2003 - SPRINGDALE CAMPER WITH DOMETIC REFRIGERATOR - MODEL: 2652. REFRIGERATOR STOPPED WORKING @NOVEMBER 2007. SERVICE TECH SAID WHOLE REFRIGERATOR WOULD NEED TO BE REPLACED. DUE TO COST - REFRIG WAS NOT REPLACED. IN APRIL DISCUSSED WITH ANOTHER SERVICE TECH AND FOUND OUT ABOUT THE RECALL. CALLED THE DOMETIC CUSTOMER SERVIC…
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2003 - SPRINGDALE CAMPER WITH DOMETIC REFRIGERATOR - MODEL: 2652. REFRIGERATOR STOPPED WORKING @NOVEMBER 2007. SERVICE TECH SAID WHOLE REFRIGERATOR WOULD NEED TO BE REPLACED. DUE TO COST - REFRIG WAS NOT REPLACED. IN APRIL DISCUSSED WITH ANOTHER SERVICE TECH AND FOUND OUT ABOUT THE RECALL. CALLED THE DOMETIC CUSTOMER SERVICE 2X'S THE LAST TIME THE REP SAYS THEY MAILED NOTICE OF RECALL FEB 2008. TOOK VEHICLE IN AND RECALL REPAIR WAS PERFORMED BY SERVICE DEALER. DEALER NOW STATES THAT THE REPAIR WILL NOT CAUSE THE REFRIGERATOR TO WORK. THE COOLING SYSTEM NEEDS TO BE REPLACED DUE TO THE DAMAGE CAUSED BY THE LEAK (WHICH WAS THE RECALL). DOMETIC'S CUSTOMER SERVICE SAYS THAT SINCE THE REFRIGERATOR IS NO LONGER WORKING THEN IT IS OUT OF WARRANTY. CUSTOMER SERVICE AGENT SUGGEST I CALL NHTSA THERE IS NOTHING FURTHER SHE CAN DO. *TR
NHTSA ODI #10229335
Mileage unknown · Mar 16, 2007
Equipment
TL*- THE CONTACT STATED THAT HER 2003 KEYSTONE SPRINGDALE BUMPER POOL TRAVEL TRAILERS DOMETIC REFRIGERATOR MODEL # RM2652, SERIAL # 32003447 HAD BEEN LEAKING COOLANT SINCE 9/15/2006, LAST DAY OF USE. THE DOMETIC REFRIGERATOR WAS LEAKING COOLANT, BUT THE SERIAL NUMBER WAS NOT INCLUDED IN THE RECALL. *AK UPDATE *4/23/07TR
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2003 Keystone Springdale Problems, Complaints & Recalls | Skip That Year