lights had turned off and I had been driving with the blinker on. This occurrence has happened twice now within the last week.

The contact's wife owns a 2022 Kia Telluride. The contact stated while his wife was reversing, the instrument panel became inoperable. There were no warning lights illuminated. The contact stated that as his wife turned off and restarted the vehicle, the instrument panel lights illuminated; however, the failure returned after a while. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the dealer where it was diagnosed that no issues were found. Additionally, the dealer informed the contact that they could not repair the vehicle under NHTSA Campaign Number: 21V577000 (Electrical System) since the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,200.

The contact owns a 2022 Kia Telluride. The contact stated that the rear backup camera would intermittently remain in operation while in the drive which caused a distraction to her while driving at various speeds. The contact also mentioned that other electrical delays would occur with the infotainment screen. The contact stated that her vehicle was included in NHTSA Campaign Number: 21V577000 (Electrical System) and that upon arrival to the dealer; she mentioned the failure to the dealer. The dealer informed her that the recall would repair the failure; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 0.

Instrument panel located between the speedometer and tachometer which shows information such as MPH, tire pressure, miles remaining, etc. intermittently goes blank. When you start the car, it shows a system check then goes blank. This does not happen every time but it happens frequently (once per day). If you shut the car off and open the door, it usually fixes the issue the next time you start the car. This issue began the day after I purchased the car new.

Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.