INTERMITTENT SHIFTING DEFECT THAT CAUSES THE GEARS TO GET LOCKED UP AND THE TRUCK WILL NOT SHIFT INTO FIRST GEAR, OR THE SHIFTER WILL GET VERY TIGHT AND IT IS EXTREMELY DIFFICULT TO SHIFT GEARS. *JB
COMPONENT SPOTLIGHT
Kia Sorento transmission problems
91 distinct owner reports with a transmission-specific component in this snapshot.
General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.
Reports by model year
Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.
When problems were reported
Mileage at the reported incident
82 reports with mileage · 9 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What owners actually said
91 reportsMANUAL TRANSMISSION INTERMITTENT SHIFTING SAFETY DEFECT CAUSES OUR 2005 KIA SORENTO TO LOCK UP WHILE WE ARE DRIVING IN TRAFFIC AND WILL NOT LET US SHIFT GEARS OR MOVE THE CAR. HAS HAPPENED PULLING INTO TRAFFIC IN FIRST GEAR; HAS HAPPENED ON THE HIGHWAY SHIFTING UP THROUGH GEARS, HAS HAPPENED DOWN SHIFTING IN INTERSECTIONS. THIS …
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MANUAL TRANSMISSION INTERMITTENT SHIFTING SAFETY DEFECT CAUSES OUR 2005 KIA SORENTO TO LOCK UP WHILE WE ARE DRIVING IN TRAFFIC AND WILL NOT LET US SHIFT GEARS OR MOVE THE CAR. HAS HAPPENED PULLING INTO TRAFFIC IN FIRST GEAR; HAS HAPPENED ON THE HIGHWAY SHIFTING UP THROUGH GEARS, HAS HAPPENED DOWN SHIFTING IN INTERSECTIONS. THIS DANGEROUS SAFETY DEFECT COULD CAUSE US TO BE IN A POSSIBLY FATAL ACCIDENT. WE HAVE REPORTED THIS PROBLEM TO KIA INC. TWO TIMES AND TAKEN TO DEALERS FOR DIAGNOSIS BUT HAVE BEEN TOLD SINCE THIS IS AN INTERMITTENT PROBLEM AND THEY CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO TO HELP US. THEY TEST DRIVE THE CAR BUT WILL NOT DO ANYTHING ELSE TO LOOK AT THE CAR. IN THE MEANTIME THE PROBLEM CONTINUES TO EXIST AND WE ARE DRIVING A DANGEROUS VEHICLE AND WE DO NOT KNOW WHAT TO DO TO HAVE THIS PROBLEM CORRECTED. OUR CONSCIENCE TELLS US WE SHOULD NOT TRADE OR SELL THIS AUTO BECAUSE WE KNOW IT HAS A POTENTIALLY LIFE-THREATENING SAFETY DEFECT (EVEN THOUGH IT HAPPENS INTERMITTENTLY) . THIS IS A FRIGHTENING EXPERIENCE. EVERY TIME WE DRIVE THE CAR WE WONDER IF THE SHIFTING PROBLEM WILL OCCUR. WE HAVE YOUNG GRANDCHILDREN AND BOUGHT THE KIA SORENTO BECAUSE OF ITS POSITIVE SAFETY FEATURES. BECAUSE OF THIS SERIOUS PROBLEM WE ARE HIGHLY CONCERNED FOR THEIR AND OUR SAFETY. *NM UPDATED 11/21/06. *JB UPDATED
WE HAVE A 2006 KIA THE SUV TYPE AND THE PROBLE IS THAT WHEN WE FILLED THE GAS TANK THE GASA GAUGE WOULD WOULD GO TO EMPTY IN 32 MILES AND AL SO THE SHIFTER HANDEL POPED OUT THE HOLDER
WHILE DRIVING MY 2005 KIA SORENTO IT SUDDENLY LOOSES POWER AND WILL NOT SURPASS 30 MPH. WHEN I CHANGE FROM AUTOMATIC TRANSMISSION TO THIS NEW STANDARD SHIFT THERE IS NO RESPONSE. THIS HAS OCCURRED NOW 4 TIMES THE PAST 2 MONTHS. THE DEALER CHECKED THE CODES AND NOTHING SHOWS. I MUST STOP AND SHUT THE VEHICLE OFF, RESTART AND ALL …
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WHILE DRIVING MY 2005 KIA SORENTO IT SUDDENLY LOOSES POWER AND WILL NOT SURPASS 30 MPH. WHEN I CHANGE FROM AUTOMATIC TRANSMISSION TO THIS NEW STANDARD SHIFT THERE IS NO RESPONSE. THIS HAS OCCURRED NOW 4 TIMES THE PAST 2 MONTHS. THE DEALER CHECKED THE CODES AND NOTHING SHOWS. I MUST STOP AND SHUT THE VEHICLE OFF, RESTART AND ALL SYSTEMS RETURN TO NORMAL. MY DEALER SAYS THAT I MUST BRING THIS TO THEM WHEN IT IS IN THIS STATE. THIS REQUEST IS IMPOSSIBLE TO DO.*JB
COMMENTS: I WOULD LIKE TO INFORM YOU OF WHAT I THINK IS A POTENTIAL SAFETY HAZARD. SEVERAL WEEKS AGO MY WIFE AND I WERE RETURNING FROM A VACATION IN OUR CAR AND IT CAUGHT FIRE. LUCKILY THERE WERE NO INJURIES OR SERIOUS DAMAGE. AT THE END OF THIS LETTER WILL BE ALL THE PARTICULARS. WE WERE COMING FROM SANTA CRUZ ON HIGHWAY 1…
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COMMENTS: I WOULD LIKE TO INFORM YOU OF WHAT I THINK IS A POTENTIAL SAFETY HAZARD. SEVERAL WEEKS AGO MY WIFE AND I WERE RETURNING FROM A VACATION IN OUR CAR AND IT CAUGHT FIRE. LUCKILY THERE WERE NO INJURIES OR SERIOUS DAMAGE. AT THE END OF THIS LETTER WILL BE ALL THE PARTICULARS. WE WERE COMING FROM SANTA CRUZ ON HIGHWAY 1, IN CALIFORNIA AND AT WHAT IS CALLED THE SUMMIT, OF I STARTED SEEING SMOKE IN BACK OF OUR VEHICLE. WE STOPPED, TURNED OFF THE CAR ,OPENED THE HOOD AND THERE WAS A SMALL FIRE DOWN ON THE DRIVER SIDE NEAR THE EXHAUST MANIFOLD. I CLOSED THE HOOD AND TRIED TO LOCATE A FIRE EXTINGUISHER. THE FIRE EXTINGUISHED ITSELF AND WE HAD THE CAR TOWED TO THE DEALERSHIP. AFTER A DAY OF TESTING THE ONLY THING THEY FOUND WAS THAT THE TRANSMISSION WAS SLIGHTLY OVERFILLED, WHICH WAS MY ERROR. WHILE I REALIZE THAT CAN CAUSE THE PROBLEM HERE IS MY CONCERN. THE TECHNICIAN WHO WORKED ON MY CAR SAID THAT TRANSMISSIONS ARE DESIGNED TO BLOW OUT OR THROUGH OVERFLOW THE TRANSMISSION FILLER TUBE. HE ALSO SHOWED ME THAT ON TOP OF THE DIPSTICK WAS SLOT WHICH WOULD ALLOW THE FLUID TO ESCAPE. HOWEVER IT IS LOCATED RIGHT OVER THE EXHAUST MANIFOLD. IT WOULD SEEM THAT IT SHOULD BE LOCATED WHERE THE FLUID WOULD NOT COME IN CONTACT WITH SUCH HOT ENGINE PARTS. I AM NOT SURE IF THIS AFFECTS OTHER VEHICLES BUT IT DOES CONCERN ME. MY VEHICLE IS 2004 KIA SORENTO 6 CYC, AUTOMATIC WE WERE NOT TOWING ANYTHING NOR WHERE WE LOADED DOWN. I THANK YOU FOR YOU TIME. STEVE ELIJAH 225 MERRILL AVE FREMONT, CA 945 SELIJAH@SBCGLOBAL.NET 510.623.8211. *NM
TRANSMISSION SLIPS IN THE FIRST FOUR GEARS. I A HAVE ALMOST BEEN REAR ENDED MANY TIMES BECAUSE TRANSMISSION GOES INTO NEUTRAL. TRANSMISSION MODULE REPLACED. IT IS STILL SLIPPING OUT OF GEAR. *NM
WHILE DRIVING, THE ENGINE BLEW OUT THE FIRST TIME ON 10-04-04. IT WAS REPLACED AND IT BLEW AGAIN ON 01-21-05. THE VEHICLE IS ON ITS THIRD ENGINE. *AK THE KEY BECAME STUCK IN THE IGNITION, THE VEHICLE SHIFTED OUT OF PARK. THE CONSUMER STATED HE HAS HAD TRANSMISSIONS AND ENGINE PROBLEMS SINCE HE PURCHASED THE VEHICLE. THE F…
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WHILE DRIVING, THE ENGINE BLEW OUT THE FIRST TIME ON 10-04-04. IT WAS REPLACED AND IT BLEW AGAIN ON 01-21-05. THE VEHICLE IS ON ITS THIRD ENGINE. *AK THE KEY BECAME STUCK IN THE IGNITION, THE VEHICLE SHIFTED OUT OF PARK. THE CONSUMER STATED HE HAS HAD TRANSMISSIONS AND ENGINE PROBLEMS SINCE HE PURCHASED THE VEHICLE. THE FRONT WHEEL BEARINGS WERE DAMAGED. THE FOG LIGHT WAS INOPERATIVE. *JB
WHILE DRIVING AT HIGHWAY SPEED CONSUMER SMELLED A BURNING ODOR. THEN, SMOKE CAME FROM THE REAR OF THE VEHICLE. AS A RESULT, TRANSMISSION FAILED AND FLAMES EMANATED FROM THE UNDER CARRIAGE. *AK
SINCE BUYING MY SORENTO IN FEBRUARY 2004, I HAVE NOTICED THAT THE CAR SOMETIMES HAS TO "THINK" BEFORE GOING INTO GEAR AND THERE IS NO PREDICTABILITY AS TO WHEN THIS WILL HAPPEN. IN EXAMPLE I WAS IN THE CENTER LANE MERGING INTO TRAFFIC WHEN THE CAR JUST WOULD NOT GET GOING IT HESITATES AND THEN DROPS INTO GEAR. I HAVE TAKEN THE…
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SINCE BUYING MY SORENTO IN FEBRUARY 2004, I HAVE NOTICED THAT THE CAR SOMETIMES HAS TO "THINK" BEFORE GOING INTO GEAR AND THERE IS NO PREDICTABILITY AS TO WHEN THIS WILL HAPPEN. IN EXAMPLE I WAS IN THE CENTER LANE MERGING INTO TRAFFIC WHEN THE CAR JUST WOULD NOT GET GOING IT HESITATES AND THEN DROPS INTO GEAR. I HAVE TAKEN THE CAR IN AND THE SERVICE MANAGER SAID THAT HE HAS HAD SEVERAL COMPLAINTS LIKE MINE BUT THERE IS NOTHING HE COULD DO TO HELP. HE SAID THAT IT SEEMS TO BE THE COMBINATION OF THE ENGINE AND TRANSMISSION AND THAT SINCE IT SEEMS TO BE JUST A CHARACTERISTIC OF THE CAR, THERE WOULD BE NOTHING THAT KIA WOULD DO. I AM CONCERNED THAT THIS VEHICLE CAN CAUSE AN ACCIDENT UNDER NORMAL DRIVING CONDITIONS. SINCE IT IS A 6 CYLINDER, I WOULD BELIEVE THAT IT SHOULD GET UP AND GO WHEN YOU NEED IT. I ALWAYS NEED TO BE AWARE THAT I CANNOT RELY ON THE CAR TO GET IN GEAR QUICKLY. THIS IS UNSATISFACTORY, AND I HAVE NEVER HAD A VEHICLE REACT IN SUCH A WAY.*AK
THE CONSUMER APPROACHED A DRIVEWAY WHICH HAD A SLIGHT INCLINE. THE CONSUMER GOT OUT OF THE VEHICLE WITH THE ENGINE STILL RUNNING AND THE DRIVER'S DOOR OPENED. AT LEAST TWO MINUTES LATER, A CLICK WAS HEARD AND THE VEHICLE ROLLED BACKWARDS UNTIL IT HIT A TREE. A KIA REPRESENTATIVE CAME THREE DAYS LATER, INSPECTED THE VEHICLE, A…
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THE CONSUMER APPROACHED A DRIVEWAY WHICH HAD A SLIGHT INCLINE. THE CONSUMER GOT OUT OF THE VEHICLE WITH THE ENGINE STILL RUNNING AND THE DRIVER'S DOOR OPENED. AT LEAST TWO MINUTES LATER, A CLICK WAS HEARD AND THE VEHICLE ROLLED BACKWARDS UNTIL IT HIT A TREE. A KIA REPRESENTATIVE CAME THREE DAYS LATER, INSPECTED THE VEHICLE, AND CLAIMED NO RESPONSIBILITY. *AK *SC *JB
Related Official recalls
322V760000 · Power Train:automatic Transmission
Oct 11, 2022
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Consequence & remedy
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
22V612000 · Power Train:automatic Transmission:lever And Linkage:column Shift
Aug 10, 2022
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Consequence & remedy
Consequence: A vehicle rollaway increases the risk of a crash and injury.
Remedy: Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
15V626000 · Power Train:automatic Transmission
Oct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence & remedy
Consequence: Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Remedy: Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Related NHTSA investigations
1PE11010 · Transmission Intermediate Driveshaft
Opened Apr 7, 2011 · Closed May 10, 2011
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:driveline:driveshaft
On April 25, 2011, Kia Motors Corporation submitted a defect notification letter to NHTSA regarding a transmission intermediate driveshaft condition in approximately 12,690 model year (MY) 2011 Kia Sorento 2-wheel drive vehicles equipped with automatic transmissions and 2.4L engines (NHTSA Recall No. 11V-258).The recall addresses a defect with the external shape of the engine block which can prevent the intermediate shaft bearing bracket from mating evenly with the engine block.This can cause a misalignment of the intermediate shaft with the right side output gear.Resulting damage could cause a loss of motive power.Additionally, on April 27, 2011, Hyundai Motor Company submitted a defect notification (NHTSA Recall No. 11V-261) for the same issue in approximately 6,169 MY 2010 Sante Fe 2-wheel drive vehicles equipped with automatic transmissions and 2.4L engines that use the same components as the recalled Kia Sorento vehicles.This investigation is closed.
Additional source detail variants (4)
Power Train:automatic Transmission
On April 25, 2011, Kia Motors Corporation submitted a defect notification letter to NHTSA regarding a transmission intermediate driveshaft condition in approximately 12,690 model year (MY) 2011 Kia Sorento 2-wheel drive vehicles equipped with automatic transmissions and 2.4L engines (NHTSA Recall No. 11V-258).The recall addresses a defect with the external shape of the engine block which can prevent the intermediate shaft bearing bracket from mating evenly with the engine block.This can cause a misalignment of the intermediate shaft with the right side output gear.Resulting damage could cause a loss of motive power.Additionally, on April 27, 2011, Hyundai Motor Company submitted a defect notification (NHTSA Recall No. 11V-261) for the same issue in approximately 6,169 MY 2010 Sante Fe 2-wheel drive vehicles equipped with automatic transmissions and 2.4L engines that use the same components as the recalled Kia Sorento vehicles.This investigation is closed.
Power Train:automatic Transmission
On April 25, 2011, Kia Motors Corporation submitted a defect notification letter to NHTSA regarding a transmission intermediate driveshaft condition in approximately 12,690 model year (MY) 2011 Kia Sorento 2-wheel drive vehicles equipped with automatic transmissions and 2.4L engines (NHTSA Recall No. 11V-258).The recall addresses a defect with the external shape of the engine block which can prevent the intermediate shaft bearing bracket from mating evenly with the engine block.This can cause a misalignment of the intermediate shaft with the right side output gear.Resulting damage could cause a loss of motive power.Additionally, on April 27, 2011, Hyundai Motor Company submitted a defect notification (NHTSA Recall No. 11V-261) for the same issue in approximately 6,169 MY 2010 Sante Fe 2-wheel drive vehicles equipped with automatic transmissions and 2.4L engines that use the same components as the recalled Kia Sorento vehicles.This investigation is closed.
Power Train:driveline:driveshaft
On April 25, 2011, Kia Motors Corporation submitted a defect notification letter to NHTSA regarding a transmission intermediate driveshaft condition in approximately 12,690 model year (MY) 2011 Kia Sorento 2-wheel drive vehicles equipped with automatic transmissions and 2.4L engines (NHTSA Recall No. 11V-258).The recall addresses a defect with the external shape of the engine block which can prevent the intermediate shaft bearing bracket from mating evenly with the engine block.This can cause a misalignment of the intermediate shaft with the right side output gear.Resulting damage could cause a loss of motive power.Additionally, on April 27, 2011, Hyundai Motor Company submitted a defect notification (NHTSA Recall No. 11V-261) for the same issue in approximately 6,169 MY 2010 Sante Fe 2-wheel drive vehicles equipped with automatic transmissions and 2.4L engines that use the same components as the recalled Kia Sorento vehicles.This investigation is closed.
Power Train:driveline:driveshaft
On April 25, 2011, Kia Motors Corporation submitted a defect notification letter to NHTSA regarding a transmission intermediate driveshaft condition in approximately 12,690 model year (MY) 2011 Kia Sorento 2-wheel drive vehicles equipped with automatic transmissions and 2.4L engines (NHTSA Recall No. 11V-258).The recall addresses a defect with the external shape of the engine block which can prevent the intermediate shaft bearing bracket from mating evenly with the engine block.This can cause a misalignment of the intermediate shaft with the right side output gear.Resulting damage could cause a loss of motive power.Additionally, on April 27, 2011, Hyundai Motor Company submitted a defect notification (NHTSA Recall No. 11V-261) for the same issue in approximately 6,169 MY 2010 Sante Fe 2-wheel drive vehicles equipped with automatic transmissions and 2.4L engines that use the same components as the recalled Kia Sorento vehicles.This investigation is closed.