NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
53 reportsClear category filter54,000 miles · May 10, 2010
Latches/locks/linkages
THE DOOR LOCKS WOULD NOT WORK PROPERLY. SOMETIMES THE DOORS WOULD UNLOCK ELECTRONICALLY AND SOMETIMES NOT. SEVERAL TIMES WE COULD NOT UNLOCK MANUALLY EITHER. A FEW TIMES THE PASSENGER HAD TO CLIMB OVER THE CENTER CONSOLE AND EXIT THE CAR ON THE PASSENGER SIDE. I WAS ABLE TO TAKE IT A KIA DEALER JANUARY 28, 2010 AND THEY REP…
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THE DOOR LOCKS WOULD NOT WORK PROPERLY. SOMETIMES THE DOORS WOULD UNLOCK ELECTRONICALLY AND SOMETIMES NOT. SEVERAL TIMES WE COULD NOT UNLOCK MANUALLY EITHER. A FEW TIMES THE PASSENGER HAD TO CLIMB OVER THE CENTER CONSOLE AND EXIT THE CAR ON THE PASSENGER SIDE. I WAS ABLE TO TAKE IT A KIA DEALER JANUARY 28, 2010 AND THEY REPLACED BOTH DOOR LATCH ASSEMBLIES. THE LOCKS WERE WORKING UNTIL THIS WEEK, MAY 6, WHEN THERE SEEMS TO BE A PROBLEM BEGINNING TO APPEAR. I UNDERSTAND THAT THERE MAY BE A PROBLEM WITH AN ELECTRICAL COMPONENT BUT THE DOOR SHOULD BE ABLE TO BE UNLOCKED MANUALLY. *TR
NHTSA ODI #10329520
Mileage unknown · Apr 13, 2010
Latches/locks/linkages
DOOR LOCKS - THE DOOR LOCKS ON MY '03 OPTIMA HAVE FAILED TWICE. FIRST THE DRIVER'S SIDE LOCKS FAILED. AFTER UNLOCKING THE DOORS, THE DOORS LOCK AGAIN WHEN PULLING ON THE DOOR HANDLE. KIA DEALER REPLACED THE ACTUATOR AND LATCH AT A COST OF $300+. WITHIN 1-1/2 YEARS THE SAME THING HAPPENED WITH THE PASSENGER SIDE, WITH THE SAME CO…
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DOOR LOCKS - THE DOOR LOCKS ON MY '03 OPTIMA HAVE FAILED TWICE. FIRST THE DRIVER'S SIDE LOCKS FAILED. AFTER UNLOCKING THE DOORS, THE DOORS LOCK AGAIN WHEN PULLING ON THE DOOR HANDLE. KIA DEALER REPLACED THE ACTUATOR AND LATCH AT A COST OF $300+. WITHIN 1-1/2 YEARS THE SAME THING HAPPENED WITH THE PASSENGER SIDE, WITH THE SAME COST TO REPAIR. WHEN IT HAPPENS, YOU CANNOT OPEN THE DOOR FROM THE INSIDE. IT IS A DEFINITE SAFETY HAZARD. *TR
NHTSA ODI #10325538
Mileage unknown · Apr 12, 2010
Latches/locks/linkagesStructure
2003 KIA OPTIMA DRIVER SIDE DOOR WONT OPEN FROM INSIDE OR OUT. NO WARRANTY ON THE CAR, WAS TOLD BY KIA DEALERSHIP WHEN I CALLED THAT THEY HAVE HEARD OF THE PROBLEM!! ALSO THE PASSENGER DOOR IS DOING THE SAME THING. LOTS OF BLOGS ABOUT THIS PROBLEM. WHAT HAPPENS WHEN MY DAUGHTER HAS TO GET OUT OF HER CAR AND CANT? SOMETIMES SHE H…
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2003 KIA OPTIMA DRIVER SIDE DOOR WONT OPEN FROM INSIDE OR OUT. NO WARRANTY ON THE CAR, WAS TOLD BY KIA DEALERSHIP WHEN I CALLED THAT THEY HAVE HEARD OF THE PROBLEM!! ALSO THE PASSENGER DOOR IS DOING THE SAME THING. LOTS OF BLOGS ABOUT THIS PROBLEM. WHAT HAPPENS WHEN MY DAUGHTER HAS TO GET OUT OF HER CAR AND CANT? SOMETIMES SHE HAS TO GET IN AND OUT THROUGH THE BACK SEAT DOORS!! *TR
NHTSA ODI #10324995
Mileage unknown · Mar 26, 2010
Latches/locks/linkages
FOR THE 2003 KIA OPTIMA , THE DOOR LOCKS FAIL AND THE DOORS CANNOT BE OPENED FROM THE OUTSIDE OR INSIDE. THIS IS A VERY COMMON COMPLAINT ABOUT THE CAR IN THE 2000-03 GENERATION.
NHTSA ODI #10322285
67,288 miles · Jul 19, 2009
Latches/locks/linkages
I BOUGHT MY 2003 KIA OPTIMA NEW 5/24/03. SOMETIME DURING THE WINTER OF 2004/06 NOTICED DOOR LOCKS CLICKED MORE THAN I WAS USED TO HEARING, BUT THEY WORKED. I THOUGHT IT MIGHT BE DUE TO COLD WEATHER AS ANTENNA DOESN'T GO ALL THE WAY DONE IN COLD WEATHER (ANTENNA NOTED TO DEALER 12/20/04). I THOUGHT I MENTIONED THIS TO DEALER PR…
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I BOUGHT MY 2003 KIA OPTIMA NEW 5/24/03. SOMETIME DURING THE WINTER OF 2004/06 NOTICED DOOR LOCKS CLICKED MORE THAN I WAS USED TO HEARING, BUT THEY WORKED. I THOUGHT IT MIGHT BE DUE TO COLD WEATHER AS ANTENNA DOESN'T GO ALL THE WAY DONE IN COLD WEATHER (ANTENNA NOTED TO DEALER 12/20/04). I THOUGHT I MENTIONED THIS TO DEALER PRIOR TO 60K MILES WHILE GETTING ANOTHER SERVICE DONE AND WAS TOLD THE PROBLEM COULD NOT BE DUPLICATED, BUT THERE IS NO RECORD OF IT PER DEALER. IN ANY CASE I BROUGHT THE CAR TO DEALER 3/6/07 FOR OIL CHANGE AND ASKED THEY CHECK DOOR LOCKS WHICH WERE ONLY WORKING INTERMITTENTLY - PER THE INVOICE THEY CHECKED LOCK RELAYS, DISCONNECTED AND CHECKED SWITCH, CHECKED GROUND AT JB-07, 0 OHMS , ETCS MODULE ALL OK. THE MILEAGE AT THAT POINT WAS 67288. I WAS TOLD THE ELECTRICAL WARRANTY EXPIRED AT 60K. I DID NOT HAVE THE MONEY TO GET IT REPAIRED. BY 10/24/07, THE FRONT PASSENGER DOOR COULD NO LONGER BE OPENED WITH DRIVER DOOR SWITCH OR REMOTE, AND KEY ENTRY TOOK SEVERAL MINUTES WHILE TURNING THE KEY WHILE THE DOOR UNLOCKED THEN LOCKED AS I PULLED UP THE HANDLE. I WAS CHARGED $35.55 TO DIAGNOSE THAT THERE WAS A POSSIBLE WIRING ETAC OR RELAY PROBLEM NOT COVERED BY WARRANTY - COST OF REPAIR WOULD BE OVER $1000. NOW THE COVER TO THE PASSENGER DOOR KEY HOLE JUST CAME OFF PROBABLY DUE TO THE EXCESSIVE KEY PLAY NEEDED TO OPEN THE DOOR. I AM CONCERNED FOR SAFETY OF PASSENGERS GETTING STUCK IF THE DRIVER IS INCAPACITATED IN AN ACCIDENT AND CAN'T RUN AROUND THE OTHER SIDE OF THE CAR WITH KEY IN HAND TO LET THEM OUT. RIGHT NOW CAR IS IN THE DEALERSHIP GETTING THE RECALLED RUSTED SUBFRAME REPLACED. IT WILL TAKE 1 WEEK TO GET THE PART. MEANWHILE, I AM WITH OUT CAR, THE DEALER WON'T PAY FOR RENTAL AND I DRIVE 72 MILES ROUND TRIP TO WORK . CAR LURCHES FORWARD OCCASIONALLY WITH HIGH WAY DRIVING, NOTED TO DEALER AT 89346 MILES - DEALER CAN'T DUPLICATE PROBLEM. *TR
NHTSA ODI #10277386
41,000 miles · Jun 2, 2009
Latches/locks/linkages
EVERYTIME I TRY TO OPEN THE FRONT PASSENGER SIDE DOOR, FROM INSIDE THE CAR OR OUTSIDE, THE ENTIRE CAR LOCKS DOWN. I CAN ONLY OPEN THIS DOOR FROM THE OUTSIDE, WITH THE KEY, WHILE CATCHING THE LOCKING MECHANISM BETWEEN CYCLES. THIS TAKES A LOT OF TIMING AND SEVERAL ATTEMPTS. NO ONE CAN GET IN OR OUT ON THE PASSENGER SIDE. THIS H…
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EVERYTIME I TRY TO OPEN THE FRONT PASSENGER SIDE DOOR, FROM INSIDE THE CAR OR OUTSIDE, THE ENTIRE CAR LOCKS DOWN. I CAN ONLY OPEN THIS DOOR FROM THE OUTSIDE, WITH THE KEY, WHILE CATCHING THE LOCKING MECHANISM BETWEEN CYCLES. THIS TAKES A LOT OF TIMING AND SEVERAL ATTEMPTS. NO ONE CAN GET IN OR OUT ON THE PASSENGER SIDE. THIS HAS BEEN GOING ON FOR ABOUT A YEAR NOW. I BOUGHT THE CAR USED 2 YEARS AGO AND IT ONLY HAS 41,000 MILES. THE 10 YEAR 100,000 MILE WARRANTY ONLY APPLIES TO THE 1ST OWNER. *TR
NHTSA ODI #10272703
100,000 miles · May 1, 2009
Electrical SystemLatches/locks/linkages
LOCKING SYSTEM FAILURE CAUSING ALL DOORS TO LOCK ON THE VEHICLE WITH NO MEANS TO GET OUT OF THE VEHICLE. CAN NOT GET OUT BY THE WINDOWS AND THE MOTOR WILL NOT SHUT DOWN FOR QUIT SOME TIME. WE BELIEVE IT ALSO TRIGGERED OR MALFUNCTIONED THE ANTI-THEFT CAUSING IT TO INGAGE WHICH WOULD PREVENT YOU EXITING THE VEHICLE AS WELL. *TR
NHTSA ODI #10267506
97,000 miles · Aug 18, 2008
Latches/locks/linkages
2003 KIA OPTIMA POWER DOOR LOCKS STICK & WON'T RELEASE, NECESSITATING DRIVER TO CRAWL OVER CONSOLE IN ORDER TO EXIT AND/OR PASSENGERS CANNOT GET OUT WITHOUT CRAWLING THROUGH WINDOW. IN THE EVENT OF A FIRE OR OTHER EMERGENCY SERIOUS INJURY COULD RESULT. *TR
NHTSA ODI #10238648
57,000 miles · Jul 31, 2008
Latches/locks/linkages
RE:2003 KIA OPTIMA POWER DOOR LOCKS STICK & WON'T RELEASE, NECESSITATING DRIVER TO CRAWL OVER CONSOLE IN ORDER TO EXIT. IN THE EVENT OF A FIRE OR OTHER EMERGENCY SERIOUS INJURY COULD RESULT. *TR
NHTSA ODI #10236573
34,900 miles · Dec 1, 2007
Latches/locks/linkages
NO CRASH, NO KNOWN VANDALISM. DRIVER'S DOOR LOCK JUST QUIT WORKING OUT OF THE BLUE. CAN NOT OPEN THE DOOR AT ALL ! (NOT WITH THE KEY IN THE DOOR, NOT WITH THE MANUAL LOCK ACTUATOR, NOT WITH THE POWER DOOR LOCK BUTTON.) THE DOOR JUST WILL NOT OPEN ! IF I HAVE A NEED TO MAKE AN EMERGENCY EXIT FROM THE CAR, I WILL BE AT A GREA…
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NO CRASH, NO KNOWN VANDALISM. DRIVER'S DOOR LOCK JUST QUIT WORKING OUT OF THE BLUE. CAN NOT OPEN THE DOOR AT ALL ! (NOT WITH THE KEY IN THE DOOR, NOT WITH THE MANUAL LOCK ACTUATOR, NOT WITH THE POWER DOOR LOCK BUTTON.) THE DOOR JUST WILL NOT OPEN ! IF I HAVE A NEED TO MAKE AN EMERGENCY EXIT FROM THE CAR, I WILL BE AT A GREAT DISADVANTAGE, HAVING TO JUMP OVER THE SHIFT LEVER TO EXIT FROM THE PASSENGER SIDE DOOR. MY OTHER OPTION WOULD BE TO CLIMB OUT THROUGH MY DOOR WINDOW. THE DEALER SERVICE DEPARTMENT INSPECTED THE DOOR AND ORDERED PARTS FOR IT. THEY WILL FIX IT ON DECEMBER 3RD AT NO COST TO ME, SINCE THE CAR IS STILL UNDER THE FACTORY WARRANTY. THE DEALER DID NOT CONSIDER THE SITUATION SERIOUS ENOUGH TO GIVE ME A REPLACEMENT VEHICLE WHILE I AM WAITING FOR THE REPAIR. SO I AM GOING TO WORK AND PICKING UP MY 4 AND 6 YEAR OLD GIRLS EVERY DAY, JUST HOPING I DON'T GET INTO A WRECK OR HAVE A VEHICLE FIRE. I WOULD BE VERY MAD IF I SUFFERED A GREAT LOSS BECAUSE I COULD NOT GET OUT THROUGH MY DOOR. *TR
NHTSA ODI #10210467
Official recalls
2May 27, 2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
Consequence & remedy
Consequence: CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Apr 12, 2004
SOME PASSENGER VEHICLES MAY CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
Consequence & remedy
Consequence: FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN JUNE 25, 2004. OWNERS SHOULD CONTACT KIA AT 1-800-333-4542.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗