2025 Kia Sportage

Safety Complaint Description Vehicle: 2025 Kia Sportage Hybrid LX 2025 Mileage: ~6,000 miles Issue status: Ongoing, multiple dealer visits (3 attempts), unresolved Related Kia case number: [XXX] Problem Description The vehicle demonstrates significant highway instability and unsafe handling behavior under normal driving conditions. At highway speeds (approximately 50–70 mph), the vehicle exhibits excessive lateral movement and instability, especially after hitting potholes or uneven road surfaces. The car shifts horizontally after impacts, requiring immediate steering correction to maintain lane position. On grooved concrete highways (such as interstate routes toward [XXX] [XXX] ), the vehicle feels like it is floating and swaying continuously, even without strong wind conditions. The vehicle is also highly sensitive to moderate crosswinds (around 20–25 mph). At highway speeds, this results in noticeable rear-end drift and instability, requiring frequent steering corrections and creating concern about potential loss of control. Overall, the handling behavior is beyond normal expectations for this vehicle class and creates a safety concern at highway speeds. Safety Concern These conditions create a risk of loss of vehicle control, particularly: -After hitting potholes at highway speeds -During moderate crosswinds -On grooved or uneven concrete highways The instability increases driver workload and raises concern about potential accident risk if overcorrection occurs. Repair Attempts The issue has been reported to the dealer and service center three times, but no permanent resolution has been achieved. The problem remains reproducible under normal driving conditions. Additional Notes Concern exists regarding whether proper pre-delivery inspection (PDI) or alignment verification was fully completed prior to delivery, as the issue has been present since early ownership and persists at ~6,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oil was being diluted by fuel seeping in from the injectors and the high pressure fuel pump. Vehicle was brought in twice to fix the problem. During the 24-27 Feb 26 repair the high pressure fuel pump was diagnosed and replaced. On 16 Mar 26 I noticed the oil level had risen on the dip stick (after driving ~300 miles) about 5 mm and brought the car back to the Kia dealer for diagnosis and repair. The high pressure fuel pump was diagnosed again as bad and replaced as were all four fuel injectors after they were also determined to be leaking fuel.

The contact owns a 2025 Kia Sportage. The contact stated that the rear-view camera had become inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, who was initially unable to duplicate the failure. The vehicle was later diagnosed, and it was determined that the failure was with the radio and the camera. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and a case was opened. The manufacturer denied the buyback request. The failure mileage was approximately 10.

The contact owns a 2025 Kia Sportage. There was no indication that there was an issue while test-driving the vehicle. The vehicle was cleaned by the seller before purchase. The contact stated that while driving for twenty minutes, they noticed there was an abnormal burning /chemical smell detected. The occupants /the contact, and her husband sustained nasal, eye, headaches, dizziness, and irritation occurred, and medical attention was provided. The contact attempted to ventilate the vehicle. No warning lights were illuminated. Additionally, the contact had a (Certified Pre-0wned) CPO warranty. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. Additional letters and emails were sent to Kia, but there was no response. A loaner vehicle was not provided. The failure mileage was approximately 262,000.

On Thursday, February 26, 2026, at 11:48am, the rear panel of my panoramic sunroof exploded. I didn’t see or hear anything fall on top of the sunroof, or any part of the car. I didn’t hear a loud noise that sounded similar to a “boom” sound or thud. As soon as I got in my car, I heard a cracking sound coming from the sunroof panel.

My sunroof shattered. No other vehicles were near me and after hearing a very loud bang, I pulled over to check to see of something hit my car. All looked fine, but I did not look at the top of my car until about a week later due to hearing wind sounds. I then assumed something must have fell out of the sky. Dealership said that they do not fix sunroofs in-house and towed it to a body shop near them. I was then quoted $8700 to fix! A friend suggested I check for recalls and found issues noted online.