2025 Kia Sportage

In November 2025, with approximately 6,900 miles on the vehicle, I reported brake issues to the dealership. After inspection, the dealership resurfaced (turned) the brake rotors at no charge. At that time, I was led to believe that the issue had been corrected. However, in June 2026, with only 14,300 miles on the vehicle, I returned to the dealership because the same symptoms had reappeared. I was informed that the rotors again require resurfacing and that the brake pads now need replacement as well. why has the same issue returned so quickly? Is there a defect in the rotors, brake pads, calipers, brake system design, or another component that has not been identified and corrected? I do not believe that my driving habits are the cause of this problem. Prior to purchasing this Sportage, I owned two vehicles from other manufacturers. Neither vehicle required brake rotor resurfacing until well over 50,000 miles, despite being driven under similar conditions. The fact that this vehicle has required rotor service twice before reaching 15,000 miles strongly suggests that an underlying issue exists. I believe that that premature rotor wear puts me and others at risk of collision. The Sportage is available for inspection.

While exiting the John C. Lodge Freeway in Detroit at approximately 40 MPH, the brake pedal became stuck halfway during braking and the vehicle did not stop properly on the first brake application. I had to remove my foot from the brake pedal and press it again before the brakes engaged and the vehicle stopped. This has occurred approximately seven times intermittently. The issue creates a serious safety hazard and risk of collision. In addition, the “D” gear indicator intermittently blinks while driving and the “P” indicator intermittently blinks while the vehicle is in Park. Vehicle was previously brought to dealership and issue was reported, but the condition continues intermittently.

I have documented the following issues: -84 instances of "Keep Hands on the Wheel" when my hands were on the 10/2 or 9/3 position. This dates back to March 2025 and has continued into December. -12 instances of the ER braking engaging with "Collision Alert" when no other vehicles/object/danger were around. The ER braking is the sudden, full force stopping of the vehicle staring in April 2025 and as most recently as 12/06/2025. -3 instances of the vehicle being in "drive" but not moving forward; only the engine revving. This started in August and occurred again in October and on 12/06/2025. -1 instance of the vehicle randomly shutting off while driving very slow into the garage on 12/06/2025.

Statement for NHTSA Complaint: I am filing this complaint regarding a 2025 Kia Sportage EX (VIN: [XXX] ) that I purchased, which was sold to me with a defective brake booster. This defect resulted in a complete brake failure, putting my safety and the safety of others at serious risk. When the issue occurred, I lost braking power, which could have led to a severe accident. After bringing the vehicle in for repair, it was confirmed that the brake booster was faulty. Kia of America has only offered to reimburse me for my $1,000 insurance deductible, despite selling me a defective vehicle that should never have been on the road. They have not taken full responsibility for the issue, nor have they provided an appropriate resolution. This is a major safety concern, and I am concerned that other Kia Sportage owners may be driving with the same defect, unaware of the potential danger. I urge the NHTSA to investigate this matter further and take appropriate action to ensure Kia addresses this safety hazard properly. Please let me know if you require any additional information regarding my case. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)