2008 Kia Sedona

The contact owns a 2008 Kia Sedona. The contact stated that while driving 20 MPH and attempting to stop the vehicle, there was an abnormal sound coming from the steering wheel. The vehicle was towed to a dealer where it was diagnosed and determined that the control arm was damaged and needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was 160,000.

TL* THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT STATED THAT WHILE HER BOYFRIEND WAS DRIVING AROUND A CURVE, THE VEHICLE VEERED OFF THE HIGHWAY AT 55 MPH DOWN INTO AN INCLINE. THE VEHICLE CRASHED INTO A TREE IN A YARD. IT WAS DISCOVERED THAT THE CONTROL ARM ON THE DRIVER'S SIDE WAS RUSTED AND FRACTURED IN THREE PLACES. THERE WERE NO INJURIES THAT CAUSED ANYONE TO BE TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE AREA. THE DEALER BERGSTROM KIA OF APPLETON (2445 W COLLEGE AVE, APPLETON, WI 54914 (920) 993-3000) TOLD THE CONTACT TO CALL THE MANUFACTURER. THE CONTACT WAS SENT TO THE RECALL SECTION AND SENT PICTURES OF THE CRASH. AFTER SEVERAL CALLS, THE MANUFACTURER CONCLUDED THAT THEY WOULD NOT OFFER ANY ASSISTANCE. VIN TOOL SEARCH CONFIRMED THE VEHICLE HAD A PENDING RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V387000 (SUSPENSION).THE FAILURE MILEAGE WAS 171,000.

WHILE WORKING ON MY 2008 KIA SEDONA, I DISCOVERED SEVERE PERFORATING CORROSION ON THE PASSENGER SIDE FRONT LOWER CONTROL ARM. I DISCOVERED THAT KIA HAD INITIATED A VOLUNTARY RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V387000. I CONTACTED KIA AT 1-800-333-4542 TO SEE IF THEY WOULD APPLY RECALL SC133 TO MY CAR EVEN THOUGH IT IS NOT IN ONE OF THE IDENTIFIED STATES (ALTHOUGH VIRGINIA DOES USE ROAD SALT IN WINTER). AFTER I CALLED THEM TWICE AND SENT THE ATTACHED PICTURES THEY TOLD ME THEY WOULDN'T COVER IT AND THAT I WOULD HAVE TO PAY FOR A DEALERSHIP TO DIAGNOSE IT AND SEND THEM THEIR OPINION FOR THEM TO RECONSIDER. I DO NOT THINK THAT I SHOULD HAVE TO PAY ANYTHING OUT OF POCKET TO VERIFY WHAT THE PICTURES CLEARLY SHOW. THIS CORROSION COULD RESULT A BROKEN CONTROL ARM AND RESULT IN THE LOSS OF CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. PLEASE CONTACT KIA FOR ME OR CHANGE THE CAMPAIGN TO MANDATORY AND EXPAND IT TO ALL STATES. *TR

THERE IS A RECALL ON MY VEHICLE FOR THE CONTROL ARMS. I FOUND THIS OUT WHEN I DID A GOOGLE SEARCH BECAUSE MINE HAS BROKEN NEARLY COMPLETELY IN HALF AS I WAS DRIVING IT. I WAS ON A CITY STREET AND IT SNAPPED AS I WAS APPLYING THE BRAKES. AFTER THAT IT WAS GIVING ME ISSUES TURNING LEFT AND BRAKING. THE RECALL STATES THAT THE CONTROL ARMS WILL RUST AND BREAK WHICH IS EXACTLY WHAT HAPPENED. BUT APPARENTLY MY VEHICLE HAS A CANADIAN VIN NUMBER AND BECAUSE OF THAT KIA WILL NOT HONOR THE RECALL AND I HAVE TO GET IT FIXED MYSELF. I CAN EVEN PUT MY VIN NUMBER INTO THE KIA CANADA WEBSITE AND THE RECALL PIPS UP. THEY GAVE ME THE TOLL FREE NUMBER TO KIA CANADA WHICH I TRIED TO CALL BUT CAN'T GET THROUGH BECAUSE IT IS 'NOT AVAILABLE FROM MY AREA' IN MY OPINION KIA IS KIA. NO MATTER WHERE I AM AND WHERE MY CAR IS FROM. I SHOULDN'T HAVE TO GO TO CANADA TO FIX THE RECALL!! THE COMPANY AS A WHOLE SHOULD BE MORE CONCERNED WITH THEIR CONSUMERS AND ENSURE OUR SAFETY AND THAT IS NOT WHAT THEY ARE DOING! I HAD MY BABY IN THE CAR AND A COUPLE OTHER PEOPLE AND THIS COULD HAVE CAUSE GREAT INJURY TO ALL OF US

TL* THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT STATED THAT THE MANUFACTURER SENT TWO RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 16V387000 (SUSPENSION) AND 16V389000 (LATCHES/LOCKS/LINKAGES) AND WAS UNCERTAIN AS TO WHEN THE DEALER MAY BE ABLE TO SCHEDULE THE RECALL REPAIRS. IN ADDITION, THE HEAD LIGHTS FAILED TO FUNCTION FOR THE LOW BEAMS, DAY TIME RUNNING LIGHTS, AND HIGH BEAMS. THE DEALER (BIG A AUTO SALES, GREENWOOD, SC (864) 388-7828 ) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V387000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KIA STOCKTON IN STOCKTON, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HEARD A CLICKING NOISE AND THE FRONT END OF THE VEHICLE WOBBLED LEFT AND RIGHT. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.