Right side sliding became stuck in closed position. Door was not openable by inside nor outside door handles. Not openable by automatic means such as push button. This situation slowed egress and could be a safety issue during emergency evacuation. During repair, KIA mechanics informed me that the forward latch (not the rear l…
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Right side sliding became stuck in closed position. Door was not openable by inside nor outside door handles. Not openable by automatic means such as push button. This situation slowed egress and could be a safety issue during emergency evacuation. During repair, KIA mechanics informed me that the forward latch (not the rear latch) of the sliding door was mechanically locked in closed position. The latch had to be destroyed from inside of vehicle to release latch to open door to be able to repair.
NHTSA ODI #11743899
Mileage unknown · Oct 7, 2024
StructureUnknown Or Other
I got an oil leak and it was covered but it caused a coolant leak and the dealership wants to charge me for this when it should be covered . Also I went a couple of times for my door coming open while I am driving and they didn’t fix it .
NHTSA ODI #11618424
Mileage unknown · Apr 14, 2024
Structure
The paint on our white Kia Sedona is starting to flake off exposing the body underneath. Currently it is effecting the front edge of the hood and a much larger area is just under the rear windscreen. The paint in that area is blistering and delaminating at a rather rapid pace. At this point this vehicle is just over 9 years old…
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The paint on our white Kia Sedona is starting to flake off exposing the body underneath. Currently it is effecting the front edge of the hood and a much larger area is just under the rear windscreen. The paint in that area is blistering and delaminating at a rather rapid pace. At this point this vehicle is just over 9 years old. This latent defect is going to greatly devalue this vehicle and make it difficult to sell in the future.
NHTSA ODI #11582919
Mileage unknown · Jan 23, 2023
EngineStructure
Took our 2015 Kia Sedona for an oil change and checkup due to the engine overheating multiple times. They did the oil change at about 96k miles and said nothing was wrong with the engine. That if anything were to happen then just bring it back in. We went on a trip to Georgia from Miami, we got stranded there because the engine …
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Took our 2015 Kia Sedona for an oil change and checkup due to the engine overheating multiple times. They did the oil change at about 96k miles and said nothing was wrong with the engine. That if anything were to happen then just bring it back in. We went on a trip to Georgia from Miami, we got stranded there because the engine again started overheating. We got the car back and took it to Kia in Doral. Service department stated that the head was damaged. Sales manager says it needed a new engine that would cost us 7500 to replace. We owe 7200 on the vehicle. That would put us at 14k dollars when it was not our fault that the engine failed at 96k miles. The sales manager at Doral Kia promised that they would take care of the 7200 loan if we bought a New Kia Carnival once they arrive in the lot. We took our Kia Sedona and left it there while we waited a week for the Kia Carnival to arrive. We finally get a call and we walk in to see it. Car states on window sticker MSRP $36k. We wait for them to bring the financing paper work and they put the cars MSRP AT $51k. Very upsetting what we encountered. Turns out that the scammers will only pay our loan off if we pay their markup of $51k for the new van. After expressing how upset we were for having waited our time, they try to say that the only way they could sell the New Kia Carnival to us at MSRP of $36k is if we pay the 7200 that we owe and we leave our Kia Sedona to them as trade in for ZERO dollars. Need this issue resolved asap!
NHTSA ODI #11503085
Mileage unknown · May 4, 2022
EngineStructure
In 2017 my Sedona was leaking water In the rear well. South Austin Kia accused my 135 lb dog of peeing in the rear well. He will not fit back there. After many attempts to get them to fix it and contacting corporate I was told "if I can prove it is leaking they will try to fix it". I went through a carwash climbed into the …
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In 2017 my Sedona was leaking water In the rear well. South Austin Kia accused my 135 lb dog of peeing in the rear well. He will not fit back there. After many attempts to get them to fix it and contacting corporate I was told "if I can prove it is leaking they will try to fix it". I went through a carwash climbed into the back and videotaped it. Took it back to Kia of South Austin and the recrimped the well. When I got my van back they had failed to reinstall the carpet and bolts. Two months ago I took my van to Firestone for its oil change. 1000 miles into it my check engine light came on. We read the code and it came up no oil. We added oil, took it to Firestone and there is no evidence of an oil leak. The check engine light stayed off until last night. It threw 138 codes. Never ever seen so many codes. I'm replacing this van in a couple of weeks. We are limping it. I get sever panic attacks thinking about going back to Kia of South Austin for the treatment that has occured.
NHTSA ODI #11463427
38,000 miles · Feb 17, 2022
Structure
The contact owns a 2015 Kia Sedona. The contact previously received notification of NHTSA Campaign Number: 18V338000 (Structure, Electrical System). The contact took the vehicle to the dealer and was informed that the passenger’s side door would be repaired but not the driver’s side door. After the repair, the contact stated tha…
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The contact owns a 2015 Kia Sedona. The contact previously received notification of NHTSA Campaign Number: 18V338000 (Structure, Electrical System). The contact took the vehicle to the dealer and was informed that the passenger’s side door would be repaired but not the driver’s side door. After the repair, the contact stated that the driver’s side sliding door failed to latch as the driver’s side sliding door indicator warning light illuminated. The contact stated that the ABS warning light was illuminated. The contact had taken the vehicle back to the dealer where he was informed that the braking system was operating as needed; however, a faulty sensor had caused the warning light to illuminate. The dealer acknowledged the failure with the sliding door; however, the dealer informed him that parts for the repair were not available. Recently, the contact was made aware of an article about a recall on KIA vehicles with a risk of catching fire due to defective wiring in the ABS module. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 38,000.
NHTSA ODI #11452369
Mileage unknown · Oct 24, 2021
Electrical SystemEngineStructureFire
The car odometer was about 120,000 highway miles. After run with the cruise control for about a 386 miles I stop the car in Angola service station and been there for about 12 minutes with the car off the car got on fire. The electric system shut down immediately and the hood didn't open at all, rear doors didn't open electrical …
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The car odometer was about 120,000 highway miles. After run with the cruise control for about a 386 miles I stop the car in Angola service station and been there for about 12 minutes with the car off the car got on fire. The electric system shut down immediately and the hood didn't open at all, rear doors didn't open electrical way just manually and the back door get completely sealed.
NHTSA ODI #11437981
Mileage unknown · Apr 13, 2021
Structure
I HAVE BEEN HAVING ISSUES WITH ALL MY AUTOMATED POWER DOORS TO MY 2015 KIA SEDONA SXL. BOTH SLIDING DOORS HAVE BEEN STAYING UNLATCHED AND OPEN ON THEIR OWN WHILE IN VEHICLE IS IN MOTION AND KIA EXTENDED MY WARRANTY TO FIX IT BUT MY PROBLEM IS THAT AT THE SAME TIME THIS ALL STARTED HAPPENING MY TAILGATE DOOR LATCH ALSO WENT BAD A…
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I HAVE BEEN HAVING ISSUES WITH ALL MY AUTOMATED POWER DOORS TO MY 2015 KIA SEDONA SXL. BOTH SLIDING DOORS HAVE BEEN STAYING UNLATCHED AND OPEN ON THEIR OWN WHILE IN VEHICLE IS IN MOTION AND KIA EXTENDED MY WARRANTY TO FIX IT BUT MY PROBLEM IS THAT AT THE SAME TIME THIS ALL STARTED HAPPENING MY TAILGATE DOOR LATCH ALSO WENT BAD AND IT STAYS OPEN AND OPENS WHILE THE VEHICLE IS IN MOTION AS WELL. I'VE TRIED TO GET ANSWERS AND ALSO TRIED TO HAVE KIA HELP ME FIX THIS PROBLEM, BUT IT'S WAY TO BIG OF A COINCIDENCE THAT MY TAILGATE MALFUNCTIONED AT THE EXACT SAME TIME AS THE PASSENGER AND DRIVER SIDE SLIDING DOORS. IT'S BEEN ONGOING SINCE FEBRUARY 2021. I HAVE READ IN THE KIA FORUMS THAT I'M NOT THE ONLY KIA SEDONA OWNER THAT IS HAVING THE EXACT ISSUES. THIS IS NOT AN ISOLATED PROBLEM. IT IS VERY DANGEROUS AND I'M NOT HAPPY AT ALL.
NHTSA ODI #11407965
40,000 miles · Sep 30, 2020
Structure
ON 2015 MODEL KIA SEDONAS THE SLIDING DOOR MOTORS MAY BECOME FAULTY AND CAUSE THE SLIDING DOORS TO NOT CLOSE ALL THE WAY. WHEN YOU PUSH THE BUTTON TO CLOSE THE DOOR IT GETS ALMOST CLOSED AND THEN MAKES A LOUD GRINDING NOISE FOLLOWED BY A BEEP IN THE CABIN AND A NOTIFICATION ON THE INSTRUMENT CLUSTER LETTING YOU KNOW THAT THE DOO…
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ON 2015 MODEL KIA SEDONAS THE SLIDING DOOR MOTORS MAY BECOME FAULTY AND CAUSE THE SLIDING DOORS TO NOT CLOSE ALL THE WAY. WHEN YOU PUSH THE BUTTON TO CLOSE THE DOOR IT GETS ALMOST CLOSED AND THEN MAKES A LOUD GRINDING NOISE FOLLOWED BY A BEEP IN THE CABIN AND A NOTIFICATION ON THE INSTRUMENT CLUSTER LETTING YOU KNOW THAT THE DOOR DID NOT FULLY CLOSE. IF YOU DRIVE WITH THE DOOR IN THIS STATE IT IS NOT FULLY LATCHED AND PRESENTS A SAFETY ISSUE AS THE DOOR COULD OPEN WHILE DRIVING OR IN THE CASE OF IMPACT. THE TSB IS ATTACHED TO THIS CASE.
NHTSA ODI #11361966
80,000 miles · Dec 28, 2019
Structure
REAR SLIDING DOORS DO NOT FULLY CLOSE AND MAKE LOUD GRINDING NOISE. THE ONLY WAY TO SHUT THEM IS TO MANUALLY PUSH IT CLOSED.
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence & remedy
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
Additional source detail variants (2)
Electrical System:software
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
Exterior Lighting:turn Signal
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.
Consequence & remedy
Consequence: If a child is in a child seat in the front seat, a broken ODS wiring harness will not prevent the front passenger air bag from deploying in the event of a crash, increasing the risk of injury to the child.
Remedy: Kia will notify owners, and dealers will remove the wire harness clip to prevent the wiring harness from breaking. If the harness is found damaged, the front passenger seat cushion will be replaced. These repairs will be performed free of charge. The recall began March 19, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC175.
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Consequence & remedy
Consequence: If the door closes on an occupant, there is an increased risk of an injury.
Remedy: Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.
Additional source detail variants (2)
Electrical System:software
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Consequence: If the door closes on an occupant, there is an increased risk of an injury.
Remedy: Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.
Structure:body:door
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Consequence: If the door closes on an occupant, there is an increased risk of an injury.
Remedy: Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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