2017 Kia Forte

The trunk of my 2017 Kia Forte wouldn’t open in the morning. I checked for a solution online and saw there was an active recall (SC216) on the latching mechanism of the trunk which was causing it to get stuck. Took it to the dealership to get it fixed. They fixed it but then told me I needed to pay for it. When I told them it was a recall issue they took the new part off and told me to leave. Now my trunk doesn’t close and it’s being held in place with a piece of string.

TL* THE CONTACT OWNS 2017 KIA FORTE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT WATER WAS ENTERING THE VEHICLE FROM THE TRUNK AND THE DRIVER'S SIDE FRONT AND REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO KARP BUICK (400 SUNRISE HWY, ROCKVILLE CENTRE, NY 11570) WHERE THE VEHICLE WAS REPAIRED TWICE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 39,400.

TL* THE CONTACT OWNS A 2017 KIA FORTE. WHEN THE CONTACT ATTEMPTED TO APPLY THE BRAKE OR ACCELERATOR PEDALS, THEIR FOOT WAS BLOCKED BY SOME KIND OF PARTITION ON THE FLOOR. THE PARTITION WAS LOCATED BETWEEN THE ACCELERATOR AND BRAKE PEDALS AND PREVENTED THE CONTACT FROM BRAKING OR ACCELERATING IN A TIMELY MANOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTO EXPRESS KIA (10320 WATTSBURG RD, ERIE, PA 16509, (814) 825-4747), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,600. *TT CONSUMER STATED YOU AGENT COULD NOT HAVE TAKEN MY REPORT ANY MORE INCORRECT. THE PROBLEM AND DANGER IS ABOVE THE GAS AND BRAKE PEDALS. WHEN CHANGING FROM GAS TO BRAKES MY FOOT (TOES) IS COMING IN CONTACT WITH AN AIR BAFFLE. THIS IS A DANGEROUS GANG FROM GAS TO BREAKS. THIS NEEDS LOOKED INTO BY YOUR AGENCY AND CORRECTED. UPDATED 10/19/18*JB

THE CAR WAS INVOLVED IN AN ACCIDENT AND THE INSURANCE COMPANY INFORMED THE LIENHOLDER THAT THE VEHICLE WAS POSSIBLY A TOTAL LOSS AND THE LIENHOLDER IGNORED THEM AND SOLD THE VEHICLE TO A PUBLIC AUCTION WITHOUT CONTACTING THE ORIGINAL OWNER OF THE CAR TO PAY ON THE VEHICLE EITHER. THE OWNER OF THE CAR WAS INJURED IN THE VEHICLE IN QUESTION AS WELL AS A PASSENGER AND THE LIENHOLDER IS AWARE AND STILL SOLD WITHOUT PROPER NOTICE AND THEY CHANGED THE LOCKS OF THE VEHICLE TO PREVENT THE INSURANCE COMPANY FROM DOING A PROPER INSPECTION OF THE VEHICLE. THE VEHICLE CANNOT BE DRIVEN ON A HIGHWAY AND SHAKES AT 30 MILES AT AN IN LESS THAN 10 MINS. THE VEHICLE ALSO OPERATES ON ITS OWN. THE LIENHOLDER HAD BEEN AWARE OF THE ISSUE SINCE APRIL 2018. LESS THAN 2 WEEKS AFTER THE ACCIDENT.