2014 Kia Cadenza

The contact owns a 2014 Kia Cadenza. The contact stated that while driving through a car wash, there was water entering the vehicle through the front windshield. The vehicle was taken to the dealer, who diagnosed a failure with the windshield bonding agent. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V158000 (Visibility); the VIN was included, but the vehicle was previously repaired in 2022. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 129,000.

The contact owns a 2014 Kia Cadenza. The contact stated that the windshield was inspected under NHTSA Campaign Number: 22V158000 (Visibility), and it was determined that the windshield had not detached so the windshield was not replaced. The contact stated that after the windshield was inspected, the contact noticed that the windshield was detaching on the driver's side lower corner, causing water to leak into the vehicle. The vehicle was returned to the dealer, who confirmed the failure, and that the windshield needed to be replaced; however, the VIN was no longer included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 111,000. The VIN was not available.

The contact owns a 2014 Kia Cadenza. The contact stated that the vehicle was included in a recall 23V652000 (Service Brakes, Hydraulic) and was taken to the dealer for the recall repair. After the repair was completed, while attempting to accelerate, the vehicle hesitated before accelerating. The contact stated that on several occasions the vehicle was shifted into reverse and then driven before accelerating as intended. Additionally, the sunroof was leaking. The vehicle was taken to SAFELITE Auto Glass, and the contact was informed that there was no adhesive glue on the top of the windshield from the driver to the passenger’s side, causing a slight detachment. The contact was also informed that the sunroof had severe rusting around the seal due to rain being able to leak from the lack of adhesive. The rust caused the handle for the sunroof to detach. The windshield had been replaced by SAFELITE Auto Glass. The failure persisted and the vehicle was returned to SAFELITE Auto Glass, and the windshield was replaced a second time 3 years later. The contact stated that due to the water leak, the dashboard started bubbling and eventually burst resulting in a hole being formed. The windshield had been replaced. The contact learned the VIN was included in NHTSA Campaign Number: 22V158000 (Visibility). The vehicle had been taken to the dealer who had replaced the dashboard and removed the cup attached to the windshield and installed a defrosting sensor. The contact stated that the leak persisted. The contact had learned that the windshield should have been replaced instead of just the sensor. The vehicle had begun to display a message asking for the driver to comply however, it was unclear exactly what the vehicle was referencing. The vehicle was returned to the dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that after retrieving the vehicle, the contact became aware that the dealer had only driven the vehicle 1 mile, and the contact believed it was not long e

The contact owns a 2014 Kia Cadenza V6. The contact stated that water leaks into the windshield whenever it rains. The contact stated that when driving at various speeds the vehicle would hesitate before accelerating and when attempting to turn left or right the vehicle would briefly stop and then jump/surge forward. The vehicle was taken to the dealer who refused to remedy the defective windshield. The vehicle was inspected by SafeLight who diagnosed that the windshield seal had failed due to a lack of adhesive. The seal was replaced. The failure persisted after the repair. The dashboard had become inflated. The vehicle was returned to the dealer who did not diagnose the vehicle. The vehicle had not been repaired. The failure persisted and the vehicle would announce a warning stating, " You Must Comply" The contact was unsure what the warning was referring to. The vehicle was returned to the dealer who confirmed the VIN was included in recalls with NHTSA Campaign Numbers: 22V158000 (visibility) and 23V652000 (service brakes, hydraulic). The windshield had been replaced due to the defogger sensor and certain portions not being properly repaired. The recall NHTSA Campaign Number: 22V158000 (visibility) remedy was completed and the leak. The contact learned that the leak had caused severe rusting resulting in a hole in the sunroof. The contact also noticed that the steering gear had rust on it as well. The rust had not been addressed. The contact stated they were told that the remedy for NHTSA Campaign Number: 23V652000 (service brakes, hydraulic) had just been repaired but still showed attached. The vehicle no longer leaked water but still displayed hesitation. The manufacturer was made aware of the failure and a case was opened regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 41,000.

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 22V158000 (Visibility) however, after stopping and shifting the vehicle to park(P), the contact returned and noticed that the windshield had separated from the frame and was cracked. The contact stated that the manufacturer and the dealer refused to replace the windshield. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect.

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 22V158000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 22V158000 (Visibility) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact's son owns a 2014 Kia Cadenza. The contact stated that while driving at various speeds, water would leak into the vehicle through the upper driver’s side windshield. Upon inspection of the windshield, the contact discovered that the windshield had started to separate from the vehicle creating the leak. The contact then received notification of NHTSA Campaign Number: 22V158000 (Visibility). The vehicle was taken to the dealer for repair; however, the failure remained after the repair. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 22V158000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.