Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
160–25K
1125–50K
1250–75K
575–100K
8100–150K
2150K+
54 reports with mileage · 56 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports3 fire reports6 injury reports
What owners actually said
110 reports
Mileage unknown · Feb 21, 2022
EngineWheels
The rear wheel cracked and I had to have it repaired, and the vehicle has been making a ticking noise for 3 years and the Dealer in Colorado Springs told me don’t worry about it , it was a common noise, that was 2020. Now I have found out that the tension pulley and/or the timing tension pulley is bad . How is this a common prob…
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The rear wheel cracked and I had to have it repaired, and the vehicle has been making a ticking noise for 3 years and the Dealer in Colorado Springs told me don’t worry about it , it was a common noise, that was 2020. Now I have found out that the tension pulley and/or the timing tension pulley is bad . How is this a common problem? They want to replace my engine. Not to mention the problem that all KIA’S have the steering coupler that is going out. How are these not all recall problems as I have found on your site multiple complaints of the same nature.
NHTSA ODI #11453244
Mileage unknown · Dec 15, 2021
EngineVehicle Speed Control
Several times the car has accelerated without me pushing on the gas pedal. Kia has been unable to find a problem.
NHTSA ODI #11443954
30,000 miles · Dec 2, 2021
Visibility
The contact owns a 2014 Kia Cadenza. The contact stated he noticed an abnormal rattling sound while driving at various speeds however, he was unsure where the sound was coming from. The contact stated that he felt as if the windshield was not securely seated within the frame of the vehicle. The contact stated that the windshield…
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The contact owns a 2014 Kia Cadenza. The contact stated he noticed an abnormal rattling sound while driving at various speeds however, he was unsure where the sound was coming from. The contact stated that he felt as if the windshield was not securely seated within the frame of the vehicle. The contact stated that the windshield would move whenever it was manually touched. The contact stated he attempted to reach a representative at a dealer but had not received a callback. The manufacturer was not contacted. The approximate failure mileage was 30,000.
NHTSA ODI #11442398
Mileage unknown · May 17, 2021
Service Brakes
Power brake booster check valve has failed twice since purchasing the vehicle new. Shortly after purchase, within the first month, the brake booster would loose vacuum after as little as an hour after driving. It progressed to occasional hard pedal during braking after acceleration. The dealer replaced it under warranty. The sam…
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Power brake booster check valve has failed twice since purchasing the vehicle new. Shortly after purchase, within the first month, the brake booster would loose vacuum after as little as an hour after driving. It progressed to occasional hard pedal during braking after acceleration. The dealer replaced it under warranty. The same problem arrose last month, April 2021 at 61,000 miles. The dealer said it is no longer covered and they would charge a diagnostic fee and I would have to pay for parts and labor. This is a safety concern that based on internet searches is happening to others. The replacement Part # 591391C200 Brake Vacuum Hose Connector and is currently unavailable from Kia and I had to purchase it from Hyundai.
NHTSA ODI #11417439
20,650 miles · May 14, 2021
Steering
MDPS FLEXIBLE COUPLING FAILED. TURNING IN DRIVEWAY.
NHTSA ODI #11416557
88,000 miles · Mar 13, 2021
Engine
ON COLD START THERE IS A CLICKING NOISE WHICH IS COMING FROM THE TIMING CHAIN TENSIONER. WHEN I LOOK IT UP IT TELLS ME THE YEARS THAT WERE AFFECTED WERE 2014-2016. EVEN THOUGH IT WAS SUCH A COMMON ISSUE WHY WAS THERE NO RECALL ON IT TO BE REPLACED?
NHTSA ODI #11402749
50,000 miles · Feb 12, 2021
Structure
POP UP WIND SCREEN LOCATED AT FRONT OF PANORAMIC ROOF BECAME RUSTED THROUGH . FOR SOME REASON THE ENGINEERS CHOSE FERROUS MATERIAL THAT IS CONSTANTLY EXPOSED TO MOISTURE AND HIGH HUMIDITY AT ALL TIMES . THIS IS EXTREMELY DANGEROUS , AS THE WINDSCREEN IS SUBJECT TO VERY HIGH STRESS AT HIGHWAY SPEEDS . THIS CORROSION CAN CAUSE T…
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POP UP WIND SCREEN LOCATED AT FRONT OF PANORAMIC ROOF BECAME RUSTED THROUGH . FOR SOME REASON THE ENGINEERS CHOSE FERROUS MATERIAL THAT IS CONSTANTLY EXPOSED TO MOISTURE AND HIGH HUMIDITY AT ALL TIMES . THIS IS EXTREMELY DANGEROUS , AS THE WINDSCREEN IS SUBJECT TO VERY HIGH STRESS AT HIGHWAY SPEEDS . THIS CORROSION CAN CAUSE THE PART TO FAIL AND INTRUDED UPON THE CABIN OF THE VEHICLE INJURING OCCUPANTS
NHTSA ODI #11396016
85,000 miles · Feb 4, 2021
Unknown Or Other
MY WINDSHIELD IS EXTREMELY LOOSE, I CAN PUSH IT UP WITH MY HAND.
PARKING BRAKE USED ON DECLINE TO PARK AT STORE PARKING LOT WHEN TRIED TO RELEASE TO MOVE FORWARD WOULD NOT ENGAGE. PER MANUAL RELEASED FOR A FEW YARDS THEN AUTOHOLD YELLOW WARNING LIGHT & ABS WARNING LIGHT CAME ON AFTER LOUD BRAKE NOISE & SMOKE BUT AUTO HOLD LOCKED BRAKES IMMEDIETLY UNABLE TO MOVE EVEN IF I WANTED TO. I HAVE …
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PARKING BRAKE USED ON DECLINE TO PARK AT STORE PARKING LOT WHEN TRIED TO RELEASE TO MOVE FORWARD WOULD NOT ENGAGE. PER MANUAL RELEASED FOR A FEW YARDS THEN AUTOHOLD YELLOW WARNING LIGHT & ABS WARNING LIGHT CAME ON AFTER LOUD BRAKE NOISE & SMOKE BUT AUTO HOLD LOCKED BRAKES IMMEDIETLY UNABLE TO MOVE EVEN IF I WANTED TO. I HAVE BEEN CHECKING FOR RECALLS THERE IS ONE ON HYUNDAI & KIA THAT COULD BE SIMILAR BUT NOT ON THIS CAR HAD DEALR CHECK BRAKES 5500 MILES B4?
NHTSA ODI #11389014
68,000 miles · Jan 4, 2021
Fuel System, Gasoline
SINCE THE PURCHASED OF MY 2014 KIA CADENZA IN 2016, I'VE HAD MAJOR ISSUES. I'VE TAKEN IT TO KIA FOR REGULAR MAINTENANCE AND FOR ISSUES I'VE DISCOVERED AND NO ONE COULDN'T FIND THE ISSUE. HOWEVER, THE ISSUE WAS DISCOVERED WHEN THE WARRANTY WAS EXPIRED. THE CAR CONSTANTLY STOPS ON THE EXPRESSWAY IN HIGH TRAFFIC, I ALMOST GOT HIT …
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SINCE THE PURCHASED OF MY 2014 KIA CADENZA IN 2016, I'VE HAD MAJOR ISSUES. I'VE TAKEN IT TO KIA FOR REGULAR MAINTENANCE AND FOR ISSUES I'VE DISCOVERED AND NO ONE COULDN'T FIND THE ISSUE. HOWEVER, THE ISSUE WAS DISCOVERED WHEN THE WARRANTY WAS EXPIRED. THE CAR CONSTANTLY STOPS ON THE EXPRESSWAY IN HIGH TRAFFIC, I ALMOST GOT HIT SEVERAL TIMES DUE TO THE CAR AUTOMATICALLY CUTTING OFF WITH NO WARNING. AFTER MULTIPLE CALLS & EMAILS, THE DEALER FIXED THE THROTTLE BODY; HOWEVER, I'VE HAD CONTINUOUS ISSUES SUCH AS BURNING SMELLS AND WHITE SMOKE. SAME DEALER IGNORED ME AND TOLD ME IT WAS BECAUSE OF LEAVES BURNING IN THE VENT. DECEMBER 2020, I WAS TOLD THE CAR NEED A ENGINE. KIA WILL NOT COVER IT BECAUSE THERE'S NO RECALLS ON THIS VIN; HOWEVER, OTHER OWNERS WITH SAME MAKE/MODEL SHOW RECALLS. DOES SOMEONE IN MY FAMILY NEED TO DIE UNTIL SOMEONE TAKES THIS ISSUE SERIOUSLY AND ASSUME ACCOUNTABILITY. IT'S EVIDENT I WAS SOLD A DEFECTED CAR AND LIKE MOST WOMEN CAR BUYERS, DEALERS/MECHANICS, THINK WE DON'T KNOW ANYTHING ABOUT CARS SO THEY GIVE US FALSE INFORMATION AND TURN US AWAY THEN TELL US WHAT IS NEEDED WHEN THE WARRANTY EXPIRES.
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Kia Motors America (Kia) is recalling all 2014-2016 Cadenza vehicles. During manufacturing, the front windshield may not have been properly bonded to the vehicle, allowing it to detach.
Consequence & remedy
Consequence: A front windshield that detaches from a vehicle can increase the risk of a crash or injury.
Remedy: Dealers will inspect the front windshield glass. If necessary, the windshield will be removed and reinstalled. Repairs will be performed free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC232.
Kia Motors Corporation (Kia) is recalling certain model year 2014 Cadenza vehicles manufactured February 1, 2013, through August 27, 2013, and equipped with 19" non-chrome aluminum wheels. The wheels on the affected vehicles may fracture from impacts such as large, deep potholes.
Consequence & remedy
Consequence: A wheel fracture could cause the circular rim to separate, resulting in a loss of tire pressure, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will replace the wheels with new wheels, free of charge. The recall began in June 2014. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC107.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
2014 Kia Cadenza Problems, Complaints & Recalls | Skip That Year