2020 Kia Sportage

The contact owns a 2020 Kia Sportage. The contact stated that after parking the vehicle, it was discovered that a crack had developed on the front windshield. The contact stated that no rock or object had impacted the windshield to cause the crack. The contact stated that the crack started at the lower section of the windshield and extended up approximately 6-inches. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 30,000.

The contact owns a 2020 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was involved in an accident in February 2022 in which I had auto body damage after hitting a vehicle cutting across an uncontrolled intersection through 3 lanes of traffic where I collided into it going 35mph. On March 22 I began having issues with my car idling high, jumping and running very poorly etc. the other party’s insurance approved the repairs. March 22 My car was towed to the local Kia Dealership where it remained until may 1 due to the parts being on back order. I am unsure of what repairs were completed at that time. The day after I picked my car up I noticed a substance splattered on both sides of my car as well as the hatchback. That same day, I stopped for an oil change at my usual place when they informed me that I have a tremendous amount of oil soaking the rocker panel under my engine. They insured me that everything was put back together all nuts and bolts were in place as they should be. Showed me where the oil measured on the dipstick. A few weeks later, I stopped in for my top off to find that I was 2 quarts low on oil. I had noticed also that there were oil spots all over our driveway where there use to never be. Due to the mileage on my vehicle and reading that this is a common occurrence in vehicles with high miles I made sure I kept a close eye on my oil levels, watched for any warning lights on my vehicle(which never appeared)and never thought much more about it. But as time passes and I get my oil changed I’m always still low on oil. I reached out to the service manager at the dealership to let him know about the leak i now had. He immediately made every attempt to make this my fault. He said that the repairs they made wouldn’t have caused a leak. He was very defensive and not really interested in the concerns I had. Never once did he mention anything about the known issues these vehicles are having which are not caused by the customer. He left me feeling helpless

About 6 weeks ago, I began to hear a clattering noise occasionally when I would accelerate. It wasn’t constant and I didn’t notice my vehicle driving any differently. So I chalked it up to being bad gas and thought maybe I should add a cleaner the next time I filled up. That seemed to work for a few days and then it was back. In addition to this not terrible noise, On Saturday February 11th around 2pm, while driving 75mph on the highway, out of nowhere, my check engine light began to flash and I lost speed. From 75mph on a 2 lane down to 25mpb with no shoulder to safely pull over to. I was 15 minutes from home so I continued to drive at the low speed, limping, my way home. Once at home my husband came outside and I explained what had happened. We dug into Google and found the hundreds and hundreds of articles regarding the 2.4GDI engines and the recalls etc. a couple of hours later I drove to Auto Zone to have them read the code for me. P1326 is the code that registered. So back home I went to dig around on the web for more information about what could be wrong with my car. While on my way home, only a mike from Auto Zone, my car completely stalled out. Lights, radio, etc still working the car would not start. My husband came and pulled me being that I had made it just 2 blocks from home. I drive a lot and have racked up the miles, I’m over mileage for my warranty as well as the extended warranty I purchased. Seeing that there have been so many claims denied I’m not sure what I should even do at this point. And if the 2020 were to ever be recalled it could be months before anything is done. I’m at a loss and very frustrated having to deal with this disaster.

The Kia lacks engine immobilizers. The Federal Motor Vehicle Safety Standard states that vehicles must be equipped with a starting system that prevents the activation of the engine and either steering, forward mobility, or both, whenever a car's key is removed. The purpose of the law is to decrease the likelihood that a vehicle will be stolen or accidently set in motion, and the statute applies to all passenger cars, trucks and multipurpose passenger vehicles in the country. Kia knew or had knowledge to add an engine immobilizer or similar device to the cars but failed to do so despite knowing how dangerous it was to be with the critical theft prevention measures. My 2020 Kia is not safe and reliable and considered dangerous. Due to insurance companies not renewing policies on Kia vehicles and the extreme decline in value of my Kia, have made my vehicle not safe, undriveable, and not reliable. Kia falsely stated the cars are fit for their normal and intended use despite they lacked engine immobilizers at the time of sale. All of this in violation of the law and the Federal Motor Vehicle Safety Standard. I have a vehicle worth $12,000 less than I bought it 8 months ago and will soon not be able to insure my vehicle and will be unable to drive it.

- On four separate occasions, the car failed to start. On all four occasions, it was towed to the Yonkers Kia dealer. It is available for inspection if necessary. - Failure to start jeopardizes my safety as I could be stranded in the wrong neighborhood or situation. - The problem was reproduced on the third tow to the Yonkers Kia dealer. - The vehicle has been inspected on for separate occasions by the entire Yonkers Kia service team. - There were no warning lamps, messages or symptoms prior to the failure. The first time the problem occurred was October 4, 2022.

My engine seized while driving. I had it immediately towed to the local Kia dealership for inspection. The technician found that the oil drain plug was missing and the engine seized needing a complete engine repair for about $14,000. There was no indication from my vehicle that oil pressure was low or that maintenance was required. My vehicle only had 23,027 miles on it when it seized and I take my vehicle to be serviced as required. Warranty said that they will not cover the repair for my vehicle for (outside influence) because I did not get my oil change at a Kia Dealership. I have been denied by Kia customer care with every attempt to get my car repaired under warranty and I continue to be denied. I had my oil changed three months prior to the drain plug falling out and I did not need an oil change for another 2000 miles. This is a brand new vehicle with very low mileage and as a Kia customer I am not protected and with the oil drain plug just mysteriously falling out months after oil change. KIA Warranty continues to deny this and I am suffering greatly with no resolution. The oil company assured that a serious check and cross check, in addition to other procedures, are performed on every oil change that they perform. And their certified lube technicians will never use a pneumatic/power tool to tighten oil drain plugs, and it is done manually using a torque wrench to the manufacturer's specified torque. Even with this information Kia Warranty has continued to deny fixing my vehicle for outside influence. I am desperately seeking a resolution.

I have and had many problems including: Steering components that break suddenly, causing partial or complete loss of vehicle control, Problems with fuel system components, particularly in their susceptibility to crash damage, which result in leakage of fuel and may cause vehicle fires or gets a strong fire smell at the moment, the Accelerator controls that break or stick and has been acknowledged a Kia dealership repair man. Most recently, Wheels that make loud cracking sound, which may result in loss of vehicle control, had a poor Windshield wiper assemblies that fail to operate properly causing bad vision for driving, Critical care components that are constantly and simantously needing repair. Beyond belief. Also, Wiring system problems that result in a strong fire smell, or loss of lighting, Wiring system problems that result in a strong fire smell or loss of lighting, or loss of power. Many times, I have been left stranded after having 20 seconds of power flickering and then the car abruptly shuts off. This is very hazardous. I fear for my 5 year old child when this happens. I also have proof of emergency road side assistance for loss of power. Furthermore, I have proof and evidence via road side assistance, many invoices to different dealerships all keeping my car for several hours for diagnostic testing. Then after paying for the services, my car will have another episode of leaving me stranded in bad situations., I have pictures and videos of all these malfunctions occurring and its only a part of what I have been able to catch on video and camera because it happens so fast. I had all of the lights light up on ths dash almost looks like Christmas lights. On and off I have pictures.