NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
220 reports47,500 miles · Sep 28, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE CRANK SHAFT PULLEY HAD TO BE REPLACED. AFTER THE VEHICLE WAS REPAIRED THE FAILURE CONTINUED TO OCCUR. THE FAILURE OCCURRED THREE DIFFEREN…
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TL* THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE CRANK SHAFT PULLEY HAD TO BE REPLACED. AFTER THE VEHICLE WAS REPAIRED THE FAILURE CONTINUED TO OCCUR. THE FAILURE OCCURRED THREE DIFFERENT TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,500.
NHTSA ODI #10427781
90,000 miles · Sep 27, 2011
Suspension
TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED WHEN THE ACCELERATOR PEDAL WAS ENGAGED THE REAR END ROCKED BACK AND FORTH. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE HANGERS ON THE REAR END WERE CORRODED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED…
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TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED WHEN THE ACCELERATOR PEDAL WAS ENGAGED THE REAR END ROCKED BACK AND FORTH. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE HANGERS ON THE REAR END WERE CORRODED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 101,000.
NHTSA ODI #10427559
99,648 miles · Sep 15, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT A LOOSE INDUCT CONTROL VALVE FELL INTO THE ENGINE, CAUSING THE ENGINE TO BECOME DEFECTIVE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 99,648…
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TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT A LOOSE INDUCT CONTROL VALVE FELL INTO THE ENGINE, CAUSING THE ENGINE TO BECOME DEFECTIVE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 99,648. UPDATED 11/08/11*LJ
NHTSA ODI #10425563
63,899 miles · Aug 28, 2011
Air BagsCrashInjury
WHILE APPROACHING TO AN INTERSECTION THE KIA CRASH THE FRONT LEFT SIDE TO THE BACK OF A LAND ROVER, AND DESPITE THE BIG IMPACT AND DAMAGES THE AIR BAGS DIDN'T OPENED ENDANGERED THE LIFE OF MY DAUGHTER. I HAVE PHOTOS OF THE BIG IMPACT AS OF THE FACT THAT THE AIR BAGS DIDN'T OPENED.
NHTSA ODI #10423309
Mileage unknown · Aug 25, 2011
Fuel System, Gasoline
I AM WRITING THIS COMPLAINT AGAINST KIA MOTORS WHO WILLINGLY KNOWS OF ISSUES WITH ITS FUEL SYSTEMS IN ALL 2004 KIA SORENTOS. EVEN LOOKING ONLINE YOU SEE THOUSANDS OF KIA OWNERS WHO HAVE HAD THE SENSOR GO OUT ON THIS MODEL CAR AFTER THE CARS 100000 WARRANTY, AND THEN KIA CLAIMS IT IS PAST THE WARRANTY THEY HAVE AND THERE IS NOTHI…
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I AM WRITING THIS COMPLAINT AGAINST KIA MOTORS WHO WILLINGLY KNOWS OF ISSUES WITH ITS FUEL SYSTEMS IN ALL 2004 KIA SORENTOS. EVEN LOOKING ONLINE YOU SEE THOUSANDS OF KIA OWNERS WHO HAVE HAD THE SENSOR GO OUT ON THIS MODEL CAR AFTER THE CARS 100000 WARRANTY, AND THEN KIA CLAIMS IT IS PAST THE WARRANTY THEY HAVE AND THERE IS NOTHING THEY CAN DO. THIS CAUSES THE GAS TO ALWAYS READ INCORRECTLY EVEN WITH A FULL TANK THE CAR READS "E" AND CONTINUOUSLY EVERY DAY HAVE TO PLACE MORE GAS IN CAR FOR FEAR THAT THE "E" MAY COME ON AND LIKE SEVERAL DAYS AGO I WAS LEFT ON THE SIDE OF THE ROAD FROM THIS. WHEN YOU REACH OUT TO KIA THEY OFFER NO HELP STATING THERE ARE NO DOCUMENTED CASES AND WHEN YOU TELL THEM TO LOOK ONLINE, THEY CLAIM THOSE COULD JUST BE ANGRY CUSTOMERS PLACING FALSE INFORMATION. THEN THEY WANT TO HANG BEHIND THE "AS IS" CLAUSE STATING THAT I SHOULD HAVE HAD A MECHANIC CHECK THE CAR OUT, WHICH UNLESS THEY ARE A KIA DEALER AND ARE AWARE OF THIS ISSUE WHICH DID NOT SHOW UP TO SEVERAL DAYS LATER AFTER THE CAR WAS PURCHASED. THIS IS KNOWN DEFECT IN MANUFACTURING AS EVIDENCED ONLINE AND FEEL THAT SOMETHING SHOULD BE DONE TO MAKE KIA FIX THESE PROBLEMS WITHOUT CUSTOMERS HAVING TO FORK OVER MORE AND MORE MONEY OVER SOMETHING KIA ITSELF IS RESPONSIBLE FOR AND WILL NOT RECTIFY. *TR
NHTSA ODI #10421492
60,000 miles · Aug 21, 2011
Engine And Engine Cooling
JUST NORMAL DRIVING THE RESERVE RADIATOR TANK SPLIT AT THE SEEM. THE CAR HAS 60,000 MILES ON IT. IT LEAKED ALL OVER IN MY GARAGE AND MY TWO PUPPIES ALMOST LICKED UP THE COOLANT FROM THE FLOOR. *TR
NHTSA ODI #10420851
100,000 miles · Jul 8, 2011
Electrical SystemFuel System, Gasoline
REPEATED PROBLEMS WITH CHECK ENGINE LIGHT, KEEP GIVING EVAP CODE, REPLACED EVAP CANISTER SOLENOID WITH KIT, HEADLIGHTS, TAILLIGHTS, CLOCK LOSES TIME, . *TR
NHTSA ODI #10411517
70,000 miles · Jun 30, 2011
Engine And Engine Cooling
CRANKSHAFT PULLEY BOLT - THIS IS A RECALLED PART THAT WAS REPLACED IN 2008. SNAPPED OFF WHILE DRIVING. THANKFULLY NOT ON THE FREEWAY WHEN IT HAPPENED. REPLACEMENT IS JUST AS FAULTY AS ORIGINAL. MANY MULTIPLE KIA OWNERS HAVE REPORTED THIS PROBLEM SOME HAVE HAD THIS SAME OCCURRENCE HAPPEN A THIRD TIME. OBVIOUSLY, REPLACEMENT BO…
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CRANKSHAFT PULLEY BOLT - THIS IS A RECALLED PART THAT WAS REPLACED IN 2008. SNAPPED OFF WHILE DRIVING. THANKFULLY NOT ON THE FREEWAY WHEN IT HAPPENED. REPLACEMENT IS JUST AS FAULTY AS ORIGINAL. MANY MULTIPLE KIA OWNERS HAVE REPORTED THIS PROBLEM SOME HAVE HAD THIS SAME OCCURRENCE HAPPEN A THIRD TIME. OBVIOUSLY, REPLACEMENT BOLT IS NOT WORKING EITHER AND CANNOT SURVIVE THE STRESS THAT IS NEEDED TO OPERATE SAFELY. THIS IS A COSTLY AND TIMELY REPAIR TO REPLACE A BOLT THAT SHOULD LAST MORE THAN 2 1/2 YEARS. NEEDS TO BE RECALLED AND REPLACED WITH A BETTER QUALITY BOLT. CALLED KIA AND THEY WILL NOT REPAIR, STATE OUT OF 1 1/2 YEAR WARRANTY. 1ST YEAR OF CAR OWNERSHIP, CAR STALLED WHILE TURNING LEFT WITH ONCOMING TRAFFIC APPROACHING DUE TO THREE FAULTY STARTER COILS. KIA NEEDS TO BE HELD RESPONSIBLE FOR THEIR LESS THAN RELIABLE VEHICLES. POOR QUALITY PARTS. ELECTRICAL SYSTEM ALSO FAULTY, HEADLIGHTS AND BRAKE LIGHTS CONSISTENTLY GO OUT.
NHTSA ODI #10411048
90,000 miles · Jun 8, 2011
Engine And Engine Cooling
SHORTLY AFTER I HAD SOME BELTS REPLACED ON MY 2004 KIA SORENTO, THE CRANKSHAFT BOLT BROKE (AROUND 90,000 MILES ON THE VEHICLE). I WAS TOLD THERE WAS A RECALL ON THIS PART, BUT NOT FOR MY VIN NUMBER. I HAD TO PAY OVER $700 TO GET THE PROBLEM FIXED AND MY MECHANIC HAD TO BUY THE PART FROM KIA TO FINALLY GET IT FROM CONTINUALLY B…
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SHORTLY AFTER I HAD SOME BELTS REPLACED ON MY 2004 KIA SORENTO, THE CRANKSHAFT BOLT BROKE (AROUND 90,000 MILES ON THE VEHICLE). I WAS TOLD THERE WAS A RECALL ON THIS PART, BUT NOT FOR MY VIN NUMBER. I HAD TO PAY OVER $700 TO GET THE PROBLEM FIXED AND MY MECHANIC HAD TO BUY THE PART FROM KIA TO FINALLY GET IT FROM CONTINUALLY BREAKING. NOW, ALMOST TWO YEARS LATER, IT HAS HAPPENED AGAIN (AROUND 130,000 MILES). I CALLED KIA TO SEE IF THEY EXTENDED THE RECALL TO COVER MY VEHICLE, BUT THEY DID NOT AND REFUSED TO DO ANYTHING ABOUT IT. ONCE AGAIN, IT IS COMING OUT OF MY POCKET TO FIX THIS PROBLEM. OBVIOUSLY THIS IS A PROBLEM WITH VEHICLES OTHER THAN THE ONES THAT WERE ORIGINALLY COVERED UNDER THE RECALL. *TR
NHTSA ODI #10405547
60,000 miles · Jun 5, 2011
Exterior Lighting
2004 KIA SORENTO. THE REAR TAIL LIGHTS AND FRONT FOG LIGHTS BURN OUT FREQUENTLY. THIS LEAVES ME UNKNOWINGLY DRIVING AT NIGHT WITHOUT PROPER LIGHTING. I USUALLY FIND OUT WHEN OTHER DRIVERS TELL ME MY LIGHTS ARE OUT. THERE IS EITHER AN ELECTRICAL OR FUZEBOX PROBLEM WITH THE KIA SORENTO FROM 2003-06. SO FAR, KIA HAS REFUSED TO AC…
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2004 KIA SORENTO. THE REAR TAIL LIGHTS AND FRONT FOG LIGHTS BURN OUT FREQUENTLY. THIS LEAVES ME UNKNOWINGLY DRIVING AT NIGHT WITHOUT PROPER LIGHTING. I USUALLY FIND OUT WHEN OTHER DRIVERS TELL ME MY LIGHTS ARE OUT. THERE IS EITHER AN ELECTRICAL OR FUZEBOX PROBLEM WITH THE KIA SORENTO FROM 2003-06. SO FAR, KIA HAS REFUSED TO ACKNOWLEDGE THE PROBLEM. I FOUND MANY SIMILAR COMPLAINTS ONLINE SUCH AS HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F14D197/. *TR
NHTSA ODI #10404524