2018 Kia Niro

My 2018 Kia Niro had the Hydraulic Clutch Actuator (HCA) replacement in 2024 due to a recall. About two years later, it failed again causing the call to completely stop working creating safety issues for me. The car was towed to the dealership but Kia refused to pay for the fix. I eventually paid for the fix and requested a reimbursement since my vehicle is directly impacted by Safety Recall Campaign SC276 (NHTSA Campaign 23V534000) due to a critical design defect causing fluid leaks and electrical fire hazards. Kia never responded after initial request for escalation on August 4th, then August 14th, then August 21st and finally a voicemail on September 1st. Under federal safety regulations managed by the National Highway Traffic Safety Administration (NHTSA), a manufacturer's statutory obligation to permanently resolve a safety-related defect does not expire if a previous, interim campaign remedy fails. The secondary failure at 44,723 miles demonstrates that the initial remedy failed to permanently safeguard the vehicle against the safety hazard. Per Kia's official recall notification, owners who incur expenses to remedy this specific issue have the opportunity to obtain complete reimbursement. Thank you for your prompt attention to restoring safety compliance to my vehicle.

The dealership is falsely reporting to Kia Corporate and the NHTSA that Recall SC276 is 'completed' by only replacing a fuse. They are refusing to replace the actively leaking, fire-hazardous Hydraulic Clutch Actuator unless I pay an out-of-pocket diagnostic fee. They are violating federal recall safety mandates by trying to release a vehicle with an active, un-repaired recall leak.

The contact owns a 2018 Kia Niro. The contact stated that while driving at an undisclosed speed, the temperature gauge became elevated, and the vehicle stalled. The message "Check Hybrid System - Turn Engine Off" was displayed. The contact associated the failure with NHTSA Campaign Number: 23V534000 (Power Train). The dealer was contacted and stated that the vehicle was serviced under the recall; however, the vehicle was still inoperable, and additional diagnostic tests were needed. The vehicle was towed to an independent mechanic, and the mechanic discovered that there was no coolant inside the coolant reservoir. The contact attempted to contact the dealer but had not received a reply from the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,000.

The vehicle experienced a sudden powertrain failure while driving. A certified Kia dealership diagnostic scan confirmed active Diagnostic Trouble Code (DTC) P17ED (Engine Clutch System) and a physical hydraulic clutch fluid leak around the transmission housing area. These symptoms match the exact criteria of NHTSA Safety Recall 23V534 (Kia Campaign SC276) for the Hydraulic Clutch Actuator (HCA). The manufacturer's defective component leaked fluid, causing direct consequential failure of the internal clutch and transmission assembly. Kia is refusing to remedy this safety campaign failure at 100% zero cost to the consumer, violating federal safety recall mandates by attempting to charge 50% of the repair cost ($3,708.29) under the guise of 'goodwill assistance'.

I am writing to request assistance regarding a recurring issue with Recall SC276. Approximately two years ago, I had the hydraulic clutch actuator (HCA) replaced by a dealership as part of this recall. Since then, the vehicle has been driven only 10,000 miles, bringing the total mileage to about 45,000. The vehicle recently broke down, and the dealership confirmed that the replacement HCA has failed. Despite this being the same part addressed by the recall, the dealership quoted $1,700 for the repair, and Kia has declined to cover the cost. I believe Kia should be responsible for this replacement, as the recalled part was intended to provide a long-term solution to a safety issue. I would appreciate any help you can provide in ensuring Kia covers the cost of this repair.

The vehicle just shut down as I exited. The power and gas pressure decreased. Pulled over to see if my hybrid battery was defective or drained. It wasn’t. A notification popped up and said “Hybrid Control System or Low Voltage DC/DC Converter, Contact dealer for service. Finally got it towed to Kia of Valencia the next day and they said it was “Hydraulic Clutch Actuator” and they want charge me $2200 to fix it. But looking up the part, it says there’s a recall for that exact problem.

On April 21, 2026, Go Kia Renton performed an oil change on my 2018 Kia Niro Touring (VIN). The car was in perfect condition just two weeks earlier — North Seattle Transmission did a full service on April 6, 2026 at 283,649 miles with no issues noted. Later that night while driving, the red oil light flashed. I pulled over immediately and called AAA. AAA towed the vehicle from Belltown [XXX] ) at 12:11 AM on April 23 to my house then at 9:14 AM towed it straight to Go Kia Renton. The AAA driver found oil leaking all over his tow truck. The car now has a dead battery and is showing Hybrid Control System / Low Voltage DC/DC Converter and Engine Control System codes. This appears to be a sudden engine seizure caused by oil loss shortly after dealer service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a safety issue involving my 2018 Kia Niro hybrid related to the Hydraulic Clutch Actuator (HCA), which is currently subject to a recall addressing fire risk. My vehicle has already had the recall remedy performed, which consisted of inspection and installation of a lower-amperage fuse. The dealer confirmed that the actuator is leaking fluid but did not replace it because there was no evidence of PCB contamination, which is the condition required under the recall. However, the vehicle is now experiencing significant drivability issues that create a safety hazard: Intermittent hesitation when accelerating from a stop Failure to properly engage the transmission, especially on inclines Engine revving without corresponding vehicle movement Delayed or inconsistent clutch engagement In one recent instance, the vehicle would not properly engage while attempting to move from a stopped position on an uphill incline, creating a hazardous situation where the vehicle could not reliably move when needed. This condition appears to be caused by loss of hydraulic pressure due to the leaking actuator, even though it has not yet reached the stage of PCB contamination described in the recall. The current recall remedy does not address this failure mode. Instead, it allows a known defective component to remain in service until it reaches a condition that presents a fire risk. In the meantime, the vehicle can experience loss of propulsion under normal driving conditions. I believe this represents a separate safety defect or an incomplete remedy, as loss of propulsion, especially during acceleration from a stop or on an incline, can significantly increase the risk of a crash. I am requesting that NHTSA investigate whether the current recall adequately addresses all safety risks associated with the defective Hydraulic Clutch Actuator, including drivability and loss-of-propulsion conditions that occur prior to PCB contamination.

The contact owns a 2018 Kia Niro. The contact stated that when the vehicle was shifted into reverse(R), the vehicle failed to respond. The vehicle was turned off and restarted to reset the transmission, but the vehicle failed to respond while in reverse(R). The vehicle was shifted to drive(D) but failed to respond. The vehicle was shifted into park(P). The vehicle was towed to a local dealer. The dealer diagnosed the vehicle and determined that the transmission fuse and the hydraulic clutch actuator had failed and that the transmission needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 23V534000 (Power Train). The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.