NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
138 reports50,093 miles · Nov 4, 2018
Engine
ON 9/4/18, WHILE DRIVING ON THE PARKWAY I NOTICED MY CAR WAS SLUGGISH & MAKING A NOISE UPON ACCELERATION. I THOUGHT IT WAS MY MUFFLER BECAUSE I DIDNT HAVE ANY WARNING LIGHTS ILLUMINATED ON MY DASHBOARD TO INDICATE A MAJOR PROBLEM. AS I EXITED THE PARKWAY, MY CAR STALLED & I COASTED TO THE SIDE OF THE ROAD. I WAS ABLE TO START I…
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ON 9/4/18, WHILE DRIVING ON THE PARKWAY I NOTICED MY CAR WAS SLUGGISH & MAKING A NOISE UPON ACCELERATION. I THOUGHT IT WAS MY MUFFLER BECAUSE I DIDNT HAVE ANY WARNING LIGHTS ILLUMINATED ON MY DASHBOARD TO INDICATE A MAJOR PROBLEM. AS I EXITED THE PARKWAY, MY CAR STALLED & I COASTED TO THE SIDE OF THE ROAD. I WAS ABLE TO START IT A COUPLE MORE TIMES BEFORE IT DIED FOR GOOD. I HAD THE CAR TOWED TO THE NEPTUNE NJ KIA WHERE WE AUTHORIZED A $400 PARTIAL TEAR DOWN OF THE ENGINE WHICH WE THOUGHT WAS TO DIAGNOSE THE PROBLEM BUT IT WAS ONLY TO TAKE SOME PICTURES OF THE ENGINE & OIL FILTER FOR THE WARRANTY DEPT. WE WERE THEN ASKED TO PROVIDE MAINTENANCE RECORDS WHICH WE COULDN'T SINCE MY HUSBAND DID THE MAJORITY OF WORK & WE DIDN'T THINK TO KEEP RECEIPTS BEING THAT WE'D NEVER BEEN IN THIS SITUATION WITH OUR OTHER CARS. WE'VE BEEN FIGHTING THIS FOR A COUPLE MONTHS NOW BUT OUR WARRANTY HAS BEEN DENIED FOR "LACK OF MAINTENANCE" AS THEY STATED WE HAVE SLUDGE IN OUR ENGINE. HOWEVER, THIS PROBLEM IS BIGGER THAN MY LACK OF RECEIPTS. LACK OF RECEIPTS DOESN'T MEAN LACK OF MAINTENANCE! KIA HAS A HUGE PROBLEM WITH THEIR ENGINES AND THEY'RE USING THIS TECHNICALITY AS A WAY TO DENY COVERAGE EVEN THOUGH THEIR OWN 2015 WARRANTY MANUAL STATES "WARRANTY COVERAGE WILL NOT BE DENIED SOLELY BECAUSE THERE IS NO RECORD OF MAINTENANCE. HOWEVER, FAILURES CAUSED BY LACK OF REQUIRED MAINTENANCE ARE NOT COVERED BY THE WARRANTY." WHERE'S THE PROOF WE DID ANYTHING WRONG? TO THIS DAY THEY STILL "DONT KNOW" WHAT WENT WRONG WITH MY CAR AS THERE WERE NO FAULT CODES PULLED FROM MY ECU & A FULL ENGINE TEAR DOWN WAS NOT DONE. ALSO, THE DEALER SAID THEY ARE NOW OUT OF $7K LONG BLOCKS FOR MY CAR WONDER WHY? AND TOLD ME I'D HAVE TO GO WITH A SHORT BLOCK AT A COST OF $17K (EXTRA PARTS & LABOR REQUIRED) OR FIGURE OUT HOW TO GET AN ENGINE ON MY OWN. THIS IS HAPPENING TO TOO MANY PEOPLE & NEEDS TO BE ADDRESSED!
NHTSA ODI #11145268
36,915 miles · Sep 30, 2018
Electronic Stability Control (esc)Service Brakes
I DROVE THE VAN IN THE MORNING AND ALL WAS WELL. STOPPED AT A GROCERY STORE AND WHEN I STARTED IT UP IN THE AFTERNOON THE STABILITY CONTROL SENSOR AND THE ANTI LOCK SENSOR STAYED ON ALL THE TIME. GOT HOME, TURNED THE VAN OFF THEN ON AGAIN AND THE SENSOR WARNING LIGHTS DIDN'T REBOOT. DON'T KNOW WHAT THE PROBLEM IS BUT WILL TAKE T…
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I DROVE THE VAN IN THE MORNING AND ALL WAS WELL. STOPPED AT A GROCERY STORE AND WHEN I STARTED IT UP IN THE AFTERNOON THE STABILITY CONTROL SENSOR AND THE ANTI LOCK SENSOR STAYED ON ALL THE TIME. GOT HOME, TURNED THE VAN OFF THEN ON AGAIN AND THE SENSOR WARNING LIGHTS DIDN'T REBOOT. DON'T KNOW WHAT THE PROBLEM IS BUT WILL TAKE TO DEALERSHIP FOR DIAGNOSIS.
NHTSA ODI #11132390
85,000 miles · Aug 31, 2018
Structure
WHEN MY DRIVER SIDE SLIDING DOOR CLOSES THE DOOR MAKES A LOUD GRINDING SOUND AND THE SENSOR WONT REGISTER THAT IT IS CLOSED. THE LIGHTS WILL STAY ON INSIDE BECAUSE THE DOOR IS STILL "OPEN" EVEN THOUGH IT LOOKS CLOSED. YOU HAVE TO PHYSICALLY PUSH THE BACK OF THE DOOR UNTIL YOU HEAR A CLICK, WHICH I ASSUME OF A LATCH ENGAGING. OR …
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WHEN MY DRIVER SIDE SLIDING DOOR CLOSES THE DOOR MAKES A LOUD GRINDING SOUND AND THE SENSOR WONT REGISTER THAT IT IS CLOSED. THE LIGHTS WILL STAY ON INSIDE BECAUSE THE DOOR IS STILL "OPEN" EVEN THOUGH IT LOOKS CLOSED. YOU HAVE TO PHYSICALLY PUSH THE BACK OF THE DOOR UNTIL YOU HEAR A CLICK, WHICH I ASSUME OF A LATCH ENGAGING. OR YOU CAN TURN THE POWER DOOR OFF AND CLOSE IT MANUALLY. THIS HAS BEEN GOING ON CONSISTENTLY FOR ABOUT 6 MONTHS NOW.
NHTSA ODI #11123615
Mileage unknown · Aug 9, 2018
Structure
THE POWER SLIDING DOOR FAILS TO LOCK PROPERLY AT THE REAR OF THE DOOR. THIS MEANS THAT THE DOOR IS NOT SECURED EFFECTIVELY. THERE ARE NO WARNING SIGNS ON THE DASHBOARD THAT THE DOOR IS NOT SECURE. THE ONLY SIGN IS THAT A GRINDING/RUBBING NOISE IS MADE DURING THE CLOSING PROCESS AND THAT IT CAN BE SEEN THAT THE DOOR IS VISIBLY NO…
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THE POWER SLIDING DOOR FAILS TO LOCK PROPERLY AT THE REAR OF THE DOOR. THIS MEANS THAT THE DOOR IS NOT SECURED EFFECTIVELY. THERE ARE NO WARNING SIGNS ON THE DASHBOARD THAT THE DOOR IS NOT SECURE. THE ONLY SIGN IS THAT A GRINDING/RUBBING NOISE IS MADE DURING THE CLOSING PROCESS AND THAT IT CAN BE SEEN THAT THE DOOR IS VISIBLY NOT CLOSED WHEN VIEWED FROM OUTSIDE THE VEHICLE
NHTSA ODI #11118805
30,000 miles · Jul 25, 2018
Electrical SystemStructure
POWER SLIDING DOORS DO NOT CLOSE ALL THE WAY MAKES A GRINDING NOISE WHEN IT IS CLOSING THE DOOR DOES NOT LATCH WHEN THE DOOR IS SUPPOSE TO BE CLOSED WHICH IN RETURN DOES NOT ALLOW THE DOORS TO LOCK
NHTSA ODI #11113487
75,000 miles · Jul 23, 2018
Electrical SystemStructure
PASSENGER SIDE SLIDING DOOR GRINDS WHEN ATTEMPTING ELECTRONIC CLOSURE. SOMETIMES IT DOESNT CLOSE COMPLETELY. ON THIS OCCASION, DOOR WAS COMPLETELY CLOSED, NO DOOR LIGHT ON, AND WHILE DRIVING ON THE HIGHWAY THE DOOR ELECTRONICALLY OPENED WHILE AT SPEED. OUR 2 YEAR OLD CHILD WAS IN HIS CAR SEAT ON THAT SIDE PROVIDING A LIFE-THREAT…
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PASSENGER SIDE SLIDING DOOR GRINDS WHEN ATTEMPTING ELECTRONIC CLOSURE. SOMETIMES IT DOESNT CLOSE COMPLETELY. ON THIS OCCASION, DOOR WAS COMPLETELY CLOSED, NO DOOR LIGHT ON, AND WHILE DRIVING ON THE HIGHWAY THE DOOR ELECTRONICALLY OPENED WHILE AT SPEED. OUR 2 YEAR OLD CHILD WAS IN HIS CAR SEAT ON THAT SIDE PROVIDING A LIFE-THREATENING SITUATION WITH THE OPEN DOOR. TOOK IT TO THE DEALERSHIP AND THEY SAID THE MOTOR NEEDED TO BE REPLACED, BUT EVEN IF THE MOTOR WAS FAULTY, UNDER NO CONDITIONS SHOULD THE DOOR OPEN WHILE AT SPEED. THE MANUAL SPECIFICALLY STATES THAT THE DOOR WILL NOT OPEN WHEN OPERATING OVER 5MPH, AND YET, IT DID.
NHTSA ODI #11113000
64,073 miles · Jun 5, 2018
Air BagsTiresWheels
TL* THE CONTACT OWNS A 2015 KIA SEDONA. AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT THREE OF THE TIRES WERE FAULTY AND THE AIR BAGS WERE DISABLED. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND SHOOK. THE CONTACT CALLED THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED AND WAS INFORMED THAT THE COLLISION LIGHT BURNED OU…
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TL* THE CONTACT OWNS A 2015 KIA SEDONA. AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT THREE OF THE TIRES WERE FAULTY AND THE AIR BAGS WERE DISABLED. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND SHOOK. THE CONTACT CALLED THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED AND WAS INFORMED THAT THE COLLISION LIGHT BURNED OUT. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A KIA DEALER AND THEY WOULD REPAIR IT FOR FREE. THE VEHICLE WAS TAKEN TO HUDSON KIA (36 WATER ST, JERSEY CITY, NJ 07305, (201) 380-1220) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE DISABLED BECAUSE OF THE SENSOR THAT NEEDED TO BE REPLACED. THE DEALER FURTHER STATED THAT THE FRONT DRIVER SIDE TIRE AND BOTH REAR TIRES WERE FAULTY AND THE BELT WAS SEPARATING FROM THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE TIRE INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,073.
NHTSA ODI #11099926
74,000 miles · May 14, 2018
Electrical System
ABOUT 2 YEARS AGO I TOOK MY VEHICLE TO THE SERVICE DEPARTMENT TO GET THE A/C HEATER CONTROL UNIT REPLACED UNDER FACTORY WARNING, THIS WAS AT 70,000 MILES, THEN AT ABOUT 130,000 I HAD TO GET IT REPLACED AGAIN, ONLY THIS TIME IT WAS NOT UNDER A FACTORY WARRANTY THE REPLACEMENT PART COSTS FROM $1200 TO $1500. I ENDED UP REPLACING …
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ABOUT 2 YEARS AGO I TOOK MY VEHICLE TO THE SERVICE DEPARTMENT TO GET THE A/C HEATER CONTROL UNIT REPLACED UNDER FACTORY WARNING, THIS WAS AT 70,000 MILES, THEN AT ABOUT 130,000 I HAD TO GET IT REPLACED AGAIN, ONLY THIS TIME IT WAS NOT UNDER A FACTORY WARRANTY THE REPLACEMENT PART COSTS FROM $1200 TO $1500. I ENDED UP REPLACING IT MYSELF AND AS I BEGAN TO REPLACE THE UNIT I NOTICED SOMETHING DISTURBING. THE A/C POWER BUTTON HAD MELTED AND BURNT, THE CONNECTORS WERE NEVER REPLACED THE FIRST TIME KIA REPAIRED THE A/C CONTROL UNIT UNDER WARRANTY. I THEN KNEW WHAT THE PLASTIC BURNING SMELL WAS WHEN MIGHT A/C WAS TURNED ON. I ASKED THE KIA SERVICE TECHNICIAN WHY DOES THIS KEEP HAPPENING HE TOLD ME IT WAS BECAUSE I USED THE CAR FOR UBER AND THE SYSTEM WAS NOT DESIGNED TO BE RAN AS MUCH AS I DRIVE THE CAR, THE PICTURES ARE ATTACHED. IN APRIL OF THIS YEAR AT ABOUT 201,232 MILES MY FRONT BLOWER MOTOR STOPPED WORKING AS I WENT TO GET IT REPLACED, I NOTICED THE SAME ISSUED WITH THE CONNECTOR. THE PLASTIC CONNECTOR BURNT OUT AND SHORTED THE BLOWER MOTOR, AND JUST WHEN I THOUGHT THAT WAS A COINCIDENT, I UNPLUGGED THE BLOWER MOTOR RESISTOR TO CHECK IT AND FOUND THAT CONNECTOR THERE TOO HAD BEEN MELTING AND BURNING. I AM INFORMING YOU, OF THIS PROBLEM BECAUSE IT KEEPS HAPPENING IT SEEMS ABOUT EVERY 70K TO 80K MILES ON THE A/C CONTROL UNIT BECAUSE I AM ABOUT TO PUT A 4TH A/C CONTROL IN MY VEHICLE, I AM FEARFUL OF FIRE HAZARD/POTENTIAL THIS MAY CAUSE. THIS IS GETTING EXPENSIVE TO CONTINUE TO HAVE TO REPLACE/REPAIR PARTS BECAUSE THE CAN'T WITHSTAND HEAT. THE FIRST FOUR PICTURES ARE FROM THE A/C CONTROL UNIT THE LAST PICTURE IS FROM THE BLOWER MOTOR.
NHTSA ODI #11093656
Mileage unknown · Mar 29, 2018
Electrical System
BOTH SLIDING DOORS MAKE NOISES WHEN CLOSING AND DO NOT CLOSE ALL OF THE WAY. NOISE IS COMING FROM BACK OF CAR INSIDE PANEL. SOUNDS LIKE A MOTOR VIBRATION AND RUBBING NOISE. THE DOOR WILL STAY OPEN ABOUT A 1/4-1/2" WHEN LOOKING AT IT FROM THE REAR. DOOR LIGHT ON DASH IS ON, INTERIOR DOOR LIGHT WILL REMAIN ON AND AIR/NOISE COMES I…
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BOTH SLIDING DOORS MAKE NOISES WHEN CLOSING AND DO NOT CLOSE ALL OF THE WAY. NOISE IS COMING FROM BACK OF CAR INSIDE PANEL. SOUNDS LIKE A MOTOR VIBRATION AND RUBBING NOISE. THE DOOR WILL STAY OPEN ABOUT A 1/4-1/2" WHEN LOOKING AT IT FROM THE REAR. DOOR LIGHT ON DASH IS ON, INTERIOR DOOR LIGHT WILL REMAIN ON AND AIR/NOISE COMES IN THROUGH THE DOOR. THIS STARTED WITH 60K MILES ON MY CAR. DEALER SAYS IT WILL COST ME $2200.
NHTSA ODI #11082052
41,000 miles · Jan 26, 2018
Wheels
THIS IS THE THIRD KUMHO CRUGEN KL33 TIRE THAT HAS HAD RADIAL RUN-OUT OR TREAD SEPARATION IN LESS THEN 6 MONTHS. FIRST TWO WHERE ON THE FRONT AXLE AND MOST RECENT ONE IS ON THE PASS REAR. THE RECENT EVENT WAS ON A RETURN ROAD TRIP COVERING ABOUT 230 MILES IN I 10 BETWEEN SAN ANTONIO AND HOUSTON, THERE WAS NO ROAD DEBRIS OR OTHER…
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THIS IS THE THIRD KUMHO CRUGEN KL33 TIRE THAT HAS HAD RADIAL RUN-OUT OR TREAD SEPARATION IN LESS THEN 6 MONTHS. FIRST TWO WHERE ON THE FRONT AXLE AND MOST RECENT ONE IS ON THE PASS REAR. THE RECENT EVENT WAS ON A RETURN ROAD TRIP COVERING ABOUT 230 MILES IN I 10 BETWEEN SAN ANTONIO AND HOUSTON, THERE WAS NO ROAD DEBRIS OR OTHER ISSUES THAT WOULD HAVE CAUSED TIRE DAMAGE UNDER A ROAD HAZARD. SINCE THEN THE TIRE HAS DEVELOPED A WHEEL HOP AND VIBRATION TO THE REAR.
NHTSA ODI #11065021